Customer reviews from Nespresso USA
Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Average customer rating
3.9
(3,204 Reviews)
Rating breakdown 3,204 reviews
5 Stars
1,989
4 Stars
347
3 Stars
125
2 Stars
181
1 Star
562
72%of customers recommend this product.
(
1,939 out of
2,711)
Customer Reviews for Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Customer Rating
2
Grounds in coffee
on March 2, 2023
Posted by: Sk123
from Stanley va
Good coffee, but this machine started having grounds all in my coffee after a few months. I pushed through it till I couldn’t anymore. Did the troubleshooting and it didn’t work. They did send me another machine she type had it for 3 weeks and it did it all over again . They are now replacing it with a different type of machine. Hopefully I don’t have the issue again because I love my nespresso coffee and espresso. Customer service was very nice. Both times I’ve spoke with them.
No, I would not recommend this to a friend.
Response from Nespresso USABy Jason B., Customer Service, March 3, 2023
Hello, and thank you for your review. We are happy to hear that you were able to receive assistance from our team. Should you need anything else in the future, don't hesitate to give us a call at 800.562.1465.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love it.
on March 2, 2023
Posted by: Sheila85
from Arizona
[This review was collected as part of a promotion.] This is the perfect product for my one cup a day fix, if I need more, I simply throw in another pod and have one more cup. Love it.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Powerful !
on March 2, 2023
Posted by: Anonymous
This machine is small but powerful. It makes a great cup of coffee while taking up little counter space - exactly what I was looking for.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Vertuo Next that works like a charm
on March 4, 2023
Posted by: KB
from Brea, CA
[This review was collected as part of a promotion.] Just received my Vertuo Next two weeks ago and all use has been as expected.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Amazing sleek design and features!!
on March 4, 2023
Posted by: Macel
from Los Angeles
[This review was collected as part of a promotion.] I bought my Nespresso 2yrs ago and I've been looking forward to my coffee every morning.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love my new machine!
on March 6, 2023
Posted by: RoseD
from Beaverton, Or
[This review was collected as part of a promotion.] My last machine pooped out after a year of use. I purchased this model because of the great reviews. So far, easy to use & a great cup of coffee! ❤️
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great machine!
on March 7, 2023
Posted by: Nespresso
from Texas
[This review was collected as part of a promotion.] Love this thing. I’ve tried a bunch of pods already and have found some I really liked. They can be expensive but still a lot cheaper than going out every day.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Better Than The Old One
on March 7, 2023
Posted by: Laura
from Carson City
[This review was collected as part of a promotion.] Recently my old Nespresso quit working. I purchased a new one. I absolutely love it!!!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA