Customer reviews from Nespresso USA
Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Average customer rating
3.9
(3,204 Reviews)
Rating breakdown 3,204 reviews
5 Stars
1,989
4 Stars
347
3 Stars
125
2 Stars
181
1 Star
562
72%of customers recommend this product.
(
1,939 out of
2,711)
Customer Reviews for Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Customer Rating
4
Great if taken care of
on October 13, 2022
Posted by: Monster11
[This review was collected as part of a promotion.] I like how this machine doesn't take up a lot of counter space. It's slim and unobtrusive unlike some of the other coffee machines. Very sleek looking and elegant. It's easy to keep clean as well, just pour some water into the back and but another cup to catch the water and run it after making a pod. It'll flush out the machine.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great features
on October 13, 2022
Posted by: Dolphin42
from Columbus Ohio
[This review was collected as part of a promotion.] This is so convenient and easy to use, doesn’t take up alot of counter top space. The espresso is delicious, quick and easy to make. Would definitely recommend to others. Would make a great gift for a coffee lover.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop
Cons: Not enough variety of coffee available, Too Expensive
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Perfect in small office
on October 13, 2022
Posted by: retothebecca
from Austin, TX
[This review was collected as part of a promotion.] I got this for a handful of coworkers and me, as our old drip coffee maker sucked. The Vertuo is compact so it doesn't take up a ton of counterspace, but it packs a stout punch coffee-wise. It pulls near-perfect shots for an automated machine. It's easy to keep clean, and popping in a capsule is way simpler than trying to manually pull a shot. It makes cappuccinos, lattes, and americanos on the daily. Great way to keep you (and your work neighbors) happily caffeinated!
Pros: Convenient, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Nespresso Vertuo Next Premium
on October 13, 2022
Posted by: Jhof84
from Middletown, OH
[This review was collected as part of a promotion.] Dreaming of my next Vertuo Next premium cup of coffee. Nespresso Vertuo Next Rose Gold does such a great job brewing quickly without inconvenience. Countertop friendly, and looking fantastic while being the thinnest brewer I've seen. Only one button needed, automatically knows which pod size is inserted. Besides making sure you have water and locked the top as far left as it goes; this machine is a flawless addition to the kitchen.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
Cons: Other
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Best coffee ever
on October 13, 2022
Posted by: Slabnoreo
from Bend, OR
I really love the coffee, but it’s not even been 2 years and the coffee maker is dead. It’s not a cheap machine to replace and the coffee is pretty speedy also. Not sure I’ll get another one if the life of machine is less than 2 years
No, I would not recommend this to a friend.
Response from Nespresso USABy Leslie G., Customer Service, October 14, 2022
Thank you for your review. We certainly want your Nespresso experience to be special and exactly to your satisfaction. The Vertuo Next comes with a one-year warranty and a lifetime of troubleshooting support through Nespresso. Should you require any assistance with your machine, please feel free to visit Nespresso.com/help for comprehensive maintenance and troubleshooting guides or speak with a Coffee Specialist through our live chat feature. You may also call our toll-free phone number, 800-562-1465 where we are available 24 hours a day, 7 days a week. Thank you.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Dream Expresso maker
on October 13, 2022
Posted by: Murphy12
from Florida
[This review was collected as part of a promotion.] I have always loved the Vertuo next line but this upgrade is absolutely amazing. I love the chrome design of this model and that it makes a perfect hot Expresso. I like my Expresso hot and with a good froth. This machine does both. The crema is so thick and decadent, it tastes great and so do the Nespresso pods. You will love this machine.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Excellent machine
on October 13, 2022
Posted by: Paul1234
from Oklahoma
[This review was collected as part of a promotion.] This is an amazing option for espresso lovers out there everywhere. My wife loves this thing. It's easy to use and comes with a lot of options. The flavor options available are so great. A nice change of pace from the other guys out there. We also love how stylish it is with the black and rose gold. We love to leave it out on the counter as a decoration when it's not in use. Other coffee pots you have to hide in the pantry when you aren't using it and that just gets old.
Pros: Convenient, Wide assortment of capsules to choose from, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Beautiful machine
on October 13, 2022
Posted by: Dezzz
from CA
[This review was collected as part of a promotion.] I’m a nespresso owner; have been for over 7 years now. I originally owned the nespresso vertuo by breville. It’s on the larger side so I was very excited to receive this vertuo next. It’s much smaller in size and fits on my countertop perfectly. The color is a beautiful Matte black with rose gold features. It really is beautiful to look at. If you’ve never owned a nespresso machine you may have a hard time trying to figure out how it works. Plug it in, put a pod on and close it. Hit the button on the top and voila, you’re done. It will automatically set the size of the coffee depending on which pod you use. Don’t be alarmed at how loud it is when making it, that is normal. Overall I can’t complain, I’ve had no problems with it and I enjoy the nespresso coffee/shots and look forward to my coffee breaks.
Pros: Convenient, Wide assortment of capsules to choose from, Has Delicious Crema, Makes Delicious Espressos, Does not take up too much room on my countertop
Cons: Does not make enough coffee in a cup, Does not make coffee hot enough
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA