Customer reviews from Nespresso USA
Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Average customer rating
3.9
(3,204 Reviews)
Rating breakdown 3,204 reviews
5 Stars
1,989
4 Stars
347
3 Stars
125
2 Stars
181
1 Star
562
72%of customers recommend this product.
(
1,939 out of
2,711)
Customer Reviews for Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Customer Rating
3
Customer service
on March 12, 2023
Posted by: Espresso93
from Atlanta, GA
[This review was collected as part of a promotion.] My first Nespresso machine was gifted to me and stop working months after use I called and they sent a replacement within a couple of days. Other than that I don’t have any complaints or issues with my nespresso.
I would recommend this to a friend!
Response from Nespresso USABy Kendall S, Customer Service , March 15, 2023
Thanks for your review. We certainly understand your frustration and are disappointed to hear our VertuoNext did not meet your expectations, however we are pleased to hear your unit was replaced. Our goal is to offer excellence in our products and services and all machines come with at least 1 - year warranty and a lifetime of troubleshooting assistance. Please call 800.562.1465 should you need future assistance.
Written by a customer while visiting Nespresso USA
Customer Rating
4
Excellent Yumm
on March 13, 2023
Posted by: Menara s FRONT Tester
Makes it very easy to make yummy coffee. Makes it very easy to make yummy coffee. Makes it very easy to make yummy coffee.
Written by a customer while visiting Nespresso USA
Customer Rating
5
LOVE
on March 15, 2023
Posted by: kirstenva782
I was so hesitant to purchase this, and when I finally decided to, I was kicking myself for waiting so long. My favorite coffee maker/espresso maker I have used. The coffee is so rich tasting, and I love experimenting with it!
Written by a customer while visiting influenster.com
Customer Rating
5
The start of my everyday!!!
on March 16, 2023
Posted by: Lambie
from TX
[This review was collected as part of a promotion.] Love my Nespresso. SO easy to use and create all sorts of drinks. My go-to every morning!!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Really nice machine!!
on March 17, 2023
Posted by: Tom317
from Worcester,Ma
I’ve had this machine for a little over two years, not a single issue. Makes great cup of whatever you want. Still keep the manual handy, just to make different cup sizes. But that’s on me, poor memory.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great purchase
on March 17, 2023
Posted by: KNS
from Virginia
[This review was collected as part of a promotion.] I brought this a month ago, and I’m so happy I did. I have fallen back in love with coffee
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Review
on March 18, 2023
Posted by: Llfische
from Los Angeles, CA
[This review was collected as part of a promotion.] It’s a great machine aside from it being hard to close.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Cool design
on March 18, 2023
Posted by: Hadi
[This review was collected as part of a promotion.] I gifted this machine to my brother and he loved it
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA