Customer reviews from Nespresso USA
Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Average customer rating
3.9
(3,204 Reviews)
Rating breakdown 3,204 reviews
5 Stars
1,989
4 Stars
347
3 Stars
125
2 Stars
181
1 Star
562
72%of customers recommend this product.
(
1,939 out of
2,711)
Customer Reviews for Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Customer Rating
5
Love it
on January 10, 2023
Posted by: None
from Demorest Georgia
[This review was collected as part of a promotion.] Great coffee. I will never go back to regular coffee agy
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Absolutely amazing cofee
on January 11, 2023
Posted by: ShannonB
from Mobile, AL
[This review was collected as part of a promotion.] OMG I loooooooove my Nespresso Vertuo Next! I never realized I could have quality espresso in the comfort of my house without having barista skills, but this thing is great! It's as simple as a k-cup machine and tastes as great as my local coffee shop! Just pop the pod in, put a clear glass under it, and a few minutes later you'll be sipping on a delicious treat. The Vertuo Next is an absolute must for all coffee lovers!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
Cons: Too Expensive
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
2
sleek, but loud and back luck so far
on January 12, 2023
Posted by: Kurt
from Oakbrook Terrace Illinois
Got this machine last Christmas from in-laws. I have enjoyed the coffee and espressos it produces. However that said I have had issues.
1. it is very loud which is livable but just a little dissapointed
2. the first machine I had just completely stopped working and would not power up. I went through with Support and they could not fix so they replaced with a refurbished machine. (good response and good customer service)
3. would have given more starts but wanted to give the refurbished machine a chance and well here we are 1 Month into the new machine and it is leaking from somewhere and now I will have to call back and go through the whole process again for a third machine. ;(
1. it is very loud which is livable but just a little dissapointed
2. the first machine I had just completely stopped working and would not power up. I went through with Support and they could not fix so they replaced with a refurbished machine. (good response and good customer service)
3. would have given more starts but wanted to give the refurbished machine a chance and well here we are 1 Month into the new machine and it is leaking from somewhere and now I will have to call back and go through the whole process again for a third machine. ;(
No, I would not recommend this to a friend.
Response from Nespresso USABy Christine G., Customer Service, January 17, 2023
Thank you for your review. We share your disappointment that you've experienced issue with your Nespresso machine. We're happy to learn you received a replacement machine. Please call at your earliest convenience if you are experiencing any issue with your new machine. We are available 24 hours a day, seven days a week at 1-800-562-1465. Thank you.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Merry Christmas to me!
on January 14, 2023
Posted by: SidAndBoogie
from Commifornia
[This review was collected as part of a promotion.] Received this as a gift from my boyfriend for Christmas and I couldn’t be happier!!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love My Nespresso
on January 15, 2023
Posted by: LThom17
from St. Paul, MN
[This review was collected as part of a promotion.] I received my Nespresso as a Christmas gift and it has been a game changer for my morning coffee. I love how rich and frothy the coffee comes out. It is better than the coffee shop and has saved me money by being able to brew a delicious cup of coffee and espresso at home!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
A+
on January 16, 2023
Posted by: SunnyD
from California
[This review was collected as part of a promotion.] The Vertuo is beautiful and looks great in my kitchen, it looks very high end. What's cool is the the Nespresso pods are different sizes based on the amount of espresso/coffee you want so the coffee is not getting watered down. It can also brew a whole pitcher of coffee! The pods also look and taste great.
Pros: Easy to Use, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
Cons: Not enough variety of espressos available, Does not have a built-in milk frother
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
So convenient….so good!
on January 16, 2023
Posted by: Jolt45
from CO
[This review was collected as part of a promotion.] Without knowing my wife and I both bought each other Nespresso machines for Christmas after going years with only a coffee press in the house. Wow crazy to think what we were missing. Love it!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Yay espresso!
on January 16, 2023
Posted by: CoffeeSteve
from Long Island, New York
[This review was collected as part of a promotion.] Coffee shop drinks at home! What more can you ask for in a machine.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA