Customer reviews from Nespresso USA
Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Average customer rating
3.9
(3,219 Reviews)
Rating breakdown 3,219 reviews
5 Stars
2,001
4 Stars
349
3 Stars
126
2 Stars
181
1 Star
562
72%of customers recommend this product.
(
1,939 out of
2,711)
Customer Reviews for Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Customer Rating
1
Do not buy
on May 27, 2023
Posted by: Anonymous
from Nj
Disappointed with the quality of coffee. There is no froth and the coffee tastes like drip coffee and extremely watered down. Will not recommend this machine.
No, I would not recommend this to a friend.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Purchased it for my son when he moved out!
on May 26, 2023
Posted by: Terenza
from Chicago
[This review was collected as part of a promotion.] My son got so accustomed to our morning coffees that I HAD to get him a Nespresso of his own when he moved out! We will miss sipping lattes with each other, but I know he will be getting a quality cup while he’s gone.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Needs improvement
on May 26, 2023
Posted by: Coffeelover
from Newport Beach CA
[This review was collected as part of a promotion.] I like the coffee and wide variety. The machines need refinement. High price point is not reflective of the build quality.
No, I would not recommend this to a friend.
Response from Nespresso USABy Nisha B, Customer Service, May 27, 2023
Hi. Thank you for your review. We are dismayed to learn the Vertuo Next does not meet your expectations. To ensure optimal use from your machine, we recommend running a priming cycle through your machine once a week to assist with keeping the taste, texture, body and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. If you need assistance with your Vertuo Next Machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great coffee
on May 26, 2023
Posted by: Cricket
from California
[This review was collected as part of a promotion.] I bought my nespresso Vertuo almost a year ago, we use it daily and the coffee is just so delicious and creamy.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Classy and sleek look
on May 26, 2023
Posted by: coffeelover
from New Jersey, NJ
[This review was collected as part of a promotion.] We love our new Vertuo Next! It makes such a nice show on our coffee counter and we can't wait to host our party and make our carafe coffees for our guests! Great features - easy to use. The best part is how pleasantly surprised we were in how good the Alto coffees were.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love my new Nespresso Vertuo
on May 26, 2023
Posted by: Lucie
from Los Angeles, CA
[This review was collected as part of a promotion.] I recently purchased the Nespresso Vertuo I am very happy with my purchase. I've had my eye on the Nespresso machine for a while and finally decided to pull the trigger. The single touch operation is really convenient and the complimentary capsules were a plus. The recycling program is also a great feature that I appreciate.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Sleek machine
on May 26, 2023
Posted by: Rob
from New York
[This review was collected as part of a promotion.] I bought this recently and the coffee tastes better than any other machine
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love it all
on May 25, 2023
Posted by: Rkay23
from Washington, DC
[This review was collected as part of a promotion.] My husband is a coffee snob (in the best way) and loves his Nespresso machines.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA