Customer reviews from Nespresso USA
Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Average customer rating
3.9
(3,204 Reviews)
Rating breakdown 3,204 reviews
5 Stars
1,989
4 Stars
347
3 Stars
125
2 Stars
181
1 Star
562
72%of customers recommend this product.
(
1,939 out of
2,711)
Customer Reviews for Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Customer Rating
5
Love my Nespresso Vertuo!
on October 21, 2022
Posted by: Bosslady
from Bluffton Indiana
[This review was collected as part of a promotion.] I have been eye balling the Nespresso Vertuo for some time. I finally got one!! My whole family is happy I did! Feels like Christmas every morning! Makes such a rich delicious brew! So easy to work. Looks great sitting on my counter. Don't take up a bunch of space. A good conversation starter as well! People come over and when they see it they start asking questions so of course I have to brew them a cup to show them how fast, easy, convenient and delicious it is!! A family must have!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love love
on October 21, 2022
Posted by: Fidel
from Texas
[This review was collected as part of a promotion.] I got this about a month or so due to wanting to have more coffee at home and wanted something that made it very easy to use. I was catching myself going to a coffeeshop 4-7 times a week...it adds up plus so much more convenient to make this at home. I found the Verturo next and love it. ITS SO EASY TO USE. you put in a pod of your liking (multiple sizes available).
Pros: Convenient, Easy to Use, High Quality Machine, Appealing Design
Written by a customer while visiting Nespresso USA
Customer Rating
3
Great concept, but poor execution.
on October 21, 2022
Posted by: Lana
[This review was collected as part of a promotion.] This machine looks really nice, very compact and doesn't take up a lot of space on my counter. I really love being able to make a variety of types of coffee in a good variety of sizes. It's very easy to operate. One button to get you everywhere you need. Another great feature is that it automatically ejects the used capsules into the disposal can so you won’t have to replace hot pods by hand and makes recycling your pods so much more convenient. You can also adjust the drip tray up if you're using a smaller cup. It makes good strong (not bitter) coffee with a thick layer of crema on top, however it lacks the precision to heat up shots or pour a correct amount. Sometimes it makes less coffee than the pods call for so I have to re-run the pod to get the right amount. The water temperature is also too low for my liking. All in all this machine has a great concept but needs improvement.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
Cons: Does not make enough coffee in a cup, Does not make coffee hot enough
No, I would not recommend this to a friend.
Response from Nespresso USABy Beth P., Customer Service , October 22, 2022
Thanks so much for reviewing your Vertuo Next! If you would like us to troubleshoot any of the issues you are experiencing with your machine please don't hesitate to reach out to us. Our machine experts are available at 1-800-562-1465.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Yummy
on October 21, 2022
Posted by: Jennie8555
from Linden, NJ
[This review was collected as part of a promotion.] I've had other coffee makers that did the job, but this nespresso coffee maker I feel makes my coffee a bit bolder, I recieved a few samples with the machine, and I am sold. The machine itself is very sleek.
Pros: Has Delicious Crema, Makes Delicious Espressos, Does not take up too much room on my countertop, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Good Coffee
on October 21, 2022
Posted by: Zmoney
from Chicago IL
[This review was collected as part of a promotion.] I’ll be honest , I’m a coffee purist. So machines like these don’t really intrigue me all too much , I have tried others so I was hesitant at first about this. Now first … the design and packaging of this is absolutely gorgeous.. so sleek and gorgeous looks great in my office . Now as far as the actually cup of Joe… I won’t say underwhelmed, but it was a little better than what I expected. Would I switch to this from making coffee in a French press m? I don’t think so. But at the office it makes a good cup of coffee (better than or close to the chain stores) if you’re a new coffee drink or not an avid one I would say definitely give it a try. If you are a purist maybe give it a try … only if you’re curious.
Pros: Convenient, Easy to Use, Does not take up too much room on my countertop, Appealing Design
Cons: Does not have a built-in milk frother
No, I would not recommend this to a friend.
Written by a customer while visiting Nespresso USA
Customer Rating
4
Love this!!
on October 21, 2022
Posted by: Jinus97
[This review was collected as part of a promotion.] Love this product! I have been eyeing a nespresso machine but couldn’t decide which version of the product to get. I finally settled on this one and have been super happy with it! It also saves a lot of room with the slimmer design.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great Product!!!
on October 21, 2022
Posted by: RyanP
from Palm Coast
[This review was collected as part of a promotion.] I love this expresso machine it makes my mornings so much easier. This machine makes expresso shots so quick and it’s very easy to use. There is a vary wide variety of flavors to choose from an there very reasonably priced. Great Product
Pros: High Quality Machine, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love it
on October 22, 2022
Posted by: Babygrl13
from Cincinnati oh
[This review was collected as part of a promotion.] I love this Nespresso machine. It doesn't take much space. Its easy to use. Very quick takes about a minute to make the beverage of choice. Which is fast compared to the other machine I used. The capsules are small and come in various flavor options so you can switch up each day. This machine also has different size options on cups as well. Very nice. This machine has actually saved me money. Compared to going to a coffee shop. Well worth it.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Makes Delicious Espressos, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.)
Cons: Water tank is too small
Written by a customer while visiting Nespresso USA