Customer reviews from Nespresso USA
Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Average customer rating
3.9
(3,219 Reviews)
Rating breakdown 3,219 reviews
5 Stars
2,001
4 Stars
349
3 Stars
126
2 Stars
181
1 Star
562
72%of customers recommend this product.
(
1,939 out of
2,711)
Customer Reviews for Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Customer Rating
5
Great machine
on March 9, 2023
Posted by: laurenl366
This coffee machine is absolutely amazing. It makes the best espressos and hot coffees and the milk frother is a great addition to it.
Written by a customer while visiting influenster.com
Customer Rating
5
LOVE
on March 9, 2023
Posted by: analysam
This is truly the best coffee machine ever. So easy to use and clean! The frother also has a cold setting so i can make my own cold foam
Written by a customer while visiting influenster.com
Customer Rating
5
Best Machine
on March 9, 2023
Posted by: malaikac1
This nesspreso is just great!
It has only 2 options risstreto and espresso but y you press two times espresso you can prepare the lungo. Besides that you can travel with it. The only problem is that the caps are not to easy to get them, but just download the nesspreso app and thats it!
It has only 2 options risstreto and espresso but y you press two times espresso you can prepare the lungo. Besides that you can travel with it. The only problem is that the caps are not to easy to get them, but just download the nesspreso app and thats it!
Written by a customer while visiting influenster.com
Customer Rating
5
Superb coffee making machine that’s makes excelle!
on March 8, 2023
Posted by: Mark
from Salt Lake City
[This review was collected as part of a promotion.] I purchased the Vertuo Next machine and use it every morning making the best coffee I’ve ever had!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
I’m obsessed
on March 8, 2023
Posted by: Matt from Florida
from Miami, FL
[This review was collected as part of a promotion.] I was thinking and thinking about buying this machine for quite some time. I finally just went for it, and I couldn’t be happier. The coffee quality and taste is leagues better than Keurig. So happy with my purchase.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Better Than The Old One
on March 7, 2023
Posted by: Laura
from Carson City
[This review was collected as part of a promotion.] Recently my old Nespresso quit working. I purchased a new one. I absolutely love it!!!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great machine!
on March 7, 2023
Posted by: Nespresso
from Texas
[This review was collected as part of a promotion.] Love this thing. I’ve tried a bunch of pods already and have found some I really liked. They can be expensive but still a lot cheaper than going out every day.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
Not what I expected
on March 7, 2023
Posted by: Tyler
from Philadelphia, PA
I've had the machine for a little over a year, primarily using it once a day and clean it regularly. 3 weeks ago I started having the machine flash red. I've descaled it twice, rinsed it countless times, thoroughly cleaned every bit of the machine inside and out... continually get the same error through the app that the machine cannot read the barcode.
Not sure what to do but it's impossible to recommend this product. The cleaning system is a pain but you can figure it out and the coffee is good when the machine works, but as you can see from the vast amount of reviews... the machine hardly works as advertised.
No, I would not recommend this to a friend.
Response from Nespresso USABy Allison T., Customer Service, March 8, 2023
Thank you for your review. If you ever need assistance with a Nespresso machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Thanks!
Written by a customer while visiting Nespresso USA