Customer reviews from Nespresso USA
Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Average customer rating
3.9
(3,215 Reviews)
Rating breakdown 3,215 reviews
5 Stars
1,997
4 Stars
349
3 Stars
126
2 Stars
181
1 Star
562
72%of customers recommend this product.
(
1,939 out of
2,711)
Customer Reviews for Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Customer Rating
5
Love Nespresso!
on May 17, 2023
Posted by: NespressoLover
from Chicago
[This review was collected as part of a promotion.] I bought this a month ago after using my roommates and decided I needed one for when I move out! It’s the only thing that gets me up in the morning, the coffee is so delicious.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love this machine!
on May 17, 2023
Posted by: Greybae
from Salt Lake, UT
[This review was collected as part of a promotion.] I loved this machine so much, I bought one for my moms house to have coffee there as well. Love the variety of coffee flavors and ease of using the machine.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love my Nespresso
on May 17, 2023
Posted by: JB3
from Phila
[This review was collected as part of a promotion.] My third machine and only replaced to upgrade. Actually gifted my old machine to my daughter.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Very Flavorful
on May 17, 2023
Posted by: vjh
from chicago
[This review was collected as part of a promotion.] I like the additional sizes it brews. I often like to have the full caraf size when I am working at home. This is perfect.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Bought another as a gift!
on May 17, 2023
Posted by: nespressonc435
from Raleigh, NC
[This review was collected as part of a promotion.] I was gifted the Vertuo Next in December and just purchased another as a gift. I love this machine and I love the quality coffee it produces. I only rarely buy coffee out anymore. I've tried pods for hot coffees, iced coffees, and espresso and they're all fantastic. It's quick and the app connectivity for maintenance/troubleshooting is great. I really liked that the machine came with a sample pack because it gave me a great idea of what to order myself. I would recommend the Vert Next!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great product, easy to use & amazing coffee.
on May 17, 2023
Posted by: None
from Las Vegas, NV
[This review was collected as part of a promotion.] We bought this as a house warming gift for our son. Our daughter also has the same machine. We are family Nespresso!!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great machine
on May 17, 2023
Posted by: JoJo
from Fort Lauderdale, FL
[This review was collected as part of a promotion.] This is a replacement machine for the previous one that was dropped while being moved. I like the new machine much more as the closing feature is easier and smoother moving and the coffee pods are excellent. Never a fail.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
2
Disappointed
on May 16, 2023
Posted by: E
from Pennsylvania
I bought this machine a few months ago and just had to call for a replacement. The coffee was brewing into the pod disposal chamber. Super disappointed. I’ve wasted so many pods trying to get my machine working and the pods aren’t cheap. I should be receiving my new machine in a few days and I hope we don’t have the same issue. From other reviews I read it seems like this specific machine has a lot of issues. If I ever repurchase it would not be this specific model.
No, I would not recommend this to a friend.
Response from Nespresso USABy Jason B., Customer Service, May 17, 2023
We appreciate your honest feedback, and we are happy to hear that our team is sending you a replacement machine. Should you ever need assistance in the future, don't hesitate to give us a call at 800.562.1465.
Written by a customer while visiting Nespresso USA