Customer reviews from Nespresso USA
Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Average customer rating
3.9
(3,219 Reviews)
Rating breakdown 3,219 reviews
5 Stars
2,001
4 Stars
349
3 Stars
126
2 Stars
181
1 Star
562
72%of customers recommend this product.
(
1,939 out of
2,711)
Customer Reviews for Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Customer Rating
5
Big Fans
on June 2, 2023
Posted by: Boba Feathers
from Tattoine
[This review was collected as part of a promotion.] wonderful products and even better coffee. highly recommended.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
OBSESSED, great alternative.
on June 2, 2023
Posted by: Vane
from Los Angeles, Ca
[This review was collected as part of a promotion.] Bought the Nespresso Vertuo with the purpose of saving money as I was only purchasing espresso from coffee shops to mix in with my protein milk. Helps me save time in the mornings, save money, and stay on track with my macros. Machine works well, hasn’t given me any problems just be sure to clean it every other day.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great machine!
on June 2, 2023
Posted by: Jordin
from California
[This review was collected as part of a promotion.] Amazing flavor, creates a great crema on top of the coffee. My favorites are the double espresso pods. So good!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Lasted About 18 Months
on June 1, 2023
Posted by: SportsMomOf2
from WV
[This review was collected as part of a promotion.] I bought this to replace our same machine that recently stopped working. Love the machine and all the coffee options. Wish our old one lasted more than 18 months but liked it enough to repurchase.
I would recommend this to a friend!
Response from Nespresso USABy Antonia R., Customer Service, June 2, 2023
Thank you for your review, Amanda. We appreciate your choosing Nespresso and your purchase of a new machine. Our machine experts are available 24/7 at 800.562.1465, to assist you with troubleshooting, and machine repair or replacement, as needed. Please contact us directly if you need additional assistance.
Written by a customer while visiting Nespresso USA
Customer Rating
5
I love my Vertuo Next Premium
on June 1, 2023
Posted by: acruzrentas
from Hampstead, MD
[This review was collected as part of a promotion.] The Vertuo makes an excellent cup of coffee. The espressos taste as good as from the coffee shops. You don’t have to sacrifice taste and quality for the convenience of using pods to brew your cup of coffee.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love this machine!
on June 1, 2023
Posted by: Michele
from Terre Haute indiana
[This review was collected as part of a promotion.] This is my second machine I wanted to use the larger coffee sizes! I had no issues with the other one still using it in another part of the house. But the larger coffee sizes are wonderful for work days.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
Durability?
on May 31, 2023
Posted by: 3cupsaday
Had my machine for just over two years then it took a dump on me. Used it every day, however I’d expect it to last longer than two years.
No, I would not recommend this to a friend.
Response from Nespresso USABy Chloe H., Customer Service , June 1, 2023
We are disappointed to learn that your Vertuo Next machine has not met your expectations. The Vertuo Next comes with a one-year warranty and a lifetime of troubleshooting support through our toll free number, 800-562-1465. We are available 24 hours a day, 7 days a week. Additionally, you may visit Nespresso.com/help for more information.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Excellent Machine- Versitile
on May 31, 2023
Posted by: AMSRMS
from Columbus, OH
[This review was collected as part of a promotion.] I purchased this machine for work to provide coffee to visitors to my company's booth at a major trade show. This was the perfect size for the booth and allowed us to offer regular sized cups of coffee to most people as well as espresso to our customers with a more European flair. After the show I took it home and have been enjoing coffee and espresso ever since.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA