Customer reviews from Nespresso USA
Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Average customer rating
3.9
(3,215 Reviews)
Rating breakdown 3,215 reviews
5 Stars
1,997
4 Stars
349
3 Stars
126
2 Stars
181
1 Star
562
72%of customers recommend this product.
(
1,939 out of
2,711)
Customer Reviews for Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Customer Rating
4
Good coffee
on February 25, 2023
Posted by: Jordan
from Indiana
[This review was collected as part of a promotion.] The machine is good, but only having the one button is very complicated at times
No, I would not recommend this to a friend.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best coffee
on February 24, 2023
Posted by: Gert14
from Armour, SD
[This review was collected as part of a promotion.] I got my machine a little over two weeks ago and love it so much! It’s a little bit of an investment up front but if you are going to the coffee shops everyday this is a much better option! Love all the versatility it has and the recipes they give you!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Concept is good, small issues
on February 24, 2023
Posted by: Kyleotis
from Denver
[This review was collected as part of a promotion.] I Love that machine is made from recycled parts. I have had 1 issue with it not working. I have to unplug it and plug it back in. It’s probably just an outlier machine this is my 4th Nespresso machine and the first that has any issues (machine changes due to international moves)
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
JUNK stay away
on February 24, 2023
Posted by: mo
from Wash DC
This machine is a junk. I went thru 3 of them and then demanded to get a different model. There is a design flaw that leads to the blinking light of death that they have no fix for.
Response from Nespresso USABy Katy R., Customer Service, February 25, 2023
Thank you for your review, Michael. We certainly understand your frustration, and hope you know that we're always here to help. Please call us directly at 800-562-1465 to speak with a machine expert for comprehensive troubleshooting. We are available 24 hours a day, 7 days a week.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Veturo Next limited Rich Brown color looks great
on February 24, 2023
Posted by: DJ
from Gilbert, AZ
[This review was collected as part of a promotion.] This is the 3rd machine we’ve purchased over the years for our homes. Great machines and amazing coffee.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
garbage machine
on February 23, 2023
Posted by: ducco89
from chilliwack bc canada
straight trash only got less then 20 cups out of mine and its dead i hate this machine waste of money
No, I would not recommend this to a friend.
Response from Nespresso USABy Katy R., Customer Service, February 25, 2023
Thank you for your review. We are certainly disappointed to hear this, and hope you know that all machines are covered under at least a one year warranty, and a lifetime of comprehensive troubleshooting. Please call us at 800-562-1465, where we are available 24 hours a days, 7 days a week.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Well built and easy to use
on February 23, 2023
Posted by: MMR
from Oldwick, NJ
I bought a few days ago and love it! We are on our second machine now.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Absolutely Love It!
on February 23, 2023
Posted by: Sam21
from Pennsylvabia
[This review was collected as part of a promotion.] I put off buying this for awhile, but now I’m kicking myself for not buying it sooner!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA