Customer reviews from Nespresso USA
Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Average customer rating
3.9
(3,204 Reviews)
Rating breakdown 3,204 reviews
5 Stars
1,989
4 Stars
347
3 Stars
125
2 Stars
181
1 Star
562
72%of customers recommend this product.
(
1,939 out of
2,711)
Customer Reviews for Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Customer Rating
5
Delicious
on October 12, 2022
Posted by: CoffeeJunkie54
from Pittsburgh, PA
[This review was collected as part of a promotion.] I love this espresso machine. It’s so easy to use and makes delicious drinks. I’ve become somewhat of a coffee snob now but I’m not mad about it. And it’s such a compact little machine, barely taking up any space on my counter - unlike other espresso machines. 5 stars!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Cute little espresso maker
on October 12, 2022
Posted by: Toadsgirl03
from Grants Pass, OR
[This review was collected as part of a promotion.] I really like using this Nespresso espresso machine. It is really easy to use. You basically make sure it has water, pop a pod in the top, a cup on the bottom and press the start button. It will make you a great cup every single time. When you open the top to put in a pod, the old pod gets automatically put into the little trash bin! The size of the machine is perfect for my kitchen, as I have limited counter space. The directions were easy to read and to follow. The only problem I had is the espresso isn't very hot when it comes out and the pods can be a little pricey to purchase. My overall opinion is this is a great little easy to use espresso machine!
Pros: Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
I am in love!
on October 12, 2022
Posted by: christineb
from Moscow, Idaho
[This review was collected as part of a promotion.] I love coffee and probably drink way too much of it. I had no idea what I was missing until I got this machine! This Nespresso machine makes the best coffee that I have ever tasted! I can't believe that I made coffee at home that tastes better than anything I have ever bought at a coffee shop! I would highly recommend this machine to all coffee lovers out there. It produces great tasting coffee and is so easy to use.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Wide variety of capsule brands to choose from, Appealing Design
Cons: Does not make enough coffee in a cup, Does not have a built-in milk frother
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Excellent Nespresso coffee machine
on October 12, 2022
Posted by: MeanieKarla
from Orlando FL
[This review was collected as part of a promotion.] So I was a little hesitant about getting this machine as I already own an espresso machine which is massive plus a keriug, well I have now replaced both machines with this one! Wow is all I can say about this little machine, it is so easy to use and makes espressos and cappuccinos quickly, the frother is perfect, thank you! I love this!!!
Pros: Makes Delicious Espressos, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love Nespresso!!
on October 12, 2022
Posted by: Jasmyne84
from Ruidoso, NM
[This review was collected as part of a promotion.] I am a coffee connoisseur and have tried many different Coffey systems. This Vertuo is right up there with the best of them! Easy to set up, compact yet able to make up to 18 oz of coffee yet the machine is compact and sleek. The pods are so easy to use. The coffe is made so quickly and I love the flavors I’ve tried so far. I also love the mug and carafe that came with it. Makes a great housewarming gift too!!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, High Quality Machine, Does not take up too much room on my countertop, Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
2
Better options
on October 12, 2022
Posted by: Ravenwolf
from Wisconsin
[This review was collected as part of a promotion.] I was really excited to try this, but honestly I'm not impressed. Even reading the directions I was having a hard time with the machine. Luckily customer service was very friendly and helpful. I was thinking it would fill the mug with coffee when made, but that was not the case. I also did a search to see where I could get more pods, and apparently you have to order directly from the manufacturer, that is also what customer service confirmed. The taste of the coffee was okay after all was said and done. The quality of the machine itself is also nice, but I feel this will be more of a secondary usage for me.
Pros: Other, Does not take up too much room on my countertop, Appealing Design
Cons: Other
No, I would not recommend this to a friend.
Response from Nespresso USABy Savoeurn D., Customer Service, October 14, 2022
Thank you for your review. We certainly want your Nespresso experience to be special and exactly to your satisfaction. The Vertuo Next comes with a one-year warranty and a lifetime of troubleshooting support through Nespresso. Should you require any assistance with your machine, please feel free to visit Nespresso.com/help for comprehensive maintenance and troubleshooting guides or speak with a Coffee Specialist through our live chat feature. You may also call our toll-free phone number, 800-562-1465 where we are available 24 hours a day, 7 days a week. Thank you.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Beautiful Machine
on October 12, 2022
Posted by: MeanieKarla
from Orlando FL
[This review was collected as part of a promotion.] Love my Nespresso Vertuo Next, is so chic and moderm, and even though is small, it does not matter how small because it is extremely powerful, it makes the best espresso, lattes, cappuccinos, americanos, and regular coffee, this has replaced my keurig and my huge espresso machines, Love it and will definitely recommend it! So easy to use and so many choices of flavors od capsules! A++
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Comes with a milk frother, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great coffee
on October 12, 2022
Posted by: maymay111111
from NJ
[This review was collected as part of a promotion.] I have a Kruger and wanted to try something different this was a great find. it gives you many option on what size cup and strength. very easy to use. the flavor of there coffees are great and saves me money every day
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA