Customer reviews from Nespresso USA
Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Average customer rating
3.9 out of 5
3.9
(3,219 Reviews)
Open Ratings Snapshot
Rating breakdown 3,219 reviews
5 Stars
2,001
4 Stars
349
3 Stars
126
2 Stars
181
1 Star
562
72%of customers recommend this product. 
(
1,939 out of 2,711
)
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Customer Reviews for Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Customer Rating
4 out of 5
4
Great coffee machine
on May 31, 2023
Posted by: Lisa
from Perry, FL.
[This review was collected as part of a promotion.] My 5th machine and I love it. It makes coffee better than any other type of machine. Love, love the foam cap.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
I dig it.
on May 30, 2023
Posted by: Dave
from DC
[This review was collected as part of a promotion.] Really loving my machine so far. I was somewhat worried with some of the reviews but my machine has been great. Makes great coffee, very fast. I love the variety of coffee available, especially that there are multiple decaf options. I love having a decaf cappuccino in the evenings so this has been great. Very happy with my machine and the coffee.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Best machine !
on May 29, 2023
Posted by: Yollie
from San Jose, California
[This review was collected as part of a promotion.] I’m completely obsessed with this machine and the coffee pods .
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4 out of 5
4
Really like
on May 27, 2023
Posted by: Chel
[This review was collected as part of a promotion.] I upgraded from the vertuo deluxe to this. I really love the features but the cup support is too small for a standard size cup. And I with linking the machine to the app did more.
I would recommend this to a friend!
Response from Nespresso USABy Katherine T., Customer Service, May 30, 2023
Thank you for your review. Due to its compact design, the Vertuo Pop+ has a smaller cup support. This machine comes with a one-year warranty and a lifetime of troubleshooting assistance through Nespresso. Please contact us at 800-562-1465 if you have any questions.
Written by a customer while visiting Nespresso USA
Customer Rating
4 out of 5
4
Great coffee maker
on May 27, 2023
Posted by: Peggyd
from New Jersey
[This review was collected as part of a promotion.] Best coffee ever! But lt gave 4 stars instead of 5 because this is my 3rd vertuo machine and compared to the others it’s loud and not so easy to close the pod compartment. But otherwise I’d say great coffee maker.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4 out of 5
4
2nd machine
on May 27, 2023
Posted by: Cristie
from Yuma, AZ
[This review was collected as part of a promotion.] This is my 2nd machine in 6 years. I use it every day, sometimes twice a day.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Great versatility!
on May 27, 2023
Posted by: Addicted to Nespresso
from North Carolina
[This review was collected as part of a promotion.] We love the versatility this machine offers! The ability to make a carafe and a shot of espresso from the same machine is terrific.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Great for mothers day!
on May 27, 2023
Posted by: Gertengirl
[This review was collected as part of a promotion.] I got this as a gift for my mom and she loves it!!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
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