Customer reviews from Nespresso USA
Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Average customer rating
3.9
(3,204 Reviews)
Rating breakdown 3,204 reviews
5 Stars
1,989
4 Stars
347
3 Stars
125
2 Stars
181
1 Star
562
72%of customers recommend this product.
(
1,939 out of
2,711)
Customer Reviews for Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Customer Rating
5
Beautiful and elegant for any coffee lover!
on September 27, 2022
Posted by: AZCaligirl711
from Phoenix, AZ
[This review was collected as part of a promotion.] Beautiful and elegant for any coffee lover! The Vertuo next is a work of art, it will enhance your coffee station and makes delicious beverages. I love the white finish, it really goes well with my modern boho design. My friends and family love Nespresso.
Pros: Easy to Use, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great coffee!
on September 27, 2022
Posted by: Karen23
from Indianapolis. IN
[This review was collected as part of a promotion.] This coffee system is a great addition to my morning routine. The coffee is rich and temperature is perfect for me. It's versatile in the amount of coffee you can make it. It's size fits in well on my counter and is quite easy to clean.
Pros: High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.)
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Luxury!
on September 27, 2022
Posted by: Anonymous
from Tampa FL
[This review was collected as part of a promotion.] This is a great coffeemaker for a variety of uses. It is my second time owning a Nespresso so I have to say it was a bit of a completely different experience! The coffee is creamy and the working it is great! It can make all sorts of coffee drinks in a variety of different sizes. My favorites so far are a straight espresso and latte. Also the chrome looks flashy on our countertop! Don't mind having the extra appliance.
Pros: High Quality Machine
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
So sleek and modern
on September 27, 2022
Posted by: Dawnheitfw
from Indiana
[This review was collected as part of a promotion.] Forget having to stop by the cafe for a fancy coffee. Having this is my home has made all the difference for my mornings. It is easy to assemble and get started. It included multiple flavors of coffee for me to experience. I like the options for a more potent coffee to a lighter blend. It is universal and I love it! I look forward to trying all the flavors this brand has to offer! It fits great on my counter with it's slender and sleek look.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Comes with a milk frother, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Buy now!!!
on September 27, 2022
Posted by: chiefrita
from Marlton,NJ
[This review was collected as part of a promotion.] Every time I use this coffee maker I fall more and more in love with it! Other than going to a coffee shop, I never had that crema layering with my coffee but now that I have it daily, I LOVE IT! It gives such a smooth, creamy finish when drinking. Just like the website says, I feel like every cup is a perfectly brewed cup. It’s really cool that the machine “reads” each nespresso cup to provide the right amount of water specific to each cup and gives you that perfect cup. I received a sample pack of different types of coffees and espressos. It was a little confusing understanding the difference between each one at first but then I had to go on website to understand it a little better. The machine is easy to use, looks sophisticated and upscale. The nespresso cups come available in various types but unlike other coffee makers, you aren’t able to make other brands of coffees or use a empty k cup to put in this machine. This machine is specific to nespresso brand only but the flavors are so varied and so many combinations to choose from, you won’t miss it! I am very please with this coffee maker and would highly recommend. The website even offers recipes to make your own lattes and cappuccinos. It’s like having my own barista at home!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
Cons: Does not make enough coffee in a cup, Too Expensive, Does not have a built-in milk frother
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great espresso coffee machine
on September 27, 2022
Posted by: Coloradocheelee
from Colorado
[This review was collected as part of a promotion.] Nespresso Vertuo Next Coffee is great. This machine is easy to set up and very easy to use after set up. Just pop in a pod and watch as it quickly works to brew a perfect cup of coffee or other coffee related drinks like espressos. The machine isn’t very big or bulky and easy to store when not in use. Easy to keep clean. I like all of the color customizations there were. I would highly recommend!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Comes with a milk frother, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
Cons: Not enough variety of coffee available, Does not have a built-in milk frother
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Makes good lattes, but not a dependable machine.
on September 27, 2022
Posted by: Sugar732
from WA
[This review was collected as part of a promotion.] Oh I was super excited for this machine, that I gave my old one away! I am an everyday coffee,espresso, latte, iced coffee drinker!! So of course, I was excited to be able to make my own coffee drinks at home with this Nespresso, Vertuo Next machine. This is a super nice, sleek looking machine and it's not bulky. This Nespresso Vertuo Next machine has bluetooth so you can connect to wifi and get your machine easily registered. The machine is very easy to use, it also looks super nice. I can easily remove and replace the water resevoir. The middle bin catches the recyclable pods. I did have some trouble getting it set up at first because, I had to rinse water through it before I could use it. It didn't work at first so I waited a few minutes and tried again. It sounded like it was about to dispense the water but wouldn't. It finally worked on the third try. It makes great hot lattes an iced lattes. I love how it produces lots of crema and makes my coffee creamy on top, it's so good. I do wish the temp of my drink was hotter. I like my drink to be hot, not warrm. I do find the latch a bit hard to close, I have to hold the top down then slide the latch. I do like that I am able to move the cup pedastal up or down depending on the size of my cup or I can remove it, so my taller tumbler will fit. All was well until it wouldn't work again. I put a pod in, and closed it, pressed the button and the button turned red. I opened it and closed it back thinking maybe it wasn't closed right. It still showed the red light. I finally just unplugged it and reconnected it several minutes later. It then worked just fine and has worked fine since. Now I have only had this machine for two months and I am sad, it shouldn't be giving me any issues since it's a new machine. I absolutely love making my own espresso drinks at home. I am concerned with it's longevity, considering it's failed me twice already in the two months I have had it. I use it on a daily basis so I am going to continue to enjoy it while it still works!! With any Nespresso machine I recommend getting a frother to pair with it. This one did not come with a milk frother. I would recommend looking into one of the other Nespresso machines, not this model.
Pros: Convenient, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
Cons: Not enough variety of espressos available, Does not make coffee hot enough, Other
No, I would not recommend this to a friend.
Response from Nespresso USABy Jason B., Customer Service, September 29, 2022
We appreciate your honest review. If you have any concerns about your machine, give us a call at 800.562.1465, and one of our machine experts would be happy to provide you with comprehensive troubleshooting services.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great machine
on September 28, 2022
Posted by: Tool
from Hudson OH
[This review was collected as part of a promotion.] This Vertuo Next coffee maker from Nespresso is a great little coffee maker. I love how little space it takes up on the counter. I was a little worried to switch over from my other popular brand of coffee maker, but the switch was easy and the Nespresso pods are just as delicyand easy to find in stores.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, High Quality Machine, Does not take up too much room on my countertop, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA