Customer reviews from Nespresso USA
Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Average customer rating
3.9
(3,215 Reviews)
Rating breakdown 3,215 reviews
5 Stars
1,997
4 Stars
349
3 Stars
126
2 Stars
181
1 Star
562
72%of customers recommend this product.
(
1,939 out of
2,711)
Customer Reviews for Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Customer Rating
5
Beautiful rose gold accents!
on May 24, 2023
Posted by: Kelly Rose
from Arizona
[This review was collected as part of a promotion.] This is my 2nd nespresso machine. The first one was still going strong after 4 years, but I needed a smaller one due to counter space limitations. This Vertuo Next is ingenious in design and simplicity and ABSOLUTELY BEAUTIFUL!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
2
Not Horrible
on May 24, 2023
Posted by: Beastie
Got one in December. I loved it! One day it stopped working. It would turn on and then the red light blinked and just shut off. Customer Service is the best. They sent me a new machine. In April all the pods tasted bitter. I thought maybe it was the pods I was using but no it was the machine. I called and the sent me a refurbished Next machine. I had that a for 2 weeks and it would leak during the cleaning cycle. I called again and I was able to switch out my machine to a different one. Honestly I loved this machine but I just didn't love the issues.
No, I would not recommend this to a friend.
Response from Nespresso USABy Allison T., Customer Service, May 25, 2023
Thank you for your review. If you ever need assistance with your new machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Easy use
on May 24, 2023
Posted by: Adam c
from Dallas, Texas
[This review was collected as part of a promotion.] I bought the Vertuo on mothers day and have been using it daily ever since
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
fast and easy to use!
on May 24, 2023
Posted by: Thurman
from Houston, TX
[This review was collected as part of a promotion.] We switched over from the other pod coffee maker and I am glad we did! the flavors are amazing and we love trying new ones when they are released.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Ever cup is like watching a performance
on May 24, 2023
Posted by: SleepyDad
from Herndon, VA
[This review was collected as part of a promotion.] I really enjoy the act of making coffee almost as much as drinking it. I’m working my way through the different roasts, trying to find my preferences, but I’m not narrowing them down too much.,
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Excellent coffee, so fast!
on May 24, 2023
Posted by: Coffee lover
from Melbourne, Florida
[This review was collected as part of a promotion.] I was using an old espresso machine when I ordered the Nespresso Virtuoso. It makes much better coffee and is so fast. When I'm in a hurry it’s wonderful to get a great cup of coffee in a flash!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Good size.
on May 23, 2023
Posted by: Aakonop
from Houston TX
[This review was collected as part of a promotion.] Wish the used capsule container held more used capsules.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best coffee
on May 23, 2023
Posted by: NatalieS
from Salt Lake City
[This review was collected as part of a promotion.] I generally really happy with this machine! I’m on my second one. Our first one lasted about three years and then had some leaking issues. That being said we were using our machine to make 6+ coffees per day. Its life span felt aligned with its use. The coffee really is top notch.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA