Customer reviews from Nespresso USA
Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Average customer rating
3.9
(3,215 Reviews)
Rating breakdown 3,215 reviews
5 Stars
1,997
4 Stars
349
3 Stars
126
2 Stars
181
1 Star
562
72%of customers recommend this product.
(
1,939 out of
2,711)
Customer Reviews for Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Customer Rating
5
Love my 2 Nespresso machines!
on March 24, 2023
Posted by: Angela R
from Santa Rosa, California
[This review was collected as part of a promotion.] I have a Nespresso machine for home and one at my business. Delicious coffee and my clients feel like it’s a treat!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best gift ever
on March 24, 2023
Posted by: javataz
from New York, NY
[This review was collected as part of a promotion.] I love my Verto machine. Perfect coffees every day. Who could ask for anything more?
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Caffè Perfetto
on March 23, 2023
Posted by: Massi72
from California
[This review was collected as part of a promotion.] Switched to Vertuo from the Nespresso regular, I started to have coffee again, amazing!!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Life changing
on March 23, 2023
Posted by: G
I bought my machine about a week ago and I am OBSESSED already. I’ve never been much of an at-home coffee drinker but nespresso has definitely changed that. This is by far the best coffee machine I’ve ever owned and some of the best coffee I’ve ever had. This has been the absolute best purchase I’ve made in a long time!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
LOVE my vertuo next
on March 23, 2023
Posted by: Rachel
from Nashville, TN
I was skeptical to upgrade my Keurig to a Nespresso, but I am SO GLAD that I did. The pods are a bit more expensive, but the quality is WORTH IT! I love that the vertuo next can do 5 cup sizes, all the way from a single espresso to a whole carafe. I use it every day and have had no leaks, no mechanical issues, no complications. I am so happy with this machine
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Not an upgrade over previous Vertuo
on March 23, 2023
Posted by: Nextspresso
from Oregon
[This review was collected as part of a promotion.] My previous Vertuo failed after years of use so I upgraded (I thought) to this machine. Pros - Looks slightly better? Cons - Mechanical lid is now manual, and quite a pain to close. Seems like I downgraded when buying this machine.
No, I would not recommend this to a friend.
Response from Nespresso USABy Allison T., Customer Service, March 24, 2023
Thank you for your feedback on your Vertuo Next machine. If you ever need support with any Nespresso machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5
All around great
on March 21, 2023
Posted by: J dub
Love everything about the machine. Love the coffee’s even more. Just wish it had a larger water capacity.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
2 Years and Going Strong!
on March 21, 2023
Posted by: caffeinatedmate
from Michigan
I received my Vertuo Next for Christmas in 2020. After receiving it I was so excited until I was reading reviews saying how terrible the machine, problems with leaking, etc. I got nervous as to whether I should ask the gifted to return the machine for a different model. However, I thought to give it a fighting change. Over 2 years later and the thing is still working like a pro! I’ve gotten several others to get Nespresso machines after serving them drinks made on my Next. If you’re thinking of getting this machine but are scared of the negative reviews, GET IT! Angry people are the loudest and happy people tend to not write reviews as much. Just make sure to maintain the machine, use it properly, and reach out to customer support if something goes awry rather than taking to Internet forums! Cheers!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA