Customer reviews from Nespresso USA
Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Average customer rating
3.9
(3,215 Reviews)
Rating breakdown 3,215 reviews
5 Stars
1,997
4 Stars
349
3 Stars
126
2 Stars
181
1 Star
562
72%of customers recommend this product.
(
1,939 out of
2,711)
Customer Reviews for Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Customer Rating
5
I love my Vertuo Next Premium
on June 1, 2023
Posted by: acruzrentas
from Hampstead, MD
[This review was collected as part of a promotion.] The Vertuo makes an excellent cup of coffee. The espressos taste as good as from the coffee shops. You don’t have to sacrifice taste and quality for the convenience of using pods to brew your cup of coffee.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love this machine!
on June 1, 2023
Posted by: Michele
from Terre Haute indiana
[This review was collected as part of a promotion.] This is my second machine I wanted to use the larger coffee sizes! I had no issues with the other one still using it in another part of the house. But the larger coffee sizes are wonderful for work days.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
Durability?
on May 31, 2023
Posted by: 3cupsaday
Had my machine for just over two years then it took a dump on me. Used it every day, however I’d expect it to last longer than two years.
No, I would not recommend this to a friend.
Response from Nespresso USABy Chloe H., Customer Service , June 1, 2023
We are disappointed to learn that your Vertuo Next machine has not met your expectations. The Vertuo Next comes with a one-year warranty and a lifetime of troubleshooting support through our toll free number, 800-562-1465. We are available 24 hours a day, 7 days a week. Additionally, you may visit Nespresso.com/help for more information.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Excellent Machine- Versitile
on May 31, 2023
Posted by: AMSRMS
from Columbus, OH
[This review was collected as part of a promotion.] I purchased this machine for work to provide coffee to visitors to my company's booth at a major trade show. This was the perfect size for the booth and allowed us to offer regular sized cups of coffee to most people as well as espresso to our customers with a more European flair. After the show I took it home and have been enjoing coffee and espresso ever since.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Great coffee machine
on May 31, 2023
Posted by: Lisa
from Perry, FL.
[This review was collected as part of a promotion.] My 5th machine and I love it. It makes coffee better than any other type of machine. Love, love the foam cap.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
I dig it.
on May 30, 2023
Posted by: Dave
from DC
[This review was collected as part of a promotion.] Really loving my machine so far. I was somewhat worried with some of the reviews but my machine has been great. Makes great coffee, very fast. I love the variety of coffee available, especially that there are multiple decaf options. I love having a decaf cappuccino in the evenings so this has been great. Very happy with my machine and the coffee.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best machine !
on May 29, 2023
Posted by: Yollie
from San Jose, California
[This review was collected as part of a promotion.] I’m completely obsessed with this machine and the coffee pods .
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Really like
on May 27, 2023
Posted by: Chel
[This review was collected as part of a promotion.] I upgraded from the vertuo deluxe to this. I really love the features but the cup support is too small for a standard size cup. And I with linking the machine to the app did more.
I would recommend this to a friend!
Response from Nespresso USABy Katherine T., Customer Service, May 30, 2023
Thank you for your review. Due to its compact design, the Vertuo Pop+ has a smaller cup support. This machine comes with a one-year warranty and a lifetime of troubleshooting assistance through Nespresso. Please contact us at 800-562-1465 if you have any questions.
Written by a customer while visiting Nespresso USA