Customer reviews from Nespresso USA
Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Chrome
Average customer rating
3.9
(3,216 Reviews)
Rating breakdown 3,216 reviews
5 Stars
1,998
4 Stars
349
3 Stars
126
2 Stars
181
1 Star
562
72%of customers recommend this product.
(
1,939 out of
2,711)
Customer Reviews for Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Chrome
Customer Rating
5
Best espresso machine!
on September 27, 2022
Posted by: Judithkenosha
from wisconsin
[This review was collected as part of a promotion.] I absolutely love this espresso maker! Its beautiful by design,works great, easy to useand makes the most delicious drinks. Absolutely recommend! Also very easy to clean in between uses or as needed as well. The vertuo next is absolutely worth buying!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Comes with a milk frother, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Convenient little machine
on September 27, 2022
Posted by: Rx3Scrappy
from Boca Raton, FL
[This review was collected as part of a promotion.] This is my first Nespresso Vertuo machine and it is a piece of art! The compact design doesn't clutter up my kitchen and still leaves me plenty of countertop space. The fact that it is 54% made from recycled plastic means that I am reducing our footprint which is important for my children. Since I drink coffee at home and at work, it only makes sense that this is on my list to have one at work, in my small office... I can smell the coffee brewing right now... excellent value, great product, and is highly recommended!
Pros: Easy to Use, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.)
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Vertuo Next - The highlight of my mornings!
on September 27, 2022
Posted by: Mike36
[This review was collected as part of a promotion.] Nespresso Vertuo Next is absolutely the best purchase I've made in terms of coffee maker in my whole life, and believe me, I've tried quite a few! This versatile machine makes a smooth, strong cup (or carafe or shot!) of piping hot coffee with just the perfect amount of foam on top. Super quick to start up and brew. Love the barcoded new pods! So cool that now you can even brew almost an entire carafe with the right pods. My go to every morning and afternoon is either an espresso shot or about 8-16oz mug of amazing coffee!!! It really makes waking up super fun and my afternoons recharging. Easy to use, set up and clean. This sleek looking machine also takes up very little counter space! Overall, this is coffee machine of all coffee machines and one that I absolutely cannot live without!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great Machine
on September 27, 2022
Posted by: awe1432
[This review was collected as part of a promotion.] I'm typically a basic coffee drink but occasionally LOVE to indulge in an espresso martini on the weekends. This machine does just the trick. Small footprint that's easy to tuck away, streamlined design that's intuitive to use, and makes a solid cup of espresso. Highly recommend.
Pros: Convenient, Easy to Use, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Compact
on September 27, 2022
Posted by: kennakay94
from Glen Ellyn, IL
[This review was collected as part of a promotion.] Nice and compact size. Easy to use! Top compartment to open and shut is a little hard to open, as you have to use a bit of force. Overall great! Material quality is good. Not too many capsules to choose from compared to other brands. Noise is moderate.
Pros: Convenient, Easy to Use, Does not take up too much room on my countertop, Appealing Design
Cons: Not enough variety of espressos available, Does not have a built-in milk frother
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Love it!
on September 27, 2022
Posted by: mlcp108
from Tulsa, ok
[This review was collected as part of a promotion.] I love the color of the Vertuo! The black and white looks so sleek on my counter. Let's talk about the awesome pods that go in it! I love that you can make a cold brew also. This is a hit in our house! One downfall is, I feel like its super loud. But I can deal with the noise for good coffee! I like that it has so many choices of flavors!
Pros: Convenient, Easy to Use, Does not take up too much room on my countertop, Wide variety of capsule brands to choose from, Appealing Design
Cons: Too Noisy
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Incredible coffee
on September 27, 2022
Posted by: Coffeeman
from Evergreen, CO
[This review was collected as part of a promotion.] The coffee this machine produces is WELL worth the investment. I highly recommend the product and we've been super happy we made it. I've tried a few other machines with no luck, but this one hit the spot!
Pros: Convenient, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
Cons: Does not make enough coffee in a cup
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
2
It was great at first
on September 27, 2022
Posted by: Angie
from Pasco, WA
I've had this machine since November of 2021 and bought a limited edition model, it's now almost October of 2022. It worked great for a little while but then began leaking water into the space where the pod sits to brew coffee. Recently, after running a rinse cycle, it's decided multiple times that it does not want to brew anything larger than a double shot. I regularly use gran lungo pods and twice now it's brewed maybe a double shot worth with these pods. I'm nearly at the end of my warranty period with my current machine and I likely won't keep this one. I love the coffee it makes and plan to buy the Vertuo plus as it's got far better reviews and I have friends who own and love it. Save your money and purchase a different Nespresso machine than this one.
No, I would not recommend this to a friend.
Response from Nespresso USABy Tara B, Customer Service, September 28, 2022
Thank you for your review, Angie. We are dismayed to learn your Vertuo Next machine does not meet your expectation. Your machine does come with a one-year warranty and a lifetime of troubleshooting via our toll-free number 1-800-562-1465. We recommend contacting our Machine Experts at a time that is convenient for you. We offer repair and replacements through our Assistance Service Program. Please do not hesitate to contact us. We’re available 24 hours a day and 7 days a week.
Written by a customer while visiting Nespresso USA