Customer reviews from Nespresso USA
Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Average customer rating
3.9
(3,215 Reviews)
Rating breakdown 3,215 reviews
5 Stars
1,997
4 Stars
349
3 Stars
126
2 Stars
181
1 Star
562
72%of customers recommend this product.
(
1,939 out of
2,711)
Customer Reviews for Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Customer Rating
5
Great Buy!
on September 22, 2023
Posted by: karinao1
I had been using an OLD nespresso UMilk machine for a few years and finally decided it was time to upgrade! this machine works so wonderfully and the coffee is absolutely delicious! Easy to use and i love the blutooth/troubleshooting feature!
Written by a customer while visiting influenster.com
Customer Rating
5
Love our Nespresso!
on September 17, 2023
Posted by: Chris
from Castle Rock, Colorado
[This review was collected as part of a promotion.] This is our first Nespresso and we love it! Every cup or espresso comes out fresh and exactly the way we expect it to. Delish!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Highly recommend
on September 15, 2023
Posted by: Amhxo
from New York,NY
[This review was collected as part of a promotion.] Love this machine! We’ve had it for a week and my boyfriend and I are obsessed!!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Easy to use
on September 13, 2023
Posted by: Yaya B
[This review was collected as part of a promotion.] So glad I decided to upgrade to this model. So easy to use yet. Coffee taste like you were really hard on making the best cup ever.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Must have!
on September 12, 2023
Posted by: jennyc85
I love my Nespresso Vertuo. The coffee tastes so good and I love my milk frothier. I feel like I make my own Starbucks coffee at home. Investing in a Nespresso, you must! Especially as a parent, we need our daily dosage of caffeine.
Written by a customer while visiting influenster.com
Customer Rating
2
Always breaks
on August 28, 2023
Posted by: JamieN
I love this machine so much I’ve tried to fix it and troubleshoot it at least 15 times now. The button never works. I have to get a knife and pop out the button so that it works. Amazing coffee by a machine that is this expensive should work.
Response from influenster.comBy Leslie G., Customer Service, August 29, 2023
Thank you for your review. We are dismayed to learn the Creatista Pro does not meet your expectations. For assistance with your machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance. We are confident that we will be able to reach a satisfactory resolution.
Written by a customer while visiting influenster.com
Customer Rating
5
Extremely easy to use
on August 21, 2023
Posted by: Apple21
from Boston, MA
[This review was collected as part of a promotion.] Very happy about this purchase -- saves us a ton of time and money, while being extremely high quality as well. Lots of flavors to try.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Works well for our office
on August 14, 2023
Posted by: LeeGee
from New York, NY
[This review was collected as part of a promotion.] Tired of ordering a bunch of different coffee for various machines at work, got the Nespresso and most are happy and our office kitchen i lot less cluttered with all the different machines. Thanks
Written by a customer while visiting Nespresso USA