Customer reviews from Nespresso USA
Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Average customer rating
3.9
(3,219 Reviews)
Rating breakdown 3,219 reviews
5 Stars
2,001
4 Stars
349
3 Stars
126
2 Stars
181
1 Star
562
72%of customers recommend this product.
(
1,939 out of
2,711)
Customer Reviews for Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Customer Rating
1
Bad design
on August 25, 2022
Posted by: GD
from TX
My third replacement machine and still leaks. Really bad design.
No, I would not recommend this to a friend.
Response from Nespresso USABy Nisha B , Customer Service , August 26, 2022
Hi. Thank you for your review. We are dismayed to learn the Vertuo Next does not meet your expectations. We recommend running a priming cycle once a week through your machine, to assist with keeping the taste, texture, body and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. If you need assistance with your Vertuo Next, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5
LOVE
on August 24, 2022
Posted by: Halesgilmore
from CA
[This review was collected as part of a promotion.] Purchased a nespresso in hopes to decrease the amount of overpriced coffee I was purchasing from drive through. I use it EVERYDAY and it tastes the same , if not better.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great coffee taste and easy to use/mix and match
on August 24, 2022
Posted by: pe
[This review was collected as part of a promotion.] Bought this a month ago and am so happy! The coffee actually tastes good and it makes making coffee so easy!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Terrific machine
on August 24, 2022
Posted by: Jolly G
from San Diego
[This review was collected as part of a promotion.] I love the machine, the look, the quality. It’s really fast and heats up well. I’ve only had it a couple of weeks so am looking forward to trying a lot of different coffees!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Life saver
on August 24, 2022
Posted by: Roxyc39
from Portland, OR
[This review was collected as part of a promotion.] I bought one for my office and loved it so much that I had to buy another for my new home! I love the taste and love how it brews. It’s creamy and full of flavor!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love love love Nespresso
on August 23, 2022
Posted by: Gigi
from Chino hills,CA
[This review was collected as part of a promotion.] There’s nothing more I love more than my husband but Nespresso comes close. Nespresso has an amazing customer service and they will help you with whatever you need. The coffee is amazing. Before Nespresso I used to have 2 to 3 cups of coffee a day and now I only need one. I would much rather drink my Nespresso then go to a coffee shop
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great
on August 22, 2022
Posted by: Ok see
[This review was collected as part of a promotion.] Great coffee, easy to use, enjoy the recipes and appreciate the recycling
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love my Nespresso
on August 21, 2022
Posted by: SD
from Massachusetts
[This review was collected as part of a promotion.] So easy to use and always delicious! Also recommend the Aeroccino Frother.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA