Customer reviews from Nespresso USA
Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Average customer rating
3.9
(3,219 Reviews)
Rating breakdown 3,219 reviews
5 Stars
2,001
4 Stars
349
3 Stars
126
2 Stars
181
1 Star
562
72%of customers recommend this product.
(
1,939 out of
2,711)
Customer Reviews for Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Customer Rating
5
Variety and service is SO GOOD
on April 13, 2023
Posted by: Huggyviking
from New York, NY
[This review was collected as part of a promotion.] I was gifted this machine and it wasnt' working after a couple months, after a 15 minutes phone call with the service team, not only did they walk me through how to clean the machine, they quickly replaced my machine and I was enjoying single, double, intenso, and other types within a week. Such a great experience both with my new machine's yummy options as well as a fantastic backup team to ensure I don't go without coffee :)
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
I retuned it for the original one
on April 13, 2023
Posted by: mozay
[This review was collected as part of a promotion.] Honestly, I what I liked about the vertuo next is the size of the coffee it can make but I like the durability of the original machines.
No, I would not recommend this to a friend.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Who needs starbucks
on April 12, 2023
Posted by: Anonymous
I have heard so many bad things about this machine, but I have one at the office that I have had for over a year now and it consistently just delights me with the frothy coffee.
Written by a customer while visiting influenster.com
Customer Rating
5
Awesome machine
on April 11, 2023
Posted by: hectors10
It is a great machine with the right pressure that make a perfect balance in the coffee.
If you want to drink a good coffee go for Nespresso Pixie!!
Written by a customer while visiting influenster.com
Customer Rating
5
First class coffee
on April 11, 2023
Posted by: Bubbac
from Reno, NV
[This review was collected as part of a promotion.] The Next makes a superior cup of coffee, espresso and double espresso. So easy and convenient to use. I have two places and I have a Next in both locations. Better coffee than SB and much more economical.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
DO NOT PURCHASE
on April 11, 2023
Posted by: Kourtleeh
from Naperville, IL
I’ve gone through two of these machines in the last two years now and suffice to say this is a terrible model. The original very vertuo with the automatic lid worked perfectly at my mom’s, she’s never had an issue and she’s had hers for 4+ years. The first time I had to replace this version was when a waterline broke (I was in the phone with customer service troubleshooting, the machine leaked coffee every time I made a cup). Now the replacement machine they sent can’t make more than one cup of coffee before overheating, and it only makes 1/4 cup with a regular 7 oz pod. I even got the beautiful and pricier copper version of this machine, still works terribly. Do NOT purchase this model. Service via coffee pods / shipping and other Nespresso items are great, so I want to be clear this is not a knock on Nespresso itself but just this model of their vertuo line of machines.
No, I would not recommend this to a friend.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love the features
on April 10, 2023
Posted by: ImaMess
from Northeast Georgia
[This review was collected as part of a promotion.] I absolutely love the adjustable cup height tray. The slimness of the machine is so nice. The choice of colors and styles is marvelous.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great features!
on April 10, 2023
Posted by: Coffeelove7
from Irvine, Ca
[This review was collected as part of a promotion.] Love everything about it! Especially love the recycling program for the pods.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA