Customer reviews from Nespresso USA
Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Average customer rating
3.9
(3,219 Reviews)
Rating breakdown 3,219 reviews
5 Stars
2,001
4 Stars
349
3 Stars
126
2 Stars
181
1 Star
562
72%of customers recommend this product.
(
1,939 out of
2,711)
Customer Reviews for Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Customer Rating
5
Nespresso
on February 8, 2023
Posted by: Anonymous
I love my nespresso!! The quality of the coffee is just 10/10. Bought it so I don’t feed into my starbucks craving. Love the frother as well, it can froth both hot and cold foam!!
Written by a customer while visiting influenster.com
Customer Rating
2
Drinks aren’t hot enough
on February 8, 2023
Posted by: MG
I love how compact and convenient this machine is, but I find that it doesn’t heat the coffee to the right temperature. It’s too cool! I wish I knew how to make the coffee hotter and then it would be perfect.
No, I would not recommend this to a friend.
Response from Nespresso USABy Beth P., Customer Service , February 9, 2023
Thank you for reviewing your Vertuo Next machine. Our machines won't brew as hot as drip coffee makers but should still be warm enough to be enjoyable. We recommend allowing the machine to preheat for at least 5 minutes and prewarming your cup. If you are concerned that your machine may not be operating correctly we're happy to help. Please call us at 1-800-562-1465 for troubleshooting assistance.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Creamy Gourmet Coffee
on February 8, 2023
Posted by: Kimbo
from Vancouver, wa
[This review was collected as part of a promotion.] I really love how frothy and creamy the coffee is, some of the darker coffee is pretty acidic but I like the flavored ones and Meliso
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
We didn't think we would love it this much!
on February 8, 2023
Posted by: Flean
from Arlington, VA
[This review was collected as part of a promotion.] We had a Keurig and my mom kept encouraging us to replace it. We finally have and are we never ever looking back! So much fun--we are drinking more coffee because we are enjoying it so much. My tip is to be sure you can leave the foamer out--you will use it more. I also got a sliding tray that I'm storing the pods in and the machine sits right on top. This is beautiful AND it makes awesome coffee!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great feature and makes amazing coffee
on February 7, 2023
Posted by: airicaa
from Cullowhee,NC
[This review was collected as part of a promotion.] I received my Nespresso Vertuo Next as a Christmas gift and I absolutely love It. It has amazing features and is very easy to use. A cool feature It has is how the pods dispose through the back into a little compartment keep them all together and easy to dispose! I highly recommend! I am always making lattes and my favorite Nespresso pod is the Dolce!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love Nespresso
on February 6, 2023
Posted by: Roucha
from Horsham PA
[This review was collected as part of a promotion.] I have been using Nespresso for a long time
Gréât Coffee and machine ..
always helpful when you have company they love the taste
Gréât Coffee and machine ..
always helpful when you have company they love the taste
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
PERFECT!
on February 6, 2023
Posted by: VaneAZ
from Tucson, Arizona
LOVE MY MACHINE! LATTES AT HOME ANYTIME.
NO MORE WASTING MONEY AT STARBUCKS!
NO MORE WASTING MONEY AT STARBUCKS!
THE ROSE GOLD IS JUST SO PRETTY <3
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Travel Van Addition
on February 4, 2023
Posted by: Yvette
from VB, VA
[This review was collected as part of a promotion.] Loved my home machine so much I bought one for my travel van
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA