Customer reviews from Nespresso USA
Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Average customer rating
3.9
(3,204 Reviews)
Rating breakdown 3,204 reviews
5 Stars
1,989
4 Stars
347
3 Stars
125
2 Stars
181
1 Star
562
72%of customers recommend this product.
(
1,939 out of
2,711)
Customer Reviews for Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Customer Rating
5
Great Product
on October 7, 2022
Posted by: moose33
from Austin
[This review was collected as part of a promotion.] A wonderful kitchen addition to make sure that all of your mornings are off to a great start. I was happy to know that it is easy to clean and take care of. It wasn't messy or difficult to set up and sits very slim on the counter top so it does not take up much space in our small kitchen area.
Pros: Does not take up too much room on my countertop
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
My private barista at home
on October 7, 2022
Posted by: Happyhomeaker
from East, TX
[This review was collected as part of a promotion.] My Nespresso Verturo Next machine is unbelievably quick and easy to use. It's a very smart and intuitive design that just makes sense. It has only one push button that does everything. It recognizes the type of pod used too. I love that it automatically flings the used pods into a built in container. So, I can dispose of them all at once. The back has a large built in reservoir that I only have to fill once a week. It is like having my own private barista at home. I can make espresso, double espresso, and individual cups of coffee, all with crema. The espresso comes out warm enough to drink immediately, the cups of coffee come out hotter. My favorite is the Toccanto espresso. The quality beats even the best coffee shop. I just add some sugar and half and half and I am ready to start the day, or have pick me up after meals. I prefer the lighter flavors in the 4-5 range. My husband prefers the stronger 9-11 flavors. It really has something for everyone. The app makes it easy to order pods and register the coffee maker. I highly recommend the Verturo Next to avid coffee drinkers. The quality will blow your mind.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Amazing!!!
on October 7, 2022
Posted by: LoveMyCofee
from Austin
[This review was collected as part of a promotion.] We absolutely LOVE our Vertuo Next. This makes a fantastic cup of coffee, espresso shot, or whatever you're preferred flavor, style, and size is! Love the simplicity of the design - it's so sleek and good looking. Easy to use, easy to clean! It's a louder machine, but I think it's for creating the perfect amount of foam at the top of each cup that makes it perfection - so we don't mind it at all!
Pros: Wide assortment of capsules to choose from, Easy to Use, Makes Delicious Espressos, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Nice design
on October 7, 2022
Posted by: Alecas
from Edinburg
[This review was collected as part of a promotion.] I purchased this coffee maker for easy espresso drinks and we like it a lot. The slick design makes it fit everywhere and combine with the rest of our appliances. The only downside is the pods which you will have to be purchasing or refilling. Other than that the machine itself works great. Easy delicious coffee every time we use it. No need for washing reusable filters !
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.)
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Very confusing and frustrating to get started
on October 7, 2022
Posted by: Tinad03
[This review was collected as part of a promotion.] I absolutely loveeee espresso! But I'm a very busy mom of three wife, and full-time night shift. Shift ED nurse, so I'm always running around like crazy and making espresso using a traditional expressing machine. Although it's not complicated those extra few minutes, packing the coffee to make the espresso are definitely time-consuming. Then espresso machine makes that much quicker. I'm only giving this machine three stars because it was extremely frustrating and confusing to get started this but the videos using an espresso app and the instruction booklet that came with it. This machine is able to make a variety of sizes of coffee/expresso but it was such a pain to finally get programmed to make a single shot of espresso. I have not even attempted to program it for the other coffee sizes out of fear of having to reprogram it each time I change pods. Now that it is finally set up, and programmed is fantastic and I love it. It makes it very consistent. Espresso every time. However, due to the difficulty of getting it set up and getting started, I'm only giving it three stars, I imagine other models of the Nespresso machine are easier to get started with.
Pros: Makes Delicious Espressos, Does not take up too much room on my countertop
Response from Nespresso USABy Allison T., Customer Service, October 8, 2022
Hi there, thank you for your review. If you ever need assistance with your new machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Amazing!
on October 7, 2022
Posted by: Serena S
[This review was collected as part of a promotion.] I have been a fan of Nespresso for so long - I've had one of the older versions for years. Now I am so excited to share of my new Vertuo Next, complete with its rose gold finish, which is my favorite. It takes a while to start up the first time, as it needs to go through the cleaning cycle, but then it's ready to go!
Pros: Wide assortment of capsules to choose from, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Awesome Nespresso Machine!
on October 7, 2022
Posted by: RooHorns
from Austin, Tx
[This review was collected as part of a promotion.] My wife and I bought the Nespresso - Vert Next machine and we absolutely love it. We use only distilled water in the machine and that makes a difference in the flavor. Every shot of espresso out of the Vertuo Next has a nice bit of crema at the top with rich bold flavors. It is also super fast to operate. I highly recommend this awesome machine!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Delicious expresso and coffee machine
on October 7, 2022
Posted by: Amanda216
from Cleveland, Ohio
[This review was collected as part of a promotion.] Love our Nespresso machine, it fits so perfectly on my coffee station. It is super easy to use, clean and is not noisy. I like the variety of pods, between both expresso and coffee brew options. It has been perfect to have at home for my coffee needs.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA