Customer reviews from Nespresso USA
Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Average customer rating
3.9 out of 5
3.9
(3,204 Reviews)
Open Ratings Snapshot
Rating breakdown 3,204 reviews
5 Stars
1,989
4 Stars
347
3 Stars
125
2 Stars
181
1 Star
562
72%of customers recommend this product. 
(
1,939 out of 2,711
)
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Customer Reviews for Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Customer Rating
5 out of 5
5
Loveeeee
on December 8, 2022
Posted by: Gilda
[This review was collected as part of a promotion.] Love it. Best coffee better than any other.
They have the best coffee
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Love my Nespresso
on December 8, 2022
Posted by: KDC
from San Antonio Texas
[This review was collected as part of a promotion.] We are on our 3rd Nespresso machine in 15 years, I won’t even consider buying a different brand, the coffee doesn’t compare. We love all of the coffees!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Easy and satisfying!
on December 8, 2022
Posted by: Finn likes espresso
from Manasquan
[This review was collected as part of a promotion.] So easy to use! Suits everyone’s needs! Different sizes are perfect!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Amazing!
on December 9, 2022
Posted by: Kitty
from Buffalo, NY
[This review was collected as part of a promotion.] Bought this almost a year ago now & I could not be happier. The coffee tastes so good, not watered down at all. Love all the different flavor options as well.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Obsessed
on December 9, 2022
Posted by: CC
from Greensboro, NC
[This review was collected as part of a promotion.] I love my Nespresso so much. I use it at least once a day. Over the holiday, I had to use another coffee maker and really missed the quality of my Nespresso coffee. Will never go back! My friends referred it to me and I have now referred it to friends.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Nespresso never disappoints!
on December 10, 2022
Posted by: JanK
from Indiana
[This review was collected as part of a promotion.] We are long time Nespresso users and it is the best and easiest way to have great coffee at home. Great selection of coffee pods!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
2 out of 5
2
Great Coffee, non-reliable machine.
on December 12, 2022
Posted by: JohnS
from Waco, Tx
I am on my 3rd machine. Great coffee when it works. First machine leaked out the bottom. Second machine would not brew. All other functions worked (descaling, flush...etc.) But, I wasted alot of pods trying to get unit to make coffee. If this Third unit breaks, I will be going to Keurig machine. We have a Keurig machine at work and it brews @ 10 pods everyday....no issues since we bout it 3 years ago. Keurig coffee does not taste as good. But, it brews every time.
No, I would not recommend this to a friend.
Response from Nespresso USABy Kendall SCustomer Service December 15, 2022
Hi, John. We understand your frustration regarding the Vertuo Next and are glad to see that you have spoken to a Machine Expert. If you have any questions or concerns regarding your new Vertuo Next machine, please contact us 24 hours a day 7 days a week at 800-562-1465. Service is also available at Nespresso.com/help for your convenience.
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Perfect little coffee machine
on December 16, 2022
Posted by: marianag300
Have been using the Pixie for years…it’s reliable, compact and hasn’t caused issues (*knock on wood*). Was also recently gifted the Vertuo which stops working occasionally until you wipe it down with scalding water, due to a finicky descaling sensor. Save your time and countertop space…get the Pixie, froth some milk up in the matching frother and go enjoy your coffee.
Written by a customer while visiting influenster.com
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