Customer reviews from Nespresso USA
Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Chrome
Average customer rating
3.9
(3,216 Reviews)
Rating breakdown 3,216 reviews
5 Stars
1,998
4 Stars
349
3 Stars
126
2 Stars
181
1 Star
562
72%of customers recommend this product.
(
1,939 out of
2,711)
Customer Reviews for Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Chrome
Customer Rating
3
Great at first, but doesn't last
on September 6, 2022
Posted by: BB
I use this machine pretty regularly. It worked perfectly fine at the beginning, however after ~1.5 years, it started leaking water after every use. Asked around and this appears to be a reoccurring issue with this particular model. I like the Nespresso setup, so I'm currently looking into buying a more robust model.
No, I would not recommend this to a friend.
Response from Nespresso USABy Savoeurn D., Customer Service, September 7, 2022
Thank you for your review. We’re disappointed to learn that your Vertuo Next is not performing to your expectations. We certainly want your Nespresso experience to be special and exactly to your satisfaction. The Vertuo Next comes with a one-year warranty and a lifetime of troubleshooting support through Nespresso. Should you require any assistance with your machine, please feel free to visit Nespresso.com/help for comprehensive maintenance and troubleshooting guides or speak with a Coffee Specialist through our live chat feature. You may also call our toll-free phone number, 800-562-1465 where we are available 24 hours a day, 7 days a week. Thank you.
Written by a customer while visiting Nespresso USA
Customer Rating
5
If you like great coffee
on September 6, 2022
Posted by: Justice220
from Merced, CA
[This review was collected as part of a promotion.] Buy this now!! Programmable, hot, and great tasting. You'll love the consistency of great coffee every time you use your Vertuo. Slim design fits anywhere on your countertop and doesn't take up that much space! Thank me later.
Pros: Easy to Use, Does not take up too much room on my countertop, Appealing Design
Cons: Water tank is too small
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Amazing Coffee Machine
on September 6, 2022
Posted by: Mrsrfinch
from San Bernardino,CA
[This review was collected as part of a promotion.] I was really excited to try out this Nespresso Vertuo Next coffee machine. This product was amazing and works very easily. It's slim design is perfect for my counter space since mine is very limited at home. I love the sleek design, and it makes delicious coffee. It also has a variety of coffee capsules to choose from which is very convenient, I look forward to making friends and family a cup.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Luxurious
on September 6, 2022
Posted by: Pam1969
from Knoxville, TN
[This review was collected as part of a promotion.] Nespresso is the way to go for all things fancy, foam coffee. A definitely luxury and must have for any kitchen. It's not bulky so displays on your counter or coffee station very nicely. Fully functional and easy to use. A must have!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Comes with a milk frother, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Obsessed!
on September 6, 2022
Posted by: Sara502
from Louisville, KY
[This review was collected as part of a promotion.] I put the Nespresso Vertuo Next in my office because that is where I drink the most coffee. Setup was an absolute breeze. I love the super sleek design. It comes with some espresso pods and a really nice Nespresso branded double walled glass mug. The Vertuo Next makes a great espresso and an even better cup of coffee. This has been a hug hit in my office. I will say that the machine itself is kind of on the louder side, but its not super loud to where it disturbs anyone. All in all, this is a great machine for a coffee lover like me!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
Cons: Too Noisy
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Super energized, works great
on September 6, 2022
Posted by: Apartuious
from East Hartford, CT
[This review was collected as part of a promotion.] Got this not to long ago and we love it, we are always looking for that extra pep in our step and decided to get this machine, we don’t regret it at all! Anytime we need that extra amount of energy we make a cup with this bad boy and it’s always a double! It’s Bluetooth so as I’m rolling around in bed I’ll just grab my phone and since I set it up the night before its only a press of a button for me, I really like the disposal of the cartridge when you go and put in a new one, as soon as you open the top to put in another cartridge the old one slides back into a little garbage pale just for the cartridges! Over all great product!
Pros: Convenient, Easy to Use, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.)
Cons: Does not make enough coffee in a cup, Too Noisy, Water tank is too small
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Great!
on September 6, 2022
Posted by: Go88
from Edison Nj
[This review was collected as part of a promotion.] This Nespresso machine is a beautiful grey! It heats up to the perfect temperature and makes the most delicious coffee. I love that it is easy to setup. It is also very easy to clean. It is a good size so it doesn’t take up too much space
Pros: Easy to Use, Makes Delicious Espressos, Does not take up too much room on my countertop
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love it!
on September 6, 2022
Posted by: Stargazer
from Texas
[This review was collected as part of a promotion.] The Nespresso - Vertuo Next is so easy to set up and use! It is easy to clean and does not take up a lot of counter space. It has a sleek design and offers a quick, creamy cup of coffee in a flash! A nice feature is when you open the top after brewing, it will automatically put your used capsule into a bin to throw away. It is a bit loud, but over all it is an excellent choice, I would definitely recommend it.
Pros: Convenient, Easy to Use, Has Delicious Crema, Does not take up too much room on my countertop
Cons: Does not make enough coffee in a cup
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA