Customer reviews from Nespresso USA
Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Average customer rating
3.9
(3,204 Reviews)
Rating breakdown 3,204 reviews
5 Stars
1,989
4 Stars
347
3 Stars
125
2 Stars
181
1 Star
562
72%of customers recommend this product.
(
1,939 out of
2,711)
Customer Reviews for Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Customer Rating
5
Coffee has changed forever!
on March 30, 2023
Posted by: denisej26
from Houston, TX
[This review was collected as part of a promotion.] My boyfriend gifted me a Nespresso Vertuo Next for Christmas last year and it’s been the best thing ever! Coffee is great now! My own mini coffee shop better than Starbucks! I had to replace my machine once but customer service was so helpful and attentive!!! Especially at 1am in the morning!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love the machine
on April 3, 2023
Posted by: Bucky
from Charlevoix, MI
[This review was collected as part of a promotion.] Nespresso has great customer service. Recommend to everyone
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
2
Get a different one to save your mornings
on April 4, 2023
Posted by: achid
from Chesapeake VA
Worked for about 10 months. Had to get a replacement because it stopped working. Company sent replacement which worked for about a month and is no longer working. Get a different nespresso this one isnt worth the headache every morning and wondering if it is going to work or not.
No, I would not recommend this to a friend.
Response from Nespresso USABy Chloe H., Customer Service , April 8, 2023
We are disappointed to learn that your second Vertuo Next machine has not met your expectations. The Vertuo Next comes with a one-year warranty and a lifetime of troubleshooting support through our toll free number, 800-562-1465. We are available 24 hours a day, 7 days a week. Additionally, you may visit Nespresso.com/help for more information.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Fantastic espresso machine
on April 4, 2023
Posted by: Jon21
from California,CA
[This review was collected as part of a promotion.] I absolutely love my Nespresso it allows me to have delicious coffee at home with ideas coming from other sources or Nespresso themselves it's simple to use and looks amazing and feels like a very well made machine.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Love my new machine ☕️
on April 4, 2023
Posted by: Rach
from Cape Cod
[This review was collected as part of a promotion.] Bought this to replace my first machine that lasted over 10 years! Love how sleek and quiet it is!!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Birthday Gift
on April 4, 2023
Posted by: BlessedMama
from Huntington, IN
Received this as a birthday gift and I absolutely love it!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Enjoying it so far!
on April 5, 2023
Posted by: ALW 730
from St. Paul, MN
[This review was collected as part of a promotion.] Loving my new nespresso machine. I wanted this one for its size. It fits nicely under my cabinets.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best coffee machine ever!
on April 5, 2023
Posted by: Rulas
from Pasadena
[This review was collected as part of a promotion.] Great design, awesome coffee selection, no acidity issues and great price!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA