Customer reviews from Nespresso USA
Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Average customer rating
3.9 out of 5
3.9
(3,219 Reviews)
Open Ratings Snapshot
Rating breakdown 3,219 reviews
5 Stars
2,001
4 Stars
349
3 Stars
126
2 Stars
181
1 Star
562
72%of customers recommend this product. 
(
1,939 out of 2,711
)
Best Buy Privacy Policy
Customer Reviews for Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Customer Rating
5 out of 5
5
Great cup of Joe
on August 17, 2022
Posted by: Kozmo
from Ohio
[This review was collected as part of a promotion.] The new machine is quieter and very sleek Really enjoy my morning brew
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Love the new Nespresso Machines and Coffees!
on August 17, 2022
Posted by: Sammie
from Dayton OH
[This review was collected as part of a promotion.] I had a cup of Nespresso coffee and could NOT go back to having any other kind!
This is the best investment I’ve made for myself and I couldn’t be happier with the excellent quality coffee!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
best coffee ever!!
on August 16, 2022
Posted by: Mels
from New york
[This review was collected as part of a promotion.] i love coffee, i’ve been a coffee drinker since i was 12 years old but when i tried the nespresso it changed my life cant go a day without it!! Would recommend 10000 percent
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1 out of 5
1
Please don’t buy this machine!
on August 16, 2022
Posted by: Ash
This machine breaks down in one way or another for most customers within a year. I love Nespresso as a brand but this machine in particular is awful. Skip it for one of their other models!
No, I would not recommend this to a friend.
Response from Nespresso USABy Savoeurn D., Customer Service, August 17, 2022
Thank you for your review, Ash. We’re disappointed to learn that your Vertuo Next is not performing to your expectations. We certainly want your Nespresso experience to be special and exactly to your satisfaction. Nespresso offers a lifetime of troubleshooting support. Please feel free to call our toll-free phone number, 800-562-1465, so we can better assist. We are available 24 hours a day, 7 days a week. Thank you.
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Loving it best thing purchases
on August 16, 2022
Posted by: Zoey
from Saint Louis
[This review was collected as part of a promotion.] Loveee my Espresso machine , been using it every day , no more Starbucks
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
I love the expresso! So comfortable!
on August 16, 2022
Posted by: Avi
from Florida
[This review was collected as part of a promotion.] Beautiful perfect size machine and Great for expression, lungo and coffee!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
The coffee has so much crema! It is amazing!
on August 16, 2022
Posted by: Sandi
from Monterey, California
[This review was collected as part of a promotion.] This takes coffee making to the next level. The coffee is rich and smooth with rich crema. I love the ease of use and the many coffee options.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Amazing
on August 16, 2022
Posted by: Chris
from Ma
[This review was collected as part of a promotion.] I love Nespresso! I get to wake up every morning to an amazing coffee creation!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
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