Customer reviews from Nespresso USA
Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Average customer rating
3.9
(3,204 Reviews)
Rating breakdown 3,204 reviews
5 Stars
1,989
4 Stars
347
3 Stars
125
2 Stars
181
1 Star
562
72%of customers recommend this product.
(
1,939 out of
2,711)
Customer Reviews for Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Customer Rating
4
Great staff
on March 19, 2023
Posted by: Scott
from Parker
[This review was collected as part of a promotion.] Machine ( 2nd one ) was not in calibration. Had to visit store 3x
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Not the best design
on March 19, 2023
Posted by: ed
from Berkshires, Massachusetts
[This review was collected as part of a promotion.] I owned a Vertuo for a number of years before it stopped working with decaf coffee, even after descaling. I recently bought the Vertuo Next with high hopes but discovered that its long narrow footprint made it inconvenient to change the water holder. I gave the machine away and bought the Vertuo. And now I'm happy again. All the machines make great coffee but the layout matters. BTW, I bought the Arrocino frother and did not like that it overflowed.
No, I would not recommend this to a friend.
Response from Nespresso USABy Jason B., Customer Service, March 20, 2023
Thank you for your honest feedback, and we will note this to our product team. Should you need any assistance with your Aeroccino, give us a call at 800.562.1465, and one of our machine experts would be happy to assist you.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Makes great coffee
on March 20, 2023
Posted by: AbigailJaclyn
from Greeley CO
[This review was collected as part of a promotion.] I bought this a little while ago and I have never made better coffee. Love it!!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Amazing coffee
on March 20, 2023
Posted by: Leni007
from New England
[This review was collected as part of a promotion.] I've been buying this coffee for a few years and I've come to love it so much. I will not drink any other coffee. Got my friend hooked on it.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
All around great
on March 21, 2023
Posted by: J dub
Love everything about the machine. Love the coffee’s even more. Just wish it had a larger water capacity.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
LOVE my vertuo next
on March 23, 2023
Posted by: Rachel
from Nashville, TN
I was skeptical to upgrade my Keurig to a Nespresso, but I am SO GLAD that I did. The pods are a bit more expensive, but the quality is WORTH IT! I love that the vertuo next can do 5 cup sizes, all the way from a single espresso to a whole carafe. I use it every day and have had no leaks, no mechanical issues, no complications. I am so happy with this machine
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Life changing
on March 23, 2023
Posted by: G
I bought my machine about a week ago and I am OBSESSED already. I’ve never been much of an at-home coffee drinker but nespresso has definitely changed that. This is by far the best coffee machine I’ve ever owned and some of the best coffee I’ve ever had. This has been the absolute best purchase I’ve made in a long time!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Caffè Perfetto
on March 23, 2023
Posted by: Massi72
from California
[This review was collected as part of a promotion.] Switched to Vertuo from the Nespresso regular, I started to have coffee again, amazing!!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA