Customer reviews from Nespresso USA
Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Average customer rating
3.9
(3,204 Reviews)
Rating breakdown 3,204 reviews
5 Stars
1,989
4 Stars
347
3 Stars
125
2 Stars
181
1 Star
562
72%of customers recommend this product.
(
1,939 out of
2,711)
Customer Reviews for Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Customer Rating
4
It's interesting
on October 13, 2022
Posted by: Babygirl
from NC
[This review was collected as part of a promotion.] The coffee is amazing. The machine itself is confusing. It definitely makes the coffee awesome to be able to drink as soon as it comes out because it isn't boiling hot. However learning how to make it work is awful.
Pros: Wide assortment of capsules to choose from, Makes Delicious Espressos, Does not take up too much room on my countertop, Appealing Design
Cons: Water tank is too small, Other
I would recommend this to a friend!
Response from Nespresso USABy Savoeurn D., Customer Service, October 14, 2022
Thank you for your review. We certainly want your Nespresso experience to be special and exactly to your satisfaction. The Vertuo Next comes with a one-year warranty and a lifetime of troubleshooting support through Nespresso. Should you require any assistance with your machine, please feel free to visit Nespresso.com/help for comprehensive maintenance and troubleshooting guides or speak with a Coffee Specialist through our live chat feature. You may also call our toll-free phone number, 800-562-1465 where we are available 24 hours a day, 7 days a week. Thank you.
Written by a customer while visiting Nespresso USA
Customer Rating
5
LOVE IT!
on October 13, 2022
Posted by: JennA3
from Dublin, GA
[This review was collected as part of a promotion.] Vertuo Next by Nespresso may be my new favorite kitchen appliance! First of all, the slim design was a VERY welcomed idea! I also enjoy that you can make three different sizes for your espresso/coffee needs! It came with a selection of capsules to use, and explains what each one is for. That was a fantastic idea, for someone new to this product/machine. This is a great product and I highly recommend it!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
So convenient
on October 13, 2022
Posted by: Rachellwyn
from Wa
[This review was collected as part of a promotion.] This machine is incredibly convenient, extremely easy to figure out and the drinks are perfectly brewed . I really love visually the color of this machine, the little doses of rose cold hardware is beautiful. Delicious delicious hot espresso. Highly recommend
Pros: Convenient, Easy to Use, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Good coffee but can get expensive
on October 13, 2022
Posted by: acuellar
from San Antonio
[This review was collected as part of a promotion.] This is a great machine for esspresso drinks. I love how fast and easy it is to use. It has good quality and feels durable in the long run. We make about 4 coffee drinks per day and this machine delivers. I would recommend this product
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Exactly as Advertised!
on October 13, 2022
Posted by: CovenKat
from Riverton, Utah
[This review was collected as part of a promotion.] I cannot get over how perfect each cup of coffee or espresso looks! They all look just like the advertisements with the layer of crema on top. The coffee is delicious and the espresso has been a nice after dinner treat to get me through the rest of the evening. It has been so fun trying all the different types and now I have a better idea of what I like in a coffee or espresso. Absolutely love my Nespresso Vertuo Next Premium machine!
Pros: Convenient, Wide assortment of capsules to choose from, Other, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
Cons: Does not have a built-in milk frother
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Efficiently great Espresso!
on October 13, 2022
Posted by: JenniferH
from Holmesville,OH
[This review was collected as part of a promotion.] I received my Vertuo Next a few weeks ago . I am an avid coffee drinker . I have an expensive ,name brand ,full size traditional grinder/frother/ espresso machine combo,a moderately priced , named brand single serve/carafe combo and a simple french press. I really enjoy coffee and love to attempt to recreate my favorite coffee house coffees and lattes .With the traditional espresso machine it can take me 15 to 20 mins or longer to make an espresso or coffee drink . It also requires cleanup and sometimes a little maintenance but it does make a great drink just extremely time consuming. When I'm in a hurry my go to is the single Kcup style maker . Convenient and easy to use with little clean up although the coffee rarely tastes as fresh nor as robust as the traditional maker but it does allow me to have a big selection of Kcups to choose from and I like having the option of brewing a carafe of coffee . Out of the box it took me 15 mins to get everything together and make my first espresso. Read the manual and follow the included instructions ! It's a really easy set up. My sleek new Vertuo Next has replaced all my bulky old makers ,freeing up much needed counter space and has become my new favorite choice for espresso/ specialty drink making at home. The technology of this machine is so smart! Tons of drink options & sizes including carafe. Pick your capsule, pop it in the machine and let it do its thing. Within mins you have a high quaility espresso , coffee or specialty drink .Super easy to use and maintain. The best part is the quality of the drinks ! The taste is fresh and exactly as described . I am so happy to have a quick option without sacrificing taste or quality. Efficiently great espresso and a wonderful addition to my busy lifestyle !
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Interesting Idea
on October 13, 2022
Posted by: Monster11
[This review was collected as part of a promotion.] This machine looks great and works well enough for now. It's an interesting idea that uses centrifugal force instead of water pressure. The pods spin at high speeds when making the coffee, to force the water out and through the pods. It's a neat idea but I wonder how long it will last and how reliable it will be. Nevertheless I've had no problems with it so far. Remember to clean it by letting it run with just some water after you make the coffee to keep it clean.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Amazing features
on October 13, 2022
Posted by: Margot
from Miami
[This review was collected as part of a promotion.] This is a first class Nespresso coffee maker. It has six different pour size and fully recyclable capsules. It fits in the smallest of spaces on your counter and has thirty plus coffee blends. Also, it is very modern. It’s amazing!!!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
Cons: Does not have a built-in milk frother
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA