Customer reviews from Nespresso USA
Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Average customer rating
3.9
(3,219 Reviews)
Rating breakdown 3,219 reviews
5 Stars
2,001
4 Stars
349
3 Stars
126
2 Stars
181
1 Star
562
72%of customers recommend this product.
(
1,939 out of
2,711)
Customer Reviews for Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Customer Rating
2
Grounds in coffee
on March 2, 2023
Posted by: Sk123
from Stanley va
Good coffee, but this machine started having grounds all in my coffee after a few months. I pushed through it till I couldn’t anymore. Did the troubleshooting and it didn’t work. They did send me another machine she type had it for 3 weeks and it did it all over again . They are now replacing it with a different type of machine. Hopefully I don’t have the issue again because I love my nespresso coffee and espresso. Customer service was very nice. Both times I’ve spoke with them.
No, I would not recommend this to a friend.
Response from Nespresso USABy Jason B., Customer Service, March 3, 2023
Hello, and thank you for your review. We are happy to hear that you were able to receive assistance from our team. Should you need anything else in the future, don't hesitate to give us a call at 800.562.1465.
Written by a customer while visiting Nespresso USA
Customer Rating
5
high-quality coffee at home
on March 2, 2023
Posted by: MenaraTester
This allows you to make high-quality coffee at home. It's very convenient and simple to use, and once you've perfected your recipe, you'll have coffee love every day.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Second Vertuo in the Family
on March 1, 2023
Posted by: rjf
from Arizona
[This review was collected as part of a promotion.] Bought this for my new place. Works great, just like my older Vertuo. Keep up the great work, Nespresso.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great machine with a small footprint
on March 1, 2023
Posted by: DrinkBetterCoffee
from Tucson, AZ
[This review was collected as part of a promotion.] This machine is small but mighty. Makes a great cup of coffee but doesn't take up much space on my counter - exactly what I was looking for.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Vertuo Next is the BEST purchase I have ever made!
on March 1, 2023
Posted by: Graciesmom
from Birmingham, AL
[This review was collected as part of a promotion.] My Vertuo Next is the BEST purchase I have ever made! I regret not trying Espresso products sooner! The way this machine foams this coffee is amazing! DELICIOUS!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Beautiful machine
on February 28, 2023
Posted by: Elizabeth
[This review was collected as part of a promotion.] Had to be a grown up and get my own nespresso machine as I recently moved out of the place my roommate and I shared and lost access to hers. I am very pleased with my new vertuo machine. It’s simple to operate, I love the taste of the espresso pods, and I love the look of the rich brown limited color I chose!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
So convenient and delicious!
on February 28, 2023
Posted by: condy
from Boston, MA
[This review was collected as part of a promotion.] This is my second Ventuo Next and I'm in love! Dont think I can switch over to another coffee machine. I usually brew espresso's and it is strong and consistent. Saves me a ton of time and money from going out to grab coffee!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Fantastic Shots
on February 28, 2023
Posted by: GoldenJo
from Washington
I purchased this two weeks ago and it has been fantastic! My wife and I are big fans of the coffee and espresso shots.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA