Customer reviews from Nespresso USA
Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Average customer rating
3.9
(3,204 Reviews)
Rating breakdown 3,204 reviews
5 Stars
1,989
4 Stars
347
3 Stars
125
2 Stars
181
1 Star
562
72%of customers recommend this product.
(
1,939 out of
2,711)
Customer Reviews for Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Customer Rating
5
Best Gift EVER
on February 26, 2023
Posted by: LisaJ
from Chillicothe, OH
[This review was collected as part of a promotion.] My friend is a serious coffee drinker and had been looking at Nespresso but hadn’t pulled the trigger. My daughter already owns one and LOVES it! So I decided what better gift than a Nespresso for my friend. He loves it!!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Coffee
on February 26, 2023
Posted by: Mo
from Tysons
[This review was collected as part of a promotion.] Happy with the products and customer service. Coming back
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great
on February 26, 2023
Posted by: jkit
from New York, NY
[This review was collected as part of a promotion.] Love my machine. I wish the brown color was a bit more noticeable but I love the gold aspects to it. Makes great coffee and the frothier is more modern than the one I had previously.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Good for the lower price point
on February 26, 2023
Posted by: Marta
from Philadelphia pa
[This review was collected as part of a promotion.] I have a higher end model at home but we wanted one at work and everyone has loved having it!!!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great options!
on February 26, 2023
Posted by: Tara S
from Pittsburgh, PA
[This review was collected as part of a promotion.] We bought this product a couple weeks ago, and we cannot say enough good things about it. The carafe option is great for coffee for two.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
2
Great at first
on February 27, 2023
Posted by: busyb
from Fort Worth, Tx
Works great at first. The only issue I had with it first was that it would not make back to back cups of coffee. You had to wait 10 minutes to make a second because it would error out and you'd waste a pod. Other than that it was amazing. The coffee and espresso both tasted amazing and it made better lattes and cappuccinos than most coffee places.
Fast forward a year or so and things are not so great. It is erroring on almost every pod, even after a cleaning cycle after every pod, several calls to tech support, descaling and wiping down every interior surface short of taking the thing apart. I have wasted several pods and am wondering if I should eat the loss of the remaining pods I have or risk a replacement.
If you can afford to replace every year or so, go ahead and get it. If not, might want to look at a different model than this one.
No, I would not recommend this to a friend.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love the Nespresso
on February 27, 2023
Posted by: Suz16
from Gilbertsville, PA
[This review was collected as part of a promotion.] I have a Nespresso machine and my mother-in-law always comments on the machine and how she loves it everytime she visits our home. So we bought her one for her birthday. She just turned 85 and the machines ease of use is perfect for her - especially to make her espresso.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Vertuo
on February 27, 2023
Posted by: Diane44
from California
[This review was collected as part of a promotion.] We purchased a Vertuo for 2 of our offices. Everyone loves them! Very happy with our purchases. Also, amazingly easy to use.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA