Customer reviews from Nespresso USA
Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Average customer rating
3.9
(3,219 Reviews)
Rating breakdown 3,219 reviews
5 Stars
2,001
4 Stars
349
3 Stars
126
2 Stars
181
1 Star
562
72%of customers recommend this product.
(
1,939 out of
2,711)
Customer Reviews for Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Customer Rating
5
Convenience and delicious!
on April 21, 2023
Posted by: Shanna
from Austin, TX
[This review was collected as part of a promotion.] I have to say that Nespresso is hands down the best coffee experience out there. The variety of flavors and intensities is unmatched, and the quality of the coffee is simply unbeatable. The convenience of the pods and the ease of use with the Nespresso machine makes getting my caffeine fix a breeze, even when I'm in a rush. Plus, knowing that Nespresso takes sustainability seriously is a huge plus for me. All in all, if you want a premium coffee experience at home, Nespresso is the way to go.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
A Game Changer!
on April 21, 2023
Posted by: Cat Phoenix
from Los Angeles, CA
[This review was collected as part of a promotion.] I am an iced coffee snob and had tried several coffee makers before sampling the Vertuo Next at a friend's place. What a game changer! I LOVE the speed of the maker, the variety of coffees available, the recycling aspect of the pods, and most of all - my iced coffee does not taste watered down! The frothing (without milk) that happens at the top of the coffee is golden. I can't believe I went this long without one.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Using it a lot more than I expected!
on April 18, 2023
Posted by: CoffeeJ
[This review was collected as part of a promotion.] Purchased to reduce amount of times I was buying coffee out, and I’m surprised by how much I am using it! Well worth the investment
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love this coffee maker
on April 18, 2023
Posted by: Chelseakaylean
from Redding
[This review was collected as part of a promotion.] I put this coffee maker in my office and I absolutely love it. It makes the perfect cup just for you! My coworkers love it as well we’re all able to get a cup of our own diff coffees without wasting a whole pot.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Does not take up too much room on my countertop, Wide variety of capsule brands to choose from
Cons: Not enough variety of espressos available, Does not have a built-in milk frother
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
Get a different machine
on April 17, 2023
Posted by: Marchingant
from Ca
Don’t recommend the next. Had a lot of problems over the last two years- Software issues, pump issues (x2), latch very difficult to close latch. Machine has always been replaced with no cost, but have spend several hours on the phone with support.
No, I would not recommend this to a friend.
Written by a customer while visiting Nespresso USA
Customer Rating
2
Pick Another Machine
on April 17, 2023
Posted by: mls
from Austin, Texas
I've had this for a year it worked well until it completely stopped responding after a descale. Nespresso's only solution was to replace in a less desirable color/finish. Not only do I have to ship the broken machine back, but the replacement machine has a 6 month warranty instead of the 1 year of the original machine. I'm sure the replacement will also prematurely cease to function. Don't expect this machine to last.
No, I would not recommend this to a friend.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Outstanding coffee
on April 17, 2023
Posted by: Razerback58
from Rodgers, Arkansas
[This review was collected as part of a promotion.] All the hype is true; it produces outstanding coffees.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
hotter coffee
on April 17, 2023
Posted by: CaryGuy
from Cary, NC
[This review was collected as part of a promotion.] I purchased a new machine because my old machine was no longer heating the water enough. It seems to still be not quite as hot as expected but it is better than it was with old machine.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA