Customer reviews from Nespresso USA
Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Average customer rating
3.9
(3,204 Reviews)
Rating breakdown 3,204 reviews
5 Stars
1,989
4 Stars
347
3 Stars
125
2 Stars
181
1 Star
562
72%of customers recommend this product.
(
1,939 out of
2,711)
Customer Reviews for Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Customer Rating
3
Vertuo next
on May 17, 2023
Posted by: Jvnelvmber
from Los Angeles
I bought this machine over a year ago, it only works when it wants to. It’s a good machine when it wants to be, brews amazing coffee.. but Bought it thinking it’d save me time on my way to work but would get stuck at home trying to make it work to take a coffee to go! I’ve wasted so many pods sadly from it not working properly. I had descaled it and cleaned it when needed and still acts up. I had support on the phone helping me trying to find the problem wrong with it but wasn’t very helpful, just had me clean it which I do.. so I just Finally just bought a different machine hopefully it doesn’t do the same thing.
I would recommend this to a friend!
Response from Nespresso USABy Chloe H., Customer Service , May 19, 2023
We are disappointed to learn that your Vertuo Next machine has not met your expectations. We offer comprehensive troubleshooting support at our toll free number, 800-562-1465. We are available 24 hours a day, 7 days a week. Additionally, you may visit Nespresso.com/help for more information.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great coffee
on June 5, 2023
Posted by: KZ
from NH
[This review was collected as part of a promotion.] 100% worth the price. Makes a great cup or coffee or espresso
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Awesome!
on June 9, 2023
Posted by: Leo
from Raleigh, NC
[This review was collected as part of a promotion.] I love Nespresso! I have been enjoying a Nespresso Coffee Experience since 2015, first in Argentina and now here in United States. I can not start my days without my Nespresso cup of coffee!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best morning routine
on June 9, 2023
Posted by: DJT
from Meridian, ID
[This review was collected as part of a promotion.] I just had my Nespresso machine for a week and it's been a lifesaver. The virtuoso next is awesome and I love the larger quantities of coffee compared to the smaller espresso but everything tastes great. I use my milk frother for cold foam every time too so if you don't have one and like that style absolutely get one with a bundle!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great machine Great ☕️
on June 10, 2023
Posted by: Gary
from Oregon
[This review was collected as part of a promotion.] So streamlined does not take up much room easy to use
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great machine
on June 10, 2023
Posted by: Damom3
from Portland oregon
[This review was collected as part of a promotion.] I love how little space this machine takes. It makes the perfect tasting cup of coffee. The design of this machine is less bulky and looks great on the counter
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Works amazing and beautiful
on June 10, 2023
Posted by: Dasimomi
from MN
[This review was collected as part of a promotion.] The coffee is amazing with this machine. The rose gold looks beautiful.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love it so much I had to get another one for work
on June 10, 2023
Posted by: AprilT488
from Houston, TX
[This review was collected as part of a promotion.] I fell in love with my first vertuo next a couple months ago and I can’t drink any other coffee anymore so I had to get a second one to have at work. Got the limited edition all matte black one and it’s gorgeous. The coffee is so frothy and creamy my coworkers think it’s a cappuccino
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA