Customer reviews from Nespresso USA
Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Average customer rating
3.9 out of 5
3.9
(3,219 Reviews)
Open Ratings Snapshot
Rating breakdown 3,219 reviews
5 Stars
2,001
4 Stars
349
3 Stars
126
2 Stars
181
1 Star
562
72%of customers recommend this product. 
(
1,939 out of 2,711
)
Best Buy Privacy Policy
Customer Reviews for Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Customer Rating
5 out of 5
5
Veturo Next limited Rich Brown color looks great
on February 24, 2023
Posted by: DJ
from Gilbert, AZ
[This review was collected as part of a promotion.] This is the 3rd machine we’ve purchased over the years for our homes. Great machines and amazing coffee.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1 out of 5
1
garbage machine
on February 23, 2023
Posted by: ducco89
from chilliwack bc canada
straight trash only got less then 20 cups out of mine and its dead i hate this machine waste of money
No, I would not recommend this to a friend.
Response from Nespresso USABy Katy R., Customer Service, February 25, 2023
Thank you for your review. We are certainly disappointed to hear this, and hope you know that all machines are covered under at least a one year warranty, and a lifetime of comprehensive troubleshooting. Please call us at 800-562-1465, where we are available 24 hours a days, 7 days a week.
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Well built and easy to use
on February 23, 2023
Posted by: MMR
from Oldwick, NJ
I bought a few days ago and love it! We are on our second machine now.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Absolutely Love It!
on February 23, 2023
Posted by: Sam21
from Pennsylvabia
[This review was collected as part of a promotion.] I put off buying this for awhile, but now I’m kicking myself for not buying it sooner!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4 out of 5
4
Really enjoy the Coffee, Great Customer Service
on February 23, 2023
Posted by: Chris
from Doylestown pa
[This review was collected as part of a promotion.] The coffee that this machine produces is absolutely the best. I’m on my 2nd machine. The first one was difficult to open and close. Nespresso replaced it under warranty. Excellent service. The second one got clogged within the first week of use. Nespresso customer service was great again and helped me unclog it.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Great product love the coffee produced.
on February 23, 2023
Posted by: Tpkhwidh
[This review was collected as part of a promotion.] Bought it for a gift for my wife it has been amazing.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Beautiful machine
on February 23, 2023
Posted by: Elie
from Boston, MA
[This review was collected as part of a promotion.] I upgraded to Vertuo Next Deluxe. I love the esthetics and how compact it is, it has a beautiful chrome color and more importantly coffee tastes so rich. Love the idea that it’s blue tooth enabled for future updates like adding the ability to use a larger size carafe option. I highly recommend it.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Great machine
on February 23, 2023
Posted by: Gaby
from Atlanta
[This review was collected as part of a promotion.] I am so happy with my machine, I get to save money doing my coffee at home!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
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