Customer reviews from Nespresso USA
Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Average customer rating
3.9
(3,215 Reviews)
Rating breakdown 3,215 reviews
5 Stars
1,997
4 Stars
349
3 Stars
126
2 Stars
181
1 Star
562
72%of customers recommend this product.
(
1,939 out of
2,711)
Customer Reviews for Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Customer Rating
4
Excellent coffee Maker
on August 12, 2023
Posted by: HikesInDreams
from Kingsport tn
[This review was collected as part of a promotion.] One of the best coffee makers I’ve ever owned, I was truly pleased with the quality of the unit itself; however the lack of options for coffee types when compared to C-cups has turned me away from steady usage.
Pros: Convenient, Easy to Use, High Quality Machine, Does not take up too much room on my countertop, Appealing Design
Cons: Not enough variety of coffee available, Not enough variety of espressos available
I would recommend this to a friend!
Response from Nespresso USABy Leslie G., Customer Service, August 14, 2023
Thank you for your review. We are thrilled that you are enjoying your Vertuo Next machine, however, we are sorry to learn the coffee selection doesn't meet your expectations. We would be happy to share your concerns with the appropriate teams here, and invite you to check back periodically on the Nespresso website as we are always making new additions to our line. Please don’t hesitate to contact us via our toll-free number 1-800-562-1465 for additional help. We’re available 24 hours a day and 7 days a week for your convenience.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love it!
on August 8, 2023
Posted by: Todd
from SF
[This review was collected as part of a promotion.] I have been using it for under a month and look forward to my morning cup of coffee. Also offers a great variety of pods.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love my machine
on August 3, 2023
Posted by: JB1969
from McKinney, TX
[This review was collected as part of a promotion.] Just got a new Vertuo. Can’t get enough of my Stormio.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Amazing machine
on August 2, 2023
Posted by: Rainbowz
from OK
[This review was collected as part of a promotion.] I love nespresso there isn’t a better way to start my morning that throwing in a fresh POD
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Vertuo Next is the best!
on July 31, 2023
Posted by: jmarega
from Miami, FL
[This review was collected as part of a promotion.] I tried at a friend's house a month ago and fell in love with the new Vertuo Next. I used to have the Essenza mini, the Vertuo was an extremely nice upgrade. The coffee is creamy and the user experience so satisfactory.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Good Machine
on July 30, 2023
Posted by: SDH
from Colorado
[This review was collected as part of a promotion.] We are happy with this coffee machine. We have had it for one month now and love experimenting with recipes.We like having so many options for different brew sizes. This review is an honest review and is submitted for free coffee incentive. I gave it four stars because this is a replacement machine for one that stopped working. Nespresso took good care of us and honored the warranty.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Melozzio … Great tasting coffee!
on July 29, 2023
Posted by: TonyNYC
from New York, NY
[This review was collected as part of a promotion.] This is delicious … strong and rich. Shipping is always very fast. Our Nespresso Vertuo is new and we’ve been enjoying its versatility and great tasting espresso and coffee.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Convenience, consistency and quality.
on July 27, 2023
Posted by: Mick
from Portland, Oregon
[This review was collected as part of a promotion.] It works as described in the product literature. Just what we wanted especially in terms of the convenience, consistency and quality.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA