Customer reviews from Nespresso USA
Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Average customer rating
3.9
(3,215 Reviews)
Rating breakdown 3,215 reviews
5 Stars
1,997
4 Stars
349
3 Stars
126
2 Stars
181
1 Star
562
72%of customers recommend this product.
(
1,939 out of
2,711)
Customer Reviews for Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Customer Rating
5
Love it. Easy to use.
on November 10, 2022
Posted by: Ta2dbabydoll
from Mobile, Al
[This review was collected as part of a promotion.] I am loving this machine that I got a little over a month ago. It has helped me to become my own barista at home and save money by making my own drinks. The machine was easy to set up out of the box. The directions were easy to follow and connecting to my phone with the app was a breeze. It has done a wonderful job making my espressos and other coffee drinks. It's easy to load and the pods are easy to remove as they fall into a space that can be taken out and dumped. I haven't seen anything to dislike about this machine as of yet.
Pros: Wide assortment of capsules to choose from, Easy to Use, High Quality Machine, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.)
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great Product
on November 10, 2022
Posted by: Llamamama0608
from Riverside, CA
[This review was collected as part of a promotion.] I recently bought this and I’m so happy I did. I really love the way the coffee tastes coming from this machine. It is very bold and robust and has an amazing flavor. I highly recommend this to anyone who is a coffee connoisseur.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Absolutely delicious!
on November 10, 2022
Posted by: Dadof4
from Chicago
[This review was collected as part of a promotion.] I absolutely love the new Nespresso Vertuo next! We were looking for a simple to use, at home option to replace all of our coffee shop runs and this machine is exactly what we needed. The Vertuo Next provides 4 different options to make coffee: espresso, double espresso, coffee (5oz, 8oz), Carafe (18oz). If you’re looking for a strong and bold espresso shot, I highly recommend the double espresso pod, which also tastes great over ice. The machine comes with different color accents to the shiny black finish. We elected the rose gold accent, which paired well with our kitchen cabinets and appliances. The fact that it has a slim fit design it barely takes up any real estate on our countertops. This has truly become the most used appliance within our home.
Pros: Does not take up too much room on my countertop
Cons: Other
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Lives up to the hype
on November 10, 2022
Posted by: KBCLE
from Cleveland, Ohio
[This review was collected as part of a promotion.] I have heard hype about the Nespresso machine for a while now but was hesitant because I hate Keurig coffee! The coffee tastes wayyy better than Keurig coffee and I love that it gets frothy. I also like that there are espresso pods - they are good but I will say I don't think this is a good replacement for an actual espresso machine. I love the design of the machine, it's super slim and doesn't take up much counter space. I still use my regular coffee maker most days, but I like to use this for my occasional afternoon cup and I love having it for guests to use. I would not replace a regular coffee maker with this but it is a nice extra! I also love that Nespresso offers a recycling program, waste was another reason I was hesitant about this machine.
Pros: Convenient, Easy to Use, Has Delicious Crema, Does not take up too much room on my countertop, Appealing Design
Cons: Does not make enough coffee in a cup, Too Noisy, Does not have a built-in milk frother
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Such a fantastic machine
on November 10, 2022
Posted by: MayinGtown
from georgetown, tx
[This review was collected as part of a promotion.] This make the best cuppa joe. Easy to use and easy to clean does not take up much space and works so easily so glad to have it and allow guest to use it as well. I wish the pods were a bit cheaper. Overall verry happy
Pros: Convenient, Wide assortment of capsules to choose from, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Appealing Design
Cons: Too Expensive, Other
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Change the way you drink coffee at home
on November 8, 2022
Posted by: LisaB
“I received these products for free from Nespresso and Tryit in exchange for my honest review." Being an avid coffee drinker, having the perfect cup of coffee is important to me. My day doesn’t begin until I’ve taken my first sip. The Vertuo Next by Nespresso is my new favorite coffee machine on the market. I was instantly impressed by the full flavor of the coffee and espresso. I like that this machine has so many different options that I can chose from as well as sizes to make my perfect cup of coffee. The sleek and modern design is beautiful with the rose gold accent. One of my favorite features is that once I am done with a pod it goes into a built in bin that I can empty once it becomes full. #Complimentry
Written by a customer while visiting influenster.com
Customer Rating
5
Espressos at home!
on November 8, 2022
Posted by: Lbaby
[This review was collected as part of a promotion.] I like the convenience of having this at home and how it’s super easy to use. It took me a few times to perfect it but I finally got it. I save a lot of time and money by making them at home without sacrificing taste.
Written by a customer while visiting Nespresso USA
Customer Rating
1
Very Dissatisfied - Twice!
on November 8, 2022
Posted by: MackPaul
from Newberg, Oregon
I bought one and within a few months it stopped working. They replaced it and within a few months the next one started leaking. Needless to say, I returned that one and went back to my Nespresso original. I was very disappointed, however, because I like the option of brewing an espresso or a cup of coffee.
No, I would not recommend this to a friend.
Response from Nespresso USABy Tara B, Customer Service, November 9, 2022
Thank you for your review, Mark Paul. We are dismayed to learn about your disappointment with your Vertuo Next machine. We were happy to learn that you spoke with our Machine Expert who was able to replace your machine, although your issue reoccurred with your replacement machine. Your Vertuo Next machine has a one-year warranty, and a lifetime of troubleshooting via our toll-free number. Our Machine Experts can provide other options via our Assistance Service Program. Should you have any more issues, please don’t hesitate to call us!
Written by a customer while visiting Nespresso USA