Customer reviews from Nespresso USA
Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Average customer rating
3.9
(3,219 Reviews)
Rating breakdown 3,219 reviews
5 Stars
2,001
4 Stars
349
3 Stars
126
2 Stars
181
1 Star
562
72%of customers recommend this product.
(
1,939 out of
2,711)
Customer Reviews for Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Customer Rating
5
Nice Features. Good Design
on April 25, 2020
Posted by: Colbey
from Austin, TX
[This review was collected as part of a promotion.] I like that the unit is well designed and fits into a rather small space. I don't like having things on my counter and so I want products that take up a small footprint. The Vertuo Next meets that need.
There are quite a lot of different pods and types of flavors. I look forward to trying a bunch of them and seeing what is my favorite.
It's a true gourmet brew in the comfort of your home. It wasn't hard to set up and it is easy to clean.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Does not take up too much room on my countertop, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
LOVE this machine.
on April 16, 2020
Posted by: Jenn V
[This review was collected as part of a promotion.] I recently replaced my Keurig with this. I couldn't be more satisfied. Great pod options. We had so much fun trying them all deciding which ones were our favorite. Very slim design. It looks great on our countertop. Love the quality of the expressos. Would purchase again!
Pros: Easy to Use, Makes Delicious Espressos, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best tasting coffee from a single brewer
on April 8, 2020
Posted by: Troi
from FL
[This review was collected as part of a promotion.] The main thing to know about the Nespresso Vertuo Next Coffee and Expresso Machine, or any Nespresso machine for that matter, is that this thing is for coffee. Other single serving brewers also make other hot beverages like hot chocolate, cider, teas, etc. As Nespresso Vertuo Next is specifically for coffee only, we find it definitely brews a superior cup. Coffee is piping hot and tastes delicious! The look of this machine is sleek and streamlined with the water reservoir in the back. It's so easy to operate. Drop the pod in, press the button once, the machine reads the pod and knows which of the 5 size options needs to be made, and then the magic happens. The machine does make a good bit of noise as it heats up and spins the coffee grounds. Our kitchen is not next to our bedroom so no problem for us. The quality of the coffee taste that comes out is far superior to any other single brewer we've tried. Love that when you open it, the Vertuo Next automatically picks up the used pod, slides it back, and drops it into the center storage container. When the container is full, the used pods can be put in a package to send back to Nespresso for recycling. Awesome! We are definitely sticking with this brewer for our coffee.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Great design and features
on April 1, 2020
Posted by: jv2497
from KC, MO
[This review was collected as part of a promotion.] While we'd had a Keurig machine previously, this was our first foray into the Nespresso line of products. Overall very impressed with the packaging, design and functionality of this machine. The footprint is relatively small and it isn't an eye sore to have on the counter. Set up was easy, and it couldn't be easier to use. There are SO MANY different pod types - different sizes, flavors, strengths etc - that it can be intimidating at the onset. To be completely honest though, I do not notice a huge difference between the different pods to my taste, and I imagine that I will just pick one and order that type moving forward. Now for the most important part - the coffee! It is fun to watch the brewing process - the smell is great, and the machine produces a nice "foam" top in my experience which you don't get with other pod-style coffee machines. I really wish that I enjoyed drinking the espresso more than I have so far. The taste experience just isn't enough to draw me away from my standard routine of fresh grounds and an Aeropress. BUT, I will say that we have used this in combination with a milk frother to make latte's/mochas, and we have really enjoyed using it for this purpose. I'd happily recommend to someone looking for a quick espresso fix, but I'd temper your expectations for the final coffee product. I'm sure, however, that you will not find fault with the overall experience of using and owning this machine.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Bring the cafe home!
on March 31, 2020
Posted by: SaraSpokane
from Spokane, WA
[This review was collected as part of a promotion.] Wow what a great cup of espresso! This machine is awesome. It is easy to use, clean up, and set up. The pods it came with are delicious and taste like a cup of espresso from a cafe. All flavors are strong which is just how I like my coffee. The machine makes the coffee super fast. The pods come in different strength and size variations which is fantastic. Love it!!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
Cons: Does not have a built-in milk frother, Bulky
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Be your own Barista, save big bucks.
on March 31, 2020
Posted by: RebeccaW
from Culver, Oregon
[This review was collected as part of a promotion.] I happen to be reviewing this in the midst of global viral panic. We are in lockdown. Non-essential businesses are closed. That last fact alone makes the possession of this machine a godsend.
Are you missing your daily espresso, latte, mocha fix? This is the machine you need. The variety of roasts, flavors and brew amounts is seriously impressive. You’re sure to find a favorite in there somewhere, no matter if you’re a straight doppio shooter or a grande-iced-caramel-latte sipper.
The pods are so stinking easy to use, there’s no guesswork or human error; just a perfect pull every time. They’re also recyclable, and Nespresso includes a pre-addressed, pre-paid envelope to return them. Come on— a responsible company that cares about the quality of your morning fix?! I’m in.
They send you a sample box of pods to start out so you kind get a feel and taste of what they have to offer. I personally tried all but two (one of them decaf), and was surprised and delighted by the range of flavor I got from each. My favorites were the Fortado with a splash of heavy cream, and the Chiaro as the shots in my mocha.
Also, I’m just going to say this: If you have a daily coffee shop habit and you’re looking to save yourself some money, this machine will pay for itself very quickly. This machine + your favorite pods + a bottle of your favorite flavor syrup (opt.) + milk (and the Aeroccino frother) = endless combinations of your favorite hot and cold espresso drinks. Be your own Barista!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
Cons: Does not have a built-in milk frother
I would recommend this to a friend!
(click to see the video)
Written by a customer while visiting Nespresso USA
Customer Rating
4
Pods hard to find.
on March 31, 2020
Posted by: Brookejorgy
from Riverside ca
[This review was collected as part of a promotion.] I had to order the pods online because everywhere is closed right now, BUT, the search was worth it. This coffee was smooth and delicious. It made me feel like I was having a "special coffee" except I could make it at home for way less.
Pros: Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
Cons: Not enough variety of coffee available, Water tank is too small, Other
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
An Extraordinary Experience
on March 30, 2020
Posted by: Pamiam
from Houston, TX
[This review was collected as part of a promotion.] The Nespresso VERTUO NEXT coffee maker provides the ultimate in brewing experience. It makes a rich cup of coffee with an extra smooth layer of crema.
My new espresso machine arrived with easy to follow illustrated detailed instructions. I paired it to my cellphone with Bluetooth, and it integrated with the free downloadable Nespresso App.
I love the sleek design which takes up very little counter space, and they black and gray color compliments my kitchen decor.
I love the versatility of it producing coffee in sizes5, 8, 14 oz. Espresso makes 1.35 oz. and 2.7oz sizes. I've made espresso, coffee, and cappuccinos and am enthralled with the velvety richness of each.
My new machine included a complimentary welcome set of a variety of Nespresso Vertuo capsules that are extremely aromatic and flavorful.
I feel as if I'm transported to a fine coffee shop every time I brew a cup of this
truly great coffee. It's an extraordinary experience in espresso.
My new espresso machine arrived with easy to follow illustrated detailed instructions. I paired it to my cellphone with Bluetooth, and it integrated with the free downloadable Nespresso App.
I love the sleek design which takes up very little counter space, and they black and gray color compliments my kitchen decor.
I love the versatility of it producing coffee in sizes5, 8, 14 oz. Espresso makes 1.35 oz. and 2.7oz sizes. I've made espresso, coffee, and cappuccinos and am enthralled with the velvety richness of each.
My new machine included a complimentary welcome set of a variety of Nespresso Vertuo capsules that are extremely aromatic and flavorful.
I feel as if I'm transported to a fine coffee shop every time I brew a cup of this
truly great coffee. It's an extraordinary experience in espresso.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA