Customer reviews from Nespresso USA
Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Average customer rating
3.9
(3,219 Reviews)
Rating breakdown 3,219 reviews
5 Stars
2,001
4 Stars
349
3 Stars
126
2 Stars
181
1 Star
562
72%of customers recommend this product.
(
1,939 out of
2,711)
Customer Reviews for Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Customer Rating
5
I adore my Nespresso!
on February 1, 2022
Posted by: Anonymous
I adore my Nespresso! Any issues I have had have been minor and easy to solve on my own! I am spoiled and only like my Nespresso coffee now! It’s like my own Starbucks but better at home!
Written by a customer while visiting influenster.com
Customer Rating
5
I never want another
on February 1, 2022
Posted by: brigetmaureen
I never want another brand of coffee ever again. It is rich, flavorful, smooth, creamy, and always the perfect temperature. When we were away on vacation I found myself missing this machine!! Highly recommend.
Written by a customer while visiting influenster.com
Customer Rating
4
I had the opportunity
on January 31, 2022
Posted by: ashleysk
[This review was collected as part of a promotion.] I had the opportunity to review the Nespresso Vertuo Next. I was excited to see that you can now enjoy a carafe of pour over coffee.
The machine is sleek and fits nicely at my coffee bar.
The machine is sleek and fits nicely at my coffee bar.
The carafe coffee pod was intense with flavor and rich in aroma. I first tried black and it was almost a little too woodsy and strong. I lighted it with a shot of Chocolate Creamer. It really complemented it well.
Compared to my other coffee machine- I thought this was more of an intense flavor appeal.
I loved the sleek design, but also that Nespresso has a commitment to Sustainability and recycling. No there is not a recycling drop off point close to me the opportunity to purchase recycling bags and that participate in the program that way is absolutely amazing.
The design of Nespresso maker is sleek and modern. However to use to make coffee is definitely a little overwhelming. In order to first get to know it and how to produce a full cup of coffee versus a small espresso size. I had to watch a couple videos for assistance but I feel I have mastered it. And now can produce a craft of coffee as well.
Compared to my other coffee machine- I thought this was more of an intense flavor appeal.
I loved the sleek design, but also that Nespresso has a commitment to Sustainability and recycling. No there is not a recycling drop off point close to me the opportunity to purchase recycling bags and that participate in the program that way is absolutely amazing.
The design of Nespresso maker is sleek and modern. However to use to make coffee is definitely a little overwhelming. In order to first get to know it and how to produce a full cup of coffee versus a small espresso size. I had to watch a couple videos for assistance but I feel I have mastered it. And now can produce a craft of coffee as well.
Written by a customer while visiting Nespresso USA
Customer Rating
5
I was SO excited
on January 31, 2022
Posted by: gracesece3_9245
[This review was collected as part of a promotion.] I was SO excited to try this machine out and it has been AMAZING. It was sent to me just after I had our third baby and has been a life saver! The coffee is consistently really good and is so much better than my keurig. Even my dad who is a huge espresso fan said this machine does a fantastic job. I would absolutely recommend to anyone in the market for a new machine. Oh and did I mention it heats up in under a minute? Seriously the best.
Written by a customer while visiting Nespresso USA
Customer Rating
5
If you've never had
on January 31, 2022
Posted by: TannuJ
[This review was collected as part of a promotion.] If you've never had coffee from a Nespresso Vertuo machine, you owe it to yourself to try it out. It is a whole level beyond Keurig-type brewing.
Most coffee makers use some variation of pouring hot water over coffee grounds, from standard drip machines to the convenience of Keurig machines. The first generation Nespresso machine used the traditional Espresso technique of pressurized water forced through the coffee grounds
Written by a customer while visiting Nespresso USA
Customer Rating
5
I love this machine!
on January 31, 2022
Posted by: corinneh14
I love this machine! It is expensive, but I have saved so much money in the long run not going to coffee shops to get my daily latte.
Written by a customer while visiting influenster.com
Customer Rating
1
Get a different machine
on January 30, 2022
Posted by: Liz27
I have the VertuoPlus machine, and I have been SO pleased with it. I bought my mom the Vertuo Next machine, and within a month, it quit working. Do not buy this machine. Get a different one.
No, I would not recommend this to a friend.
Response from Nespresso USABy Chloe H., Customer Service , February 1, 2022
Thank you for your review, Elizabeth. We certainly want your Nespresso experience to be special and exactly to your satisfaction. The Vertuo Next comes with a one-year warranty and a lifetime of troubleshooting support through Nespresso. Please visit Nespresso.com/help for comprehensive maintenance and troubleshooting guides, or you can speak with a machine expert through our toll-free phone number, 800-562-1465 where we are available 24 hours a day, 7 days a week.
Written by a customer while visiting Nespresso USA
Customer Rating
5
I love my Nespresso
on January 30, 2022
Posted by: rachelr292
I love my Nespresso machine! I bought it for myself as a graduation gift for myself, and it’s the gift that keeps on giving. Now I can make my own lattes and cappuccinos at home and enjoy being my own barista!Nespresso Vertuo Next Coffee And Espresso Machine
Written by a customer while visiting influenster.com