Customer reviews from Nespresso USA
Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Average customer rating
3.9
(3,204 Reviews)
Rating breakdown 3,204 reviews
5 Stars
1,989
4 Stars
347
3 Stars
125
2 Stars
181
1 Star
562
72%of customers recommend this product.
(
1,939 out of
2,711)
Customer Reviews for Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Customer Rating
4
Works great
on October 14, 2022
Posted by: Real American
from Ky
[This review was collected as part of a promotion.] I got this as I like espresso more than coffee but this has the ability to make both. The machine does take a few minutes to setup but once it’s setup it’s easy to use. The pod flips back into a waste bin that is built into the machine when you open the lid. The biggest drawback to this is I can only find pods for it online. Overall it’s a nice machine that works as should it really depends on what you want out of one.
Pros: Convenient, Easy to Use, Makes Delicious Espressos, High Quality Machine, Wide variety of capsule brands to choose from
Cons: Other
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
A life changing experience !!
on October 14, 2022
Posted by: SheShegirl27
from Orange Park Florida
[This review was collected as part of a promotion.] This espresso machine takes a bold new directions with a sustainable body design and Bluetooth®/Wi-Fi connectivity. Just pop in a capsule and push the button – the machine automatically reads the barcode on the capsule to set the ideal brew timing, temperature and volume. Ultra-quiet Centrifusion™ technology spins the capsule at 7,000 rotations per minute, making espresso or coffee with an exceptionally rich, generous crema on top. I enjoy using this very cool espresso machine. Sleek new design features compact footprint. It can Brews six cup sizes espresso, double espresso, gran lungo, mug, alto and carafe. Advanced, ultra-quiet Centrifusion technology relies on centrifugal force to gently and precisely brew coffee and espresso topped with natural amber crema for deep, complex flavor and rich aroma. This is a must have to have at your home.
Pros: Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
Cons: Not enough variety of espressos available, Does not have a built-in milk frother
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Exceeded all my expectations! Great little machine
on October 14, 2022
Posted by: Trix14
from Houston, TX
[This review was collected as part of a promotion.] Wow so I love this Nespresso coffee maker. I was hesitant at first because pod coffee has not impressed me in the past. It always come out watery and bland. Not with the Vertuo Next! You would never know it was from a pod. The coffee is strong and the flavors really come through. I love that it does everything from espresso to a regular cup of coffee. Super easy to adjust the platform. It even came with a nice glass mug so you can admire the crema layer.
This thing is solid! It doesn't feel cheap or plastic. It's got a sleek look to it that blends in nicely to my kitchen but adds a bit of flair to my coffee corner. The design is modern without looking silly.
Very easy to use, I love that the pods just slide into the pod holder so you can just pull the box out when full to dispose of them. They even have a recycling program! I can't wait to try out all the different varieties, Nespresso offers a wide range of roasts and flavors. Overall I am super happy and am so excited to improve my coffee game.
Pros: Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, High Quality Machine, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
Cons: Bulky
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Nespresso
on October 14, 2022
Posted by: Blackhoney27
from Tallahassee Fl
[This review was collected as part of a promotion.] This is my favorite Nespresso machine I just love it. I use this Vertuo Next every morning to make me a cup of coffee and love the way it comes out. I just love the design of the Nespresso just a very nice machine.
Pros: Convenient, Easy to Use, Has Delicious Crema, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from
Cons: Does not make enough coffee in a cup
I would recommend this to a friend!
Response from Nespresso USABy Jason B., Customer Service, October 15, 2022
Thank you for your review, and we are happy to hear that you have been enjoying your machine!
Written by a customer while visiting Nespresso USA
Customer Rating
5
My favorite coffee maker
on October 14, 2022
Posted by: Beautycole
from Ohio
[This review was collected as part of a promotion.] This Nespresso - Vertuo Next Premium is truly my favorite coffee, espresso maker. The rose cold accent color is beautiful.. Out of the box it’s fairly easy to put together. It’s slim so it doesn’t take up a ton of room. I used the pods the first time and now I’m hooked. This thing makes the best cup of coffee I’ve ever tasted. The best part is it can make just about anything…
Pros: Convenient, Wide assortment of capsules to choose from, Other, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Amazing Technology!
on October 14, 2022
Posted by: Jenefur209
from Tucson, AZ
[This review was collected as part of a promotion.] I received The Nespresso - Vertuo Next for review. Initially I had problems getting it to work at all so I looked up any YouTube videos that I could find. I was immediately impressed when I was able find a video that explained how the Vertuo Next worked. The video was amazing it thoroughly showed and explained how the blinking lights were used to complete multiple commands. After becoming familiar with everything I love this product. I don't used it as an everyday coffee machine, instead it is my special espresso treat.
Pros: Convenient, Makes Delicious Espressos, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love this machine
on October 14, 2022
Posted by: Bonnielou56
from Bryant Indiana
[This review was collected as part of a promotion.] I have this Vertuo Next coffee maker and really like using it. I don't use it every day..
.but on the week end it makes mornings special. It is easy to use an d I like making different flavors. I really like using it.
.but on the week end it makes mornings special. It is easy to use an d I like making different flavors. I really like using it.
Pros: Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.)
Cons: Does not make enough coffee in a cup, Water tank is too small
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great Machine!
on October 14, 2022
Posted by: SeramaMama13
from Mi
[This review was collected as part of a promotion.] Pros: easy to use, works well, heats up fast, makes great coffee, multiple coffee types, looks nice
Cons: none
The Nespresso Vertuo Next is really nice! This coffee maker is very easy to use and it works well! Setting up this machine was a bit confusing at first. The instructions aren’t overly detailed. The first thing you do is unpack the box, learn the features on where everything is, and then connect it to the Nespresso app. The app is super helpful and easy to connect to. I had zero issues pairing my machine. Then you need to wash the water tank, replace it in the machine, and fill it up to run the initial cleaning. I continued to follow the steps written in the manual and it wasn’t working. I navigated my way to the help section of the app and the video instructions for getting started solved all of my problems and it was super easy after I found the video series. Once clean, the machine is ready to be used. At this point, you choose your pod, insert it in the machine, lock it, place a cup on the cup holder and press the brew button. The machine handles the rest.
This machine makes multiple types of coffee effortless. I didn’t realize I was using espresso pods for the first several brews. I thought that my machine was just making a very small amount of coffee every time, but it was just that I was using espresso pods. But this machine heats up fast, it produces amazing coffee drinks, and it is super easy to use.
This machine makes multiple types of coffee effortless. I didn’t realize I was using espresso pods for the first several brews. I thought that my machine was just making a very small amount of coffee every time, but it was just that I was using espresso pods. But this machine heats up fast, it produces amazing coffee drinks, and it is super easy to use.
The cleaning and maintenance of this machine is super straightforward. I really love the profile of this coffee maker. It’s not overly large and it’s skinny. Plus, I love the color combo of the rose gold with the black machine.
All in all, this is a really nice coffee machine! It’s very easy to use, it looks nice, and it works well! I would absolutely recommend it!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA