Customer reviews from Nespresso USA
Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Average customer rating
3.9
(3,204 Reviews)
Rating breakdown 3,204 reviews
5 Stars
1,989
4 Stars
347
3 Stars
125
2 Stars
181
1 Star
562
72%of customers recommend this product.
(
1,939 out of
2,711)
Customer Reviews for Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Customer Rating
4
Pretty cool
on July 14, 2023
Posted by: Narewhale
from Humboldt
[This review was collected as part of a promotion.] It’s a pretty cool machine. The connection to my phone is fun. It’s a little bit loud, but not too much. Hasn’t worked flawlessly but nothing major. It’s about exactly what you think you’d get for the price.
I would recommend this to a friend!
Response from Nespresso USABy Katherine T., Customer Service, July 15, 2023
Thank you for your review. We would be happy to troubleshoot any excessive noise you may be experiencing with the Vertuo Next machine. Please contact us at 800-562-1465. We are available 24 hours a day, 7 days a week.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Amazing
on July 14, 2023
Posted by: Lorena
from Riverside, CA
[This review was collected as part of a promotion.] I bought this about a 3 weeks ago and it's a game changer. I make the best coffees.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Awesome coffee !! Love it
on July 14, 2023
Posted by: Pay21
from Liberty Mississippi
[This review was collected as part of a promotion.] Great quality ! Goodbye coffee houses. I can make my own at home. The vertuo next is the machine I purchased. So easy to brew your coffee. The shipping was excellent. Fast delivery.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great machine
on July 15, 2023
Posted by: minfel
from Overland Park
[This review was collected as part of a promotion.] I bought a couple of weeks ago and I very happy with my choice.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Why did I wait so long?!
on July 17, 2023
Posted by: PatrickM
from Chicago, Il
[This review was collected as part of a promotion.] I thought about this alot before I made the leap, and now I cant believe I ever questioned it. I cannot believe how easy this machine is to operate. Partly, I was worried that I wouldnt be able to make anything tasty. Wow, was I wrong. This machine makes it so easy and the website has alot of recipes. Dont think about it anymore if youre on the fence, just do it!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Great replacement!
on July 17, 2023
Posted by: Sand
from Cleveland Ohio
[This review was collected as part of a promotion.] After a trip to Italy, I struggled to find rich, flavorful coffee in the United States until I found the Nespresso. I recently purchased a vertuo next machine since my Vertuo Plus broke only three years after purchase. It seems the vertuo plus makes a different crema than the vertuo plus (it’s a bit more foamy than crema) but I still love the vertuo plus and the fact that it will regulate temperature for iced coffee pods and cold brew pods (a feature the vertuo plus did not have) all in all a good replacement machine!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best Machine
on July 17, 2023
Posted by: BobbiT
from Titus, AL
[This review was collected as part of a promotion.] I bought this to replace one I had received as a gift three years ago simply because it makes the best cups of coffee. I absolutely love it!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
A Good Machine
on July 19, 2023
Posted by: tbr93
from Austin, TX
[This review was collected as part of a promotion.] I purchased this machine because I wanted to replace my coffee maker and I wanted to have lattes. I really like the Vertuo pods and I thought it made excellent espresso! My husband didn't love the actual coffee so we ended up returning this machine and exchanging for the Pixie for me to still make my lattes. No issues with the machine while we had it though!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA