Customer reviews from Nespresso USA
Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Average customer rating
3.9
(3,215 Reviews)
Rating breakdown 3,215 reviews
5 Stars
1,997
4 Stars
349
3 Stars
126
2 Stars
181
1 Star
562
72%of customers recommend this product.
(
1,939 out of
2,711)
Customer Reviews for Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Customer Rating
5
Great machine!
on December 6, 2022
Posted by: Kaitlyn C
from Chester, MD
[This review was collected as part of a promotion.] We got this machine as a wedding gift and it is my favorite part of the day. I absolutely LOVE this machine! The coffee is FANTASTIC! I've never looked forward to a cup of coffee so much.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Worth the money
on December 5, 2022
Posted by: Halie1317
from Horseheads New York
I just bought this after wanting it for Years! The lattes have been so yummy and easy to make. I’m so glad I finally bought one.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Beautiful machine and elegant.
on December 5, 2022
Posted by: Mimi
from Aurora, Colorado
[This review was collected as part of a promotion.] I bought this a month ago and I love it . I tried different sleeves of coffe and all of them are delicious.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love it
on December 5, 2022
Posted by: The Roses
from Oxon Hill Md.
[This review was collected as part of a promotion.] I bought just over a month ago and I love it. Love all the features
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
2 machines, faulty button
on December 5, 2022
Posted by: BMS
from Colorado
We've gone through 2 of these machines - both lasted <9 months. The button/electronics was faulty both times. Although this is frustrating, Nespresso has been very helpful and has offered to replace the machine both times.
No, I would not recommend this to a friend.
Response from Nespresso USABy Antonia R., Customer Service, December 6, 2022
Thank you for your review of the Nespresso Vertuo Next. We understand your frustration, and assure you, your satisfaction as a Nespresso customer is our highest priority. Please contact us with any additional concerns at 800.562.1465.
Written by a customer while visiting Nespresso USA
Customer Rating
5
LOVE
on December 5, 2022
Posted by: Alexa
from El Paso Texas
[This review was collected as part of a promotion.] I have had many coffee makers and this one by far is the best one I’ve ever owned highly recommend I tell everyone to get it. My dad got one my friend got one I will keep recommending this forever! In love with it!!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great household addition
on December 5, 2022
Posted by: Coffee Girl
from Portland, OR
[This review was collected as part of a promotion.] We have had many, many electric coffee machines and finally got a Nespresso, we love it! Makes delicious and beautiful espresso shots and cups every time!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great coffee selection
on December 5, 2022
Posted by: Amy
from Seattle
[This review was collected as part of a promotion.] Great to have many different coffee favorites and coffee makers
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA