Customer reviews from Nespresso USA
Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Average customer rating
3.9
(3,204 Reviews)
Rating breakdown 3,204 reviews
5 Stars
1,989
4 Stars
347
3 Stars
125
2 Stars
181
1 Star
562
72%of customers recommend this product.
(
1,939 out of
2,711)
Customer Reviews for Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Customer Rating
5
Never going back to Keurig
on October 14, 2022
Posted by: Ian a
from Charleston SC
[This review was collected as part of a promotion.] I got this Nespresso Vertuo Next on a whim because I wasn’t super happy with my old one cup coffee maker. I will never go back! This machine is so sleek, easy to use, and makes a perfect cup every time!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
A new smart coffee machine!
on October 14, 2022
Posted by: Bonbon88
from Seattle
[This review was collected as part of a promotion.] I already had the nespresso plus machine so in some part of my review would be comparing it with this previous model, if you haven’t tried nespresso machine before then now you can enjoy the most delicious, the easiest and the most convenient cup of coffee you could possibly get at home with only a touch of button. The installation is simple and the instructions are straightforward too easy to follow and operates with the touch of a single button. The machine it self is slim and sleek it would fit perfectly in any small space over the counter, it has very beautiful luxurious design, majestic black color with rose gold edges absolutely gorgeous i only wish it was print resistant too. The pods reservoir is on the side very easy to open and reach for used pods which are recyclable too, the water tank on the other hand is located on the back of the machine and has a good capacity pretty larger than my previous so less frequent water tank filling. The best part about this model is being a smart machine you can connect to your smartphone through blue tooth for better experience like getting notified with any troubleshooting and get help regarding cleaning/descaling the machine I really love this new feature about this model absolutely brilliant. You only need to select your pod in term of coffee strength/roasting how large your cup of coffee your making, insert your pod and push the button and enjoy! It doesn’t come with a milk frother so you need to get one if you love cappuccino/ latte like me. Now the things i didn’t much like about this model is that i find the way the machine open/close to insert the pods by pushing a lever need some effort make it less convenient in comparison with only pushing a button in the previous model I owned, the trey that hold the cup is really beautiful and kinda heavy chrome and can be adjusted for several levels however in my opinion it is not very sturdy it seems to get detach from its place way too easily than should be, with the slightest forward pull it will fall, makes me worried for little kids accidentally take it out/ fall on their feet it is pretty heavy metalic piece I would not recommend you leting a little kid near it for that reason. One thing as well I found this model to be a bit louder but it is not a deal breaker! Overall it is a magnificent home coffee machine with the most delicious coffee ever, the machine is smart convenient and absolutely easy to use and clean. I definitely recommend it.
Pros: Wide assortment of capsules to choose from, Easy to Use, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
Cons: Too Noisy, Does not have a built-in milk frother
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Great addition to any kitchen
on October 14, 2022
Posted by: KaylaH
from Clearwater FL
[This review was collected as part of a promotion.] This nespresso machine looks so good in my kitchen. I love the gold accents, it really gives it a more expensive look. It was easy to assemble out of the box. The instructions lacked a bit. As simple as the machine is to use, I would sometimes have questions and the instructions didn’t offer any kind of answers. But like I said, really easy to understand and use. I did dock a star because the lock/unlock handle can be a little hard to maneuver. Poor design choice for that in my opinion. I loved that it came with a nice glass mug and an assortment of pods. I have yet to come across one that I don’t like. Highly recommend this nespresso machine! I love it so much!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Makes Delicious Espressos, High Quality Machine, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Amazing!
on October 14, 2022
Posted by: Sugar1802
[This review was collected as part of a promotion.] This coffee maker is seriously amazing! I love that it doesn't take up a lot of counter space, which is a huge plus for me. It's well made and looks nice, yet simple. I really like how you just put in the capsule and make coffee. There are so many varieties to choose from that I definitely need to stock up on! I love this coffee maker but if I had to say there was one issue with it, it would be it's a little noisy but I still highly recommend it!
Pros: Wide assortment of capsules to choose from, Easy to Use, Does not take up too much room on my countertop, Appealing Design
Cons: Too Noisy
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love this machine
on October 14, 2022
Posted by: Hbhimani786
from Glenview, IL
[This review was collected as part of a promotion.] Love this vertuo machine as it makes the best warm drinks for my early morning work commutes. So easy, so good, so convenient, so affordable! The absolute best! I don’t have to make anymore pit stops for coffee.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Beautiful Machine and great coffee
on October 15, 2022
Posted by: AnjelBee
from Irvine, CA
[This review was collected as part of a promotion.] The Nespresso Vertuo Next is beautiful in my kitchen and makes delicious coffee every time. I love that it brews so many different options in coffee sizes and even espresso! It is easy to use, fill the water and pick out one of the delicious coffee pod options. I’m able to create all of my favorite coffee house beverages in the comfort of my own home.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
great coffee machine
on October 15, 2022
Posted by: murlysha
from TX
[This review was collected as part of a promotion.] Nespresso - Vertuo Next is definitely a premium line. The design is simple and beautiful with those golden features. The machine is compact and doesn't take a lot of space and the coffee has a nice aroma and very strong taste. I am impressed with Nespresso 's quality. Great coffee machine!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Comes with a milk frother, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Works great!
on October 15, 2022
Posted by: Sara502
from Louisville, KY
[This review was collected as part of a promotion.] I love the rose gold Nespresso Verturo Next Premium. The slick and slim design fits perfectly in my kitchen and takes up hardly any counter space. Setup was really easy and quick. Instructions were very clear and easy to understand. I love the glass mug that it came with and the nespresso pods to try. This makes a beautiful smooth cup of coffee or espresso every single time.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA