Customer reviews from Nespresso USA
Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Average customer rating
3.9
(3,219 Reviews)
Rating breakdown 3,219 reviews
5 Stars
2,001
4 Stars
349
3 Stars
126
2 Stars
181
1 Star
562
72%of customers recommend this product.
(
1,939 out of
2,711)
Customer Reviews for Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Customer Rating
5
Fantastic
on February 25, 2023
Posted by: KD
from Laurel, DE
[This review was collected as part of a promotion.] I got this as a gift and I love it! It is very easy to use and has a lot of different types of coffee and espresso. Looking forward to trying more of them.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
LOVE MY NESPRESSO
on February 25, 2023
Posted by: Jacks
from Chicago
[This review was collected as part of a promotion.] I love my machine so much I had to buy one for my friend! I love making my iced coffees especially with double espresso! Everyone needs a nespresso machine!!!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Machine purchased
on February 25, 2023
Posted by: Joe
from El Cajon CA
[This review was collected as part of a promotion.] Bought the Vertuo machine. Works great and it was delivered on time.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Perfect size
on February 25, 2023
Posted by: Jen
from CA
[This review was collected as part of a promotion.] Just purchased this for our vacation home. Looks sleek and stylish. The expresso is made to perfection every single time.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Good coffee
on February 25, 2023
Posted by: Jordan
from Indiana
[This review was collected as part of a promotion.] The machine is good, but only having the one button is very complicated at times
No, I would not recommend this to a friend.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best coffee
on February 24, 2023
Posted by: Gert14
from Armour, SD
[This review was collected as part of a promotion.] I got my machine a little over two weeks ago and love it so much! It’s a little bit of an investment up front but if you are going to the coffee shops everyday this is a much better option! Love all the versatility it has and the recipes they give you!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Concept is good, small issues
on February 24, 2023
Posted by: Kyleotis
from Denver
[This review was collected as part of a promotion.] I Love that machine is made from recycled parts. I have had 1 issue with it not working. I have to unplug it and plug it back in. It’s probably just an outlier machine this is my 4th Nespresso machine and the first that has any issues (machine changes due to international moves)
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
JUNK stay away
on February 24, 2023
Posted by: mo
from Wash DC
This machine is a junk. I went thru 3 of them and then demanded to get a different model. There is a design flaw that leads to the blinking light of death that they have no fix for.
Response from Nespresso USABy Katy R., Customer Service, February 25, 2023
Thank you for your review, Michael. We certainly understand your frustration, and hope you know that we're always here to help. Please call us directly at 800-562-1465 to speak with a machine expert for comprehensive troubleshooting. We are available 24 hours a day, 7 days a week.
Written by a customer while visiting Nespresso USA