Customer reviews from Nespresso USA
Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Average customer rating
3.9
(3,219 Reviews)
Rating breakdown 3,219 reviews
5 Stars
2,001
4 Stars
349
3 Stars
126
2 Stars
181
1 Star
562
72%of customers recommend this product.
(
1,939 out of
2,711)
Customer Reviews for Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Customer Rating
4
Great Gift
on April 7, 2023
Posted by: Andrew
from Santa Barbara, CA
My mom got this as a gift for Christmas over a year ago, works great despite a new leak coming from the bottom of the machine.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
My WOW moments.
on April 6, 2023
Posted by: HappyCoffeeCup
from Florida
[This review was collected as part of a promotion.] I recently bought the VERTUO Next which I am in love with. My first WOW moment was after placing my machine order, I was told delivery would be 3-5 days, I received it in 2 day! My second WOW moment, east setup for first use. Finally WOW moment, experiencing/indulging my first cup of coffee; the aroma was amazing, preparing my taste buds to the rich smooth, creamy coffee, pure satisfaction!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best Everyday Home Machine (Barista approved)
on April 6, 2023
Posted by: Noodle
from LA, California
[This review was collected as part of a promotion.] I have had my machine for over a year and I love it. Worth every Penny and helps you save money on coffee everyday, while enjoying great tasting caps, lattes, and drip coffees.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great concept!
on April 6, 2023
Posted by: Mpls
from Minneapolis
[This review was collected as part of a promotion.] I bring my Nespresso with me on trips and bought this one because it’s smaller. Great size!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
GREAT MACHINE, LOVE IT!
on April 6, 2023
Posted by: SpiritWarrior
from NEW JERSEY
I purchased this machine as a bundle for myself at BBB where the price was just right. At the time, I was a new Nespresso owner. I have owned this model for 5 months now and haven't had a problem with its functions. The coffee or espresso are always hot, the pod holder is easy to use and easy to clean. I always use bottled water in the tank, never tap water due to the high mineral content. The only thing I can nitpick is that I can't use a mug. So I use a cup, large enough to hold 7.7 oz as I don't use milk. I use it several times a day and I have a generic cover to keep it dust-free. I wish Nespresso would make a chic cover! So far I have no problems and would recommend.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best coffee machine ever!
on April 5, 2023
Posted by: Rulas
from Pasadena
[This review was collected as part of a promotion.] Great design, awesome coffee selection, no acidity issues and great price!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Enjoying it so far!
on April 5, 2023
Posted by: ALW 730
from St. Paul, MN
[This review was collected as part of a promotion.] Loving my new nespresso machine. I wanted this one for its size. It fits nicely under my cabinets.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
Love the coffee, HATE the machine
on April 4, 2023
Posted by: Michael Bolton and Samir
Same as everyone else, the coffee and Vertuo Next is great until it drives you so insane you want to reenact the scene from Office Space and smash the machine in a field with a baseball bat. Don't buy if caffeine withdrawal and orange blinking lights raises your blood pressure.
No, I would not recommend this to a friend.
Response from Nespresso USABy Chloe H., Customer Service , April 8, 2023
Thank you for your review. We are disappointed to learn your Vertuo Next did not meet your expectations. If you need assistance with your Vertuo Next Machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance.
Written by a customer while visiting Nespresso USA