Customer reviews from Nespresso USA
Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Average customer rating
3.9
(3,219 Reviews)
Rating breakdown 3,219 reviews
5 Stars
2,001
4 Stars
349
3 Stars
126
2 Stars
181
1 Star
562
72%of customers recommend this product.
(
1,939 out of
2,711)
Customer Reviews for Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Customer Rating
5
Must have!
on September 12, 2023
Posted by: jennyc85
I love my Nespresso Vertuo. The coffee tastes so good and I love my milk frothier. I feel like I make my own Starbucks coffee at home. Investing in a Nespresso, you must! Especially as a parent, we need our daily dosage of caffeine.
Written by a customer while visiting influenster.com
Customer Rating
2
Always breaks
on August 28, 2023
Posted by: JamieN
I love this machine so much I’ve tried to fix it and troubleshoot it at least 15 times now. The button never works. I have to get a knife and pop out the button so that it works. Amazing coffee by a machine that is this expensive should work.
Response from influenster.comBy Leslie G., Customer Service, August 29, 2023
Thank you for your review. We are dismayed to learn the Creatista Pro does not meet your expectations. For assistance with your machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance. We are confident that we will be able to reach a satisfactory resolution.
Written by a customer while visiting influenster.com
Customer Rating
5
Extremely easy to use
on August 21, 2023
Posted by: Apple21
from Boston, MA
[This review was collected as part of a promotion.] Very happy about this purchase -- saves us a ton of time and money, while being extremely high quality as well. Lots of flavors to try.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Works well for our office
on August 14, 2023
Posted by: LeeGee
from New York, NY
[This review was collected as part of a promotion.] Tired of ordering a bunch of different coffee for various machines at work, got the Nespresso and most are happy and our office kitchen i lot less cluttered with all the different machines. Thanks
Written by a customer while visiting Nespresso USA
Customer Rating
4
Excellent coffee Maker
on August 12, 2023
Posted by: HikesInDreams
from Kingsport tn
[This review was collected as part of a promotion.] One of the best coffee makers I’ve ever owned, I was truly pleased with the quality of the unit itself; however the lack of options for coffee types when compared to C-cups has turned me away from steady usage.
Pros: Convenient, Easy to Use, High Quality Machine, Does not take up too much room on my countertop, Appealing Design
Cons: Not enough variety of coffee available, Not enough variety of espressos available
I would recommend this to a friend!
Response from Nespresso USABy Leslie G., Customer Service, August 14, 2023
Thank you for your review. We are thrilled that you are enjoying your Vertuo Next machine, however, we are sorry to learn the coffee selection doesn't meet your expectations. We would be happy to share your concerns with the appropriate teams here, and invite you to check back periodically on the Nespresso website as we are always making new additions to our line. Please don’t hesitate to contact us via our toll-free number 1-800-562-1465 for additional help. We’re available 24 hours a day and 7 days a week for your convenience.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love it!
on August 8, 2023
Posted by: Todd
from SF
[This review was collected as part of a promotion.] I have been using it for under a month and look forward to my morning cup of coffee. Also offers a great variety of pods.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love my machine
on August 3, 2023
Posted by: JB1969
from McKinney, TX
[This review was collected as part of a promotion.] Just got a new Vertuo. Can’t get enough of my Stormio.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Amazing machine
on August 2, 2023
Posted by: Rainbowz
from OK
[This review was collected as part of a promotion.] I love nespresso there isn’t a better way to start my morning that throwing in a fresh POD
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA