Customer reviews from Nespresso USA
Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Average customer rating
3.9
(3,204 Reviews)
Rating breakdown 3,204 reviews
5 Stars
1,989
4 Stars
347
3 Stars
125
2 Stars
181
1 Star
562
72%of customers recommend this product.
(
1,939 out of
2,711)
Customer Reviews for Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Customer Rating
5
I love it
on October 13, 2022
Posted by: Lo93
from Charleston,wv
[This review was collected as part of a promotion.] Great espresso maker. Makes the perfect cup each and every time. Easy to use, has a compartment on the side to catch old pods that I thought was cool. Only thing is it’s kinda bulky and takes up a bit of space on the counter. It’s very nice looking
Pros: Easy to Use, Makes Delicious Espressos, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
Cons: Not enough variety of coffee available, Not enough variety of espressos available, Bulky
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Will never buy another coffee machine!
on October 13, 2022
Posted by: Atlanta11
from Atlanta, ga
[This review was collected as part of a promotion.] This is my first Nespresso machine and I love it more than any other coffee machine I've ever had! Its slender, easy to use, and it makes coffee exactly the way I love it! I recommend this machine for all the serious coffee drinkers who like their coffee made perfectly.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Better than coffee shop!
on October 14, 2022
Posted by: momof3hree
from Los Angeles, CA
[This review was collected as part of a promotion.] This is my third Nespresso machine and my favorite thus far! I found it was a much better fit for my countertop, less noisy, and seemed to brew espresso in a way that really allowed each flavor selection to taste noticeably different. I find the reservoir is great for about 5-6 cycles and the empty pod container is fits about two weeks worth of my daily use. Every time I have someone try Nespresso at my home for the first time, they are SOLD! It truly is the best cup of coffee or espresso you can make at home with very little fuss and cleanup. I will never go back to a standard drip or expensive bulky machines. The Vertuo Next is so smart too with blue tooth connectivity capabilities that allows you to troubleshoot any issues. I have not had to go through a cleaning cycle yet, but the app/bluetooth option is great to assist with getting it started. I love how the machine automatically selects the brew length and water amount based on the size of the pod. No more guessing or forgetting to hit the right button. Every coffee drinker needs this machine and the quality of the pods can't be beat!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Really neat
on October 14, 2022
Posted by: Jher
[This review was collected as part of a promotion.] The vertuo next by Nespresso is really nice looking and sleek, it takes up minimal space and is very easy to use. I like that the pods have barcodes on them for ease of use, just pop it in and it knows what to do. I also like that it dispenses the used pop into its own compartment. I like the variety of options in the pods but it would be nice to have the option to use other coffee grounds as well.
Pros: Convenient, Easy to Use, Makes Delicious Espressos, Does not take up too much room on my countertop, Appealing Design
Written by a customer while visiting Nespresso USA
Customer Rating
5
Awesome
on October 14, 2022
Posted by: Durvino
from Fayetteville, AR
[This review was collected as part of a promotion.] I am so thankful and excited for this gift! I have experienced Nespresso drinks at other friend’s/family’s homes and loved them. However, this Nespresso is so flexible as it prepares coffee drinks from espresso to carafe size. Very pleased.
Pros: Convenient, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, Does not take up too much room on my countertop, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
We liked it!
on October 14, 2022
Posted by: Mara87
from Hazard, KY
[This review was collected as part of a promotion.] We were super excited to get this! It is amazing and the coffee is the bomb! The only thing that we were kind of disappointed with is that the coffee pods are a little expensive so it would have to be a special occasion when we will be able to buy the coffee pods. Maybe if they could make a refillable filter one to put your own coffee in that would be amazing! Other than that we were very happy with it!
Pros: Easy to Use, Has Delicious Crema, High Quality Machine, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
Cons: Too Expensive
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Beautiful morning
on October 14, 2022
Posted by: Caye
from Fort Collins CO
[This review was collected as part of a promotion.] I got my new Nespresso Vertuo Next Premium about a week ago and finally got it set up after being too busy. Let me tell you this is a gorgeous machine. I got the black and rose gold and it is just lovely. It's super easy to figure out too. Read the manual even though it's a fairly self explanatory machine. Quick clean to set it up. Brewed my first espresso pod. Absolutely perfect. Hot, foamy, and smooth. 10/10 recommend.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Amazing Coffee
on October 14, 2022
Posted by: Margarete0067
from Austin, TX
[This review was collected as part of a promotion.] The Nespresso Vertuo Next makes some seriously amazing coffee! I live in a rural area and mostly work from home so having this machine enables me to get top notch brewed coffee any day I want! I show some size comparisons to a traditional coffee pot. This nespresso takes up less space than a traditional maker and can be slid back up against the wall and still have enough space to open under the upper cabinets. There weren’t many instructions included so I’d recommend the Nespresso YouTube channel for some great QuickStart videos. It is a bit louder than I am used to. There is an app and wifi connectivity but it doesn’t allow you to schedule a brew and I don’t see a big benefit to the app. You can order more coffee through the app and they are a bit pricey so this is my special occasion and guest coffee. The vertuo pods are newer design so there aren’t yet as many options for other branded coffee, but they seem to slowly be appearing out there! I also got a stainless steel reusable pod off that fast shipping site and it works in the machine but needs fine ground coffee to get close to the Nespresso brand level of taste from the brew. I also discovered there is a top off feature-within 45sec of finishing, press the brew button again to top off the cup. You can also unlock and lock again (without lifting the lid) and get a second, not as strong, but fills more of my cup, brew out of the same pod. I’m used to being able to select my size brew but this one chooses automatically for you based on the barcode on the pod. The lock/unlock workaround works just as well though. Love this high quality Nespresso machine!
Pros: Convenient, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, Does not take up too much room on my countertop, Appealing Design
Cons: Not enough variety of coffee available, Too Expensive
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA