Customer reviews from Nespresso USA
Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Average customer rating
3.9
(3,219 Reviews)
Rating breakdown 3,219 reviews
5 Stars
2,001
4 Stars
349
3 Stars
126
2 Stars
181
1 Star
562
72%of customers recommend this product.
(
1,939 out of
2,711)
Customer Reviews for Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Customer Rating
5
Great features, and compact
on January 19, 2023
Posted by: Whit
from Grove,OK
[This review was collected as part of a promotion.] We bought this for our daughter as a gift for Christmas, and she is in love with it. We have a Vertuo at home, and I use it every day.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best coffee and machine
on January 18, 2023
Posted by: EK
from Queens, NY
Best coffee and machine hands down. I've been using this for 3 years and cant say enough good things about it. Everyone that tries it ends up getting a vertuo machine for themselves!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Excellent coffee and machine
on January 18, 2023
Posted by: Vane
from Chicago
[This review was collected as part of a promotion.] I love my Nespresso machine, ever since I bought it I just make my coffee at home.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Beautiful and amazing coffee
on January 17, 2023
Posted by: Chaya
from Ny
[This review was collected as part of a promotion.] Beautiful machine and so classy. It's sleek and elegant and works beautifully. The coffee is delicious and so much better then using the small nespresso pods. We have become real nespresso fans. The coffee comes out very hot and has a delicious foam on top. The pods have a wonderful strong brew which we love.
Pros: Convenient, Wide assortment of capsules to choose from, Other, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Comes with a milk frother, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
Not a good machine.
on January 16, 2023
Posted by: Nick
I bought this machine and after a few months it keeps breaking and you have to factory rest it, clean it, descale it, and unplug it. Then again the next day it will do it again. Nespresso sent out a replacement machine again this machine only last a few months until the red light blinks again. Would not recommend.
Response from Nespresso USABy Christine G., Customer Service, January 18, 2023
Thank you for your review. We share your disappointment that you've experienced issue with your Nespresso machine. The VertuoNext machine comes with a one-year warranty and lifetime troubleshooting support. We are happy to learn you were able to arrange to receive a free Evoluo replacement. Should you experience any issue or concern with your new Evoluo please call at your earliest convenience. We are available 24 hours a day, seven days a week for your service and support at 1-800-562-1465. Thank you.
Written by a customer while visiting Nespresso USA
Customer Rating
3
I don’t like how it opens and closes
on January 16, 2023
Posted by: Sandy
from San Diego, CA
[This review was collected as part of a promotion.] Overall a nice machine but I returned it and bought the plus, it has a smoother open/close function, also I didn’t need the carafe feature so I bought the other one
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Vertuo Next
on January 16, 2023
Posted by: Ohhsukmi
from Washington DC
[This review was collected as part of a promotion.] Purchased as a gift for someone in my house hold. It has been a blessing. Time and money saver for when you’re on the go! So quick and easy to use.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Yay espresso!
on January 16, 2023
Posted by: CoffeeSteve
from Long Island, New York
[This review was collected as part of a promotion.] Coffee shop drinks at home! What more can you ask for in a machine.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA