Customer reviews from Nespresso USA
Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Average customer rating
3.9
(3,219 Reviews)
Rating breakdown 3,219 reviews
5 Stars
2,001
4 Stars
349
3 Stars
126
2 Stars
181
1 Star
562
72%of customers recommend this product.
(
1,939 out of
2,711)
Customer Reviews for Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Customer Rating
5
Cafe Style Coffee At Home!
on November 25, 2022
Posted by: Debs123
from Houston, tx
[This review was collected as part of a promotion.] I absolutely love my Nespresso - Vertuo Next Premium. This coffee maker is like no other. The coffee is brewed perfectly each time based on the specific pod that is used. I especially like the glass cup that it comes with it because I love seeing the layers of coffee richness that is brewed. The taste is impeccable after each use. Also, this machine does not take up much counter space, so that's a huge plus. The maker itself looks very attractive and matches the color scheme of my appliances as well.
Pros: Wide assortment of capsules to choose from, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
Unreliable
on November 25, 2022
Posted by: JJ9
from Atlanta GA
Was given one as a gift and it was malfunctioning, awkward convo with gift giver who had to sort out return. New one ran well for a year and last week, caput.
No, I would not recommend this to a friend.
Response from Nespresso USABy Jason B., Customer Service, November 26, 2022
Hello, and thank you for your honest review. Our machines come with up to a one year warranty and a lifetime of troubleshooting support. Give us a call at 800.562.1465, and one of our machine experts would be happy to assist you.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Awesome machine
on November 24, 2022
Posted by: dito
from Connecticut
[This review was collected as part of a promotion.] I bought this machine about a week ago and love it from first use. Coffee tastes amazing and creamy
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Works so good!!
on November 24, 2022
Posted by: Blondi00
from Metropolis IL
[This review was collected as part of a promotion.] I love my Nespresso Vertuo next premium coffee maker, it makes everything taste so much better. This coffee maker is unlike any other and is a must have for any coffee drinker. It is priced well and affordable and I love how easy it is to use.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best Espresso maker I've had
on November 23, 2022
Posted by: AMosel0321
from Columbus, Oh
[This review was collected as part of a promotion.] This Vertuo Nespresso maker is the best espresso maker I've ever used. It brews espresso, double espresso, coffee and Carafe, I love the fact that it automatically adapts the brewing. This product is slim and hardly takes up any counter space. I love my nespresso machine.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
Too many problems
on November 23, 2022
Posted by: Bitter Cup
from Los Angeles, CA
Stay away from this machine. My third and worst machine. The top sticks every time. The cup holder too small for most cups, be prepared because it will knock your cup of coffee off since it also shakes in operation. Most cups have grinds in it. There are more problems, but I'll stop. Just don't purchase.
No, I would not recommend this to a friend.
Response from Nespresso USABy Nisha B , Customer Service , November 25, 2022
Hi. Thank you for your review. We are dismayed to learn your Vertuo Next has not met your expectations. We recommend running a priming cycle once a week through your machine, to assist with keeping the taste, texture, body and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. If you need assistance with your Vertuo Next, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great Espresso Machine
on November 22, 2022
Posted by: Monkeyboys3
from Brooklyn,New York
[This review was collected as part of a promotion.] I got the Nespresso - Vertuo Next Premium This is an amazing and beautiful espresso machine!! The espresso tastes delicious and it is by far the easiest one I have ever used. Setup was very simple and the instructions are easy to follow. You can easily make an espresso, double espresso, cup of coffee, or a carafe with the simple press of a button. Taking up almost no countertop space at all, it is super slim and perfect for just about any location. Easy to clean, well made, best machine I have ever had! The pods are amazingly easy to use I would absolutely recommend this Nespresso Vertuo Next Premium
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Yum
on November 22, 2022
Posted by: Anonymous
from Glasgow ky
[This review was collected as part of a promotion.] So tasty and easy to use. This espresso machine is great just plug in add a pod and water and start. Tasty get up and go engery in your hand in no time. It's everything you need to make it through the day.
Pros: Easy to Use, Makes Delicious Espressos, Does not take up too much room on my countertop, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA