Customer reviews from Nespresso USA
Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Chrome
Average customer rating
3.9
(3,216 Reviews)
Rating breakdown 3,216 reviews
5 Stars
1,998
4 Stars
349
3 Stars
126
2 Stars
181
1 Star
562
72%of customers recommend this product.
(
1,939 out of
2,711)
Customer Reviews for Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Chrome
Customer Rating
2
Malfunction
on September 19, 2022
Posted by: Anonymous
from Eden,TX
[This review was collected as part of a promotion.] When my Nespresso Vertuo Next came in the mail I was so excited to try it out. We unboxed it and set it up but it did not turn on. I thought maybe it my outlet so we tried a different one. Still nothing happened.. Very disappointed that it did not work. Was looking forward to trying it out and having a cup of coffee.
No, I would not recommend this to a friend.
Response from Nespresso USABy Beth P., Customer Service , September 20, 2022
Thank you for reviewing your Vertuo Next machine. We're sorry to hear it didn't work when you first opened it. Please call us at 1-800-562-1465. Our machine experts will be happy to help you.
Written by a customer while visiting Nespresso USA
Customer Rating
5
So awesome
on September 19, 2022
Posted by: Hen1981
from Valley Springs, CA
[This review was collected as part of a promotion.] Got it today. Set up was quick and easy. I have only tried one flavor as a coffee. It was easy to use. It looks great and I am excited to try the other flavors. Clean up was easy too! Woukd recommended!
Pros: Easy to Use, Makes Delicious Espressos, Does not take up too much room on my countertop, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Amazing!!
on September 19, 2022
Posted by: Arielle36
from NC
[This review was collected as part of a promotion.] I absolutely love this machine! I’ve replaced my Keurig with this and I’m LOVING it! This gives you the best, creamiest coffee you can get at home. I wish I had made the switch a long time ago. This machine is very well made, high-end and compact so it takes up less counter space than my other machine.
Pros: Convenient, Wide assortment of capsules to choose from, Other, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Comes with a milk frother, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Great tasting coffee!
on September 19, 2022
Posted by: MWagner1298
from Freedom
[This review was collected as part of a promotion.] I’m very pleased with my new espresso machine! I love the frothy foam that’s created.It is a little nosier than I like, but it’s not too bad. I would like it to be a little hotter, too.
I wake up every morning looking forward to a great cup of coffee! I do wish the pods were more readily available with more flavors… I want to try them all!
I wake up every morning looking forward to a great cup of coffee! I do wish the pods were more readily available with more flavors… I want to try them all!
Pros: Convenient, Has Delicious Crema, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
Cons: Not enough variety of coffee available, Too Noisy, Water tank is too small, Does not make coffee hot enough
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Delicious Coffee, great purchase!
on September 19, 2022
Posted by: amarg
from Conifer, CO
[This review was collected as part of a promotion.] I recently purchased the Vertuo Next & I’m very pleased! I love the option of making several different sizes. From the single espresso to the 7.7oz, each cup if brewed to perfection! The machine is easy to use, compact & love that it’s made of recycled materials. I would absolutely recommend this product!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great Machine
on September 19, 2022
Posted by: Victoria8310
from Far Rockaway NY
[This review was collected as part of a promotion.] This Nespresso Vertuo next premium machine is great. I love the rose and black color design. This machine is sleek and doesn’t take up a lot of counter space which is great. This is easy to operate and is very convenient with the different cup sizes to brew. Definitely recommend this machine.
Pros: Convenient, High Quality Machine, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great features! Delicious espresso
on September 19, 2022
Posted by: Lace
from Ohio
[This review was collected as part of a promotion.] I'm an avid coffee drinker but didn't have much experience with espresso let alone making one. The nespresso next espresso machine has changed all that and my love and appreciation for coffee has deepen for a new found enjoyment of espresso. The capsules are easy to use and I think it's great that it disposes if the used capsule. Very happy with my Nespresso! It's made an espresso lover out of me!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Comes with a milk frother, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
Cons: Other
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
High Class!
on September 19, 2022
Posted by: Coffee25
from Pittsburgh, PA
[This review was collected as part of a promotion.] I feel like I am drinking coffee from a 5 star restaurant. The design is so sleek that it can fit anywhere on the counter without taking up too much space. I love that all the pods are recyclable, and the verity of rich coffees you can choose from. The only design issue that I have is that you have to move the tray up and down with the size of the coffee cup. Its not that big of an issue, I just hate that if you dont move it, it will splash out.
Pros: Wide assortment of capsules to choose from, Has Delicious Crema, High Quality Machine, Does not take up too much room on my countertop, Appealing Design
Cons: Water tank is too small, Other
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA