Customer reviews from Nespresso USA
Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Average customer rating
3.9
(3,204 Reviews)
Rating breakdown 3,204 reviews
5 Stars
1,989
4 Stars
347
3 Stars
125
2 Stars
181
1 Star
562
72%of customers recommend this product.
(
1,939 out of
2,711)
Customer Reviews for Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Customer Rating
4
Great machine, but I'm not sold on Vertuo
on September 30, 2022
Posted by: csell102
from Atlanta, GA
[This review was collected as part of a promotion.] I've had an Original Nespresso machine for about 5 years and LOVE it. I'm a daily espresso drinker and don't really care for larger serving sizes (lungo, etc.). The Vertuo gives you much greater flexibility to make up to full cups of coffee, which is nice, but isn't really for me. It also relies on bar code technology to know which size of beverage to prepare, which is really cool, but limits any ability to purchase third party (I think) pods. The pods are also more expensive than Original. The machine itself is much quieter than my Original and doesn't vibrate the cup off - it also has a larger water reservoir which is nice and makes a foamier crema. If you're into using Nespresso for larger (but not huge) cups of coffee and like the occasional espresso, get the Vertuo. If you just want an espresso, get an Original machine.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine
Cons: Not enough variety of coffee available
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Amazing!
on September 30, 2022
Posted by: KAM0817
from Cleveland, OH
[This review was collected as part of a promotion.] If you love strong coffee (espresso) then you NEED this machine in your life! One of the best features is that I can make a carafe at one time or just a single cup. So if I have to make coffee for a few people we aren't all waiting for our turn. It makes coffee quickly and quietly and the machine is slim so it doesn't take up much space on my buffet. It is easy to use, sleek and modern and makes the best tasting coffee. I am obsessed with this!! Seriously if you love coffee you need this in your life! So worth it!
Pros: Convenient, Wide assortment of capsules to choose from, Other, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Comes with a milk frother, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Heavy for such a small product
on September 30, 2022
Posted by: phkendra
[This review was collected as part of a promotion.] This Nespresso Vertuo Next coffee/drink maker is amazing. It is very small and compact, however, it is quite heavy for its small size. I have never used a machine like this before, but after reading through the instructions (which there are many of) I think I figured it out fairly quickly. The drink capsules/pods come in so many varieties, I am amazed at the quality of drinks I can make at home now.
Pros: Convenient, Wide assortment of capsules to choose from, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.)
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Stunning machine
on September 30, 2022
Posted by: Jnpetters
from Michigan
[This review was collected as part of a promotion.] Wow. So it was time to replace my pod machine, and I switched to capsules! First off, this machine is stunning. Absolutely looks gorgeous sitting on my counter. Its very sleek and slim so it doesn't take up much space. The coffee and Espresso are amazing. The machine creates this rich frothy foamy brew that is unlike any other single serve machine i have tried. Setup was easy and I was enjoying my coffee within fifteen minutes of unpacking. There is an app, but its not necessary to run the machine. The only con is the capsules are not easily accessible. You can't get them at your local store, you have to order them. They are also not available in your favorite coffee shop flavors. The coffee is exceptional but I wish it was easier to get your hands on it!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
Cons: Other
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
In Love!!
on September 30, 2022
Posted by: cshawkins
from Morgantown, WV
[This review was collected as part of a promotion.] I tried Nespresso and I am in love! I will never use different brand again. It’s truly an experience and the variety of flavors is exceptional. The frother just allows you to add that nice gourmet touch.
Pros: Wide assortment of capsules to choose from, Easy to Use, Makes Delicious Espressos, High Quality Machine, Comes with a milk frother, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Better than average coffee
on September 30, 2022
Posted by: Lisa G
from CA
[This review was collected as part of a promotion.] We were long time users of the other major single pod coffee maker. During covid we upgraded to an espresso machine and love it, but it is time consuming on week days or for gatherings. We tried to use our old machine again and literally dumped out of coffees, we’re spoiled from the espresso machine. We got this just to try and the quality of drink is much better than the other single serve machine. The reviews for longevity have me concerned, but this produces better than average coffee for a single use machine and is sleek on our countertop.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
Cons: Water tank is too small
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great coffee
on September 30, 2022
Posted by: Kyle H
[This review was collected as part of a promotion.] This coffee maker is so easy to use and creates smooth and frothy coffee in such a short amount of time. It is a compact coffee maker that does not take up much space on the kitchen counter. Great when having guests over who want a single cup of coffee or espresso quickly.
Pros: Easy to Use, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop
Cons: Not enough variety of coffee available
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Perfect coffee
on September 30, 2022
Posted by: Kyle H
[This review was collected as part of a promotion.] This machine is super easy to use and produces high quality coffee in such a short amount of time. The pods are not messy and easy to use in the machine. I love how the coffee is frothy and smooth right away.
Pros: Easy to Use, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.)
Cons: Not enough variety of coffee available, Not enough variety of espressos available, Too Expensive
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA