Customer reviews from Nespresso USA
Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Average customer rating
3.9
(3,204 Reviews)
Rating breakdown 3,204 reviews
5 Stars
1,989
4 Stars
347
3 Stars
125
2 Stars
181
1 Star
562
72%of customers recommend this product.
(
1,939 out of
2,711)
Customer Reviews for Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Customer Rating
5
So far, so good!
on September 27, 2022
Posted by: Maddy
from New Orleans, LA
[This review was collected as part of a promotion.] I have had the Vertuo Next for almost a month and have been very pleased with it. It produces high quality expression every time. The machine was very easy to set up and looks great in my office.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
WOW!!!
on September 27, 2022
Posted by: bs29
from Boston, MA
[This review was collected as part of a promotion.] Seriously, wow! Since trying the Vertuo Next my assumptions about Nespressso have completely changed. I always assumed Nespresso was just espresso, which is great, but sometimes you just want a normal size cup of coffee. With this machine you can truly have it all. The code on the bottom of the pods tells the machine exactly how much water is needed and how to brew the pod that is placed in the machine. The beverages always come out with a foamy top that adds a level of elegance to each cup you prepare, even the coffee! The beverages that it brews give you a strong cup of coffee, not neccessarily dark but its a quality that you can taste that is just a step above the rest. The only thing I would change is that the only pods that are offered are through the Nespresso brand. I am a big fan of flavored coffees, which they do have but I would like to be able to explore other options eventually. Overall, I love my new machine and use it almost every single day!
Pros: Easy to Use, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.)
Cons: Not enough variety of coffee available, Not enough variety of espressos available
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Sleek design, brews wonderful drinks
on September 27, 2022
Posted by: jennifer mon
from Oshkosh, WI
[This review was collected as part of a promotion.] I really am in love with my Nespresso machine. I love that it is super sleek and slim, which is definitely an advantage over other similar machines. The water tank is at the back of this machine, which helps it be less bulky. I also like that you can't see the water tank from the front -- just the nice, clean design. Your "pods" must be Nespresso compatible, and I think that's the only drawback. They don't, however, need to be Nespresso brand. There are still a ton of options. This honestly makes me feel like I have the ability to make my favorite coffee drinks for a fraction of the price but same wonderful taste. I can't say enough how much I love this! I will say -- for just a few moments it is a pretty noisy machine. I've never had an espresso machine so maybe that is normal, but it surprised me the first time.
Pros: Convenient, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
Cons: Not enough variety of coffee available, Too Noisy, Does not have a built-in milk frother
Written by a customer while visiting Nespresso USA
Customer Rating
5
Delicious brew!
on September 27, 2022
Posted by: jennifer mon
from Oshkosh, WI
[This review was collected as part of a promotion.] I've had other single pod coffee machines, and I really do love the way this machine brews espresso. It's a little noisy for the couple of minutes that it's working, but that is pretty typical for an espresso machine. The cup holder is adjustable and moves up and down, and the water tank is the perfect size where you don't have to fill it constantly but it's not overly bulky. There are lots of pod options available at the stores or online.
Pros: Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
loud but make good coffee
on September 27, 2022
Posted by: LCBL
from LOUISIANA
[This review was collected as part of a promotion.] this is my 1st Nespresso product and i was surprised how loud the machine was. it was a bit of a learning curve on how to use but did not take long. the coffee is delish! you can hook up the device to wifi and control from your phone which is nice in my opinion.
Pros: Easy to Use, Makes Delicious Espressos, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
Cons: Too Noisy
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
My favorite Espresso maker
on September 27, 2022
Posted by: Dizguhkk
[This review was collected as part of a promotion.] I love how sleek this machine looks and how it looks on my counter. It is nice, takes up minimal space and also makes high quality espresso in minutes! I love the options to do coffee or espresso with the machine as well. The big reservoir for water lasts a long time as well so you can make many cups without having to refill it. Overall would highly recommend!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Perfect froth every time
on September 27, 2022
Posted by: HollyL
from GA
[This review was collected as part of a promotion.] I have been loving my morning cup even more than usual since getting this Nespresso Vertuo Next Premium. The machine is incredibly easy to set up and use. Plug in, fill the water tank, run a cleaning cycle, pop in a pod and brew your cup or carafe. There is even an option to pair the machine to a mobile app for advanced features. I like to keep it simple so I have not explored this option yet. The coffee brews quickly and is the perfect drinking temperature with excellent froth. I do wish there were more flavor options available for the pods. I would also love if there was a refillable/reusable pod option for this line to help cut down on waste. As for the machine itself, I have been using it for a couple of weeks now, brewing multiple cups per day with no problems. I definitely enjoy making coffee shop caliber drinks in my own home and recommend this machine for its compact size and ease of use.
Pros: Convenient, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.)
Cons: Not enough variety of coffee available, Not enough variety of espressos available, Does not have a built-in milk frother, Water tank is too small
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Incredible coffee
on September 27, 2022
Posted by: Coffeeman
from Evergreen, CO
[This review was collected as part of a promotion.] The coffee this machine produces is WELL worth the investment. I highly recommend the product and we've been super happy we made it. I've tried a few other machines with no luck, but this one hit the spot!
Pros: Convenient, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
Cons: Does not make enough coffee in a cup
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA