Customer Reviews for Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Customer Rating
5
I love this coffee!
on May 25, 2023
Posted by: LD
from Minneapolis
[This review was collected as part of a promotion.] I love my morning coffee and my husband says the iced Americano I make him is so much better than the one he gets at the coffee shop.
[This review was collected as part of a promotion.] this is my second Vertuo machine and I love this more than the first one. It is for my office instead of my home and its smaller size is perfect and it is a quiet machine.
[This review was collected as part of a promotion.] I've been considering a Nespresso machine for awhile and am so glad I finally jumped on the Nespress bandwagon with the Verturo Next! It's compact size was the main selling point for me. My husband was skeptical and even agrees that this machine just puts out GREAT coffee!
[This review was collected as part of a promotion.] This is my 2nd nespresso machine. The first one was still going strong after 4 years, but I needed a smaller one due to counter space limitations. This Vertuo Next is ingenious in design and simplicity and ABSOLUTELY BEAUTIFUL!
Got one in December. I loved it! One day it stopped working. It would turn on and then the red light blinked and just shut off. Customer Service is the best. They sent me a new machine. In April all the pods tasted bitter. I thought maybe it was the pods I was using but no it was the machine. I called and the sent me a refurbished Next machine. I had that a for 2 weeks and it would leak during the cleaning cycle. I called again and I was able to switch out my machine to a different one. Honestly I loved this machine but I just didn't love the issues.
No, I would not recommend this to a friend.
Response from Nespresso USABy Allison T., Customer Service, May 25, 2023
Thank you for your review. If you ever need assistance with your new machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Thanks!
[This review was collected as part of a promotion.] We switched over from the other pod coffee maker and I am glad we did! the flavors are amazing and we love trying new ones when they are released.