Customer reviews from Nespresso USA
Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Average customer rating
3.9
(3,204 Reviews)
Rating breakdown 3,204 reviews
5 Stars
1,989
4 Stars
347
3 Stars
125
2 Stars
181
1 Star
562
72%of customers recommend this product.
(
1,939 out of
2,711)
Customer Reviews for Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Customer Rating
5
Great machine and excellent coffee
on June 8, 2023
Posted by: Juanjo
from Austin
[This review was collected as part of a promotion.] I bought the machine about a month ago and we use it every day, it’s easy fast and the coffee is amazing.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
2
Get the Pop or the Plus
on June 8, 2023
Posted by: L
from Michigan
Not a fan of the Vertuo Next. Constant grinds in my coffee
No, I would not recommend this to a friend.
Response from Nespresso USABy Jason B., Customer Service, June 9, 2023
Hello, and thank you for your honest review. We see that you have been in touch with our team, and that they were able to assist you. Should you need anything from us in the future, don't hesitate to contact us at 800.562.1465.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Can't live without it!
on June 8, 2023
Posted by: melbud
from New Jersey
[This review was collected as part of a promotion.] My last Nespresso machine unfortunately broke and I thought for awhile, I could do without it. During this time I made drip coffee. My family bought me a new machine as a Mother's Day gift and I can say now it really is like no other! I can not go back to regular drip coffee. This machines is the best!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Premium coffee
on June 10, 2023
Posted by: Don24
from Chicago, IL
[This review was collected as part of a promotion.] I’m glad I pulled the trigger to buy. You can’t compare this to other coffee machines. This is a different level.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great assortment!
on June 10, 2023
Posted by: Haverfordfauxbarista
from Haverford Pa
[This review was collected as part of a promotion.] Perfect “sweeter side” for those that treat coffee as a treat!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
I love my Nespresso!
on June 10, 2023
Posted by: Ally
from Iowa City, IA
[This review was collected as part of a promotion.] I bought this around Christmas for my family and one just a month ago for myself. I love it so much! Such a great product and makes excellent coffee!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Favorite machine so far!
on June 10, 2023
Posted by: Kate
[This review was collected as part of a promotion.] I've had a few Nespresso machines over the years, and this one is my favorite! Some of my other machines have leaked or had features that have not worked quite right. The Vertuo Next feels sturdy but still compact.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Water canister falls off easily
on June 10, 2023
Posted by: Ranger Roxie
from Riverside, CA
[This review was collected as part of a promotion.] This is my 2nd Nespresso coffee maker, both do a great job making my favorite coffee. I had to send my 1st Vertuo Next machine back as it would not connect to the Bluetooth app. It make coffee with no problem, it's just that I was not able to connect to it from my phone. I called customer service and they were very helpful and sent out a replacement machine right away. I haven't had a chance yet to test it out, but all in all it was an inconvenience to have to go through this process. And the water canister that sits on the back of the machine is not secured in any way so it falls off when moved with no water in it.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA