Customer reviews from Nespresso USA
Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Average customer rating
3.9
(3,204 Reviews)
Rating breakdown 3,204 reviews
5 Stars
1,989
4 Stars
347
3 Stars
125
2 Stars
181
1 Star
562
72%of customers recommend this product.
(
1,939 out of
2,711)
Customer Reviews for Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Customer Rating
5
Love it!
on September 23, 2022
Posted by: Christie482
from Louisville
[This review was collected as part of a promotion.] I recently tried the Nespresso Virtuo Machine and really like it! This espresso maker is very easy to use and convenient for making coffee throughout the day. The design is great and I love that it fits easily on my countertop. The design is sleek and modern but blends in well. One of the features I really like is the Bluetooth ability to start from my phone! It was very easy to use the instructions and set up. The machine is easy to clean and the instructions detailed that perfectly.
The machine itself works great! It works quickly with the touch of a button and I love that I have so many options to choose from. Coffee was the perfect temp and has a wonderful flavor. I would definitely recommend and I look forward to trying the additional features from Nespresso.
The machine itself works great! It works quickly with the touch of a button and I love that I have so many options to choose from. Coffee was the perfect temp and has a wonderful flavor. I would definitely recommend and I look forward to trying the additional features from Nespresso.
Pros: Makes Delicious Espressos
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Slim Stylish Swift
on September 23, 2022
Posted by: StephP
from Houston,TX
[This review was collected as part of a promotion.] I LOVE this Nespresso machine. I have a other brand coffee pod machine but the Nespresso blows it out of the water. I drink coffee and espresso. I now prefer espresso due to the size and effectiveness. This Nespresso has the ability to create both with different sizes when my other brand can only do coffee in 1 size. It was easy to set up and once set up, simply fill the tank, twist the top to unlock and it will discard your previous pod. Once you enter the new pod, twist the top to lock and press the button on top and voila - espresso or coffee in under 2 minutes. Nespresso carries a variety of flavors and strength. I have already gone through a variety pack and am excited to see what else I can try. You aren't limited to just regular coffee though, since it makes both coffee and espresso, you have now opened up a world of coffee creations. The Nespresso is also SLIM in design and looks sophisticated and stylish on my kitchen counter top. I am genuinely excited to have my dad try this Nespresso machine out since he is a avid coffee drinker. I am already using this daily because its just a quick shot of espresso. The only con I could see is the size of the tank. Personally I don't like a big tank because I don't like the idea of standing water - especially if you aren't using it daily. Having a smaller tank forces you to get fresh water more often. I also don't think its too inconvenient to get fresh water more often. Overall 10/10 recommend.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, High Quality Machine, Does not take up too much room on my countertop, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
BEST ESPRESSO MAKER EVER
on September 23, 2022
Posted by: TayM1234
from Orlando, FL
[This review was collected as part of a promotion.] I got this a month or so ago, and I have never loved a product more. I have always been a chronic coffee drinker, since I am not a morning person. I always liked to add a shot or two of espresso when I went through my morning drive through or gas station, but now I can do it from home! I am saving SO much money and I swear it tastes 10 times better. Nespresso has crafted so many great flavors that I absolutely love, ranging from lighter caffeine's to stronger versions. Plus, depending on my pods, I can choose whether or not I want a smaller, stronger cup of espresso, or if I want to make it into a cup!
Each morning, I pop a pod into the machine, press "go" and let it do it's thing. By the time I finish putting on my clothes, it is ready to go and is the perfect temperature. I truly have never been more thankful for a "coffee machine". Everyone needs this in their home..... run and get it now! It really does soar above the rest!
Each morning, I pop a pod into the machine, press "go" and let it do it's thing. By the time I finish putting on my clothes, it is ready to go and is the perfect temperature. I truly have never been more thankful for a "coffee machine". Everyone needs this in their home..... run and get it now! It really does soar above the rest!
I give it a 10/10 and cannot wait to continue using it forever!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
amazing machine!
on September 23, 2022
Posted by: bpl73
[This review was collected as part of a promotion.] I just love how pretty the Vertuo Next looks like before I even start to use it. I cannot deny that look it an important part of kitchen appliances that I leave on the counter since I will see it so many times everyday. About the machine itself, it's just so easy to use pod to make espresso drinks yet they taste so amazing and smooth. It brews so many different types of coffee with one button. Love it!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Confusing at first, but Works great
on September 23, 2022
Posted by: Travis420
from Santa Rosa, CA
[This review was collected as part of a promotion.] This thing works great, once you figure it out.
It's really confusing at first, my original problem was that the water wasn't flowing through it, but I guess you just remove the tank and make sure that you see bubbles come from the bottom when you click it in.
Seconds issue, was that I didn't understand that it automatically knows how much water to pump through, depending on what pods you're using.
I thought that I needed to select the size, so that my cup wouldn't overflow, but I guess it knows on its own.
Honestly if you're going to make me download an app to operate it, the app should have a tutorial.
It's really confusing at first, my original problem was that the water wasn't flowing through it, but I guess you just remove the tank and make sure that you see bubbles come from the bottom when you click it in.
Seconds issue, was that I didn't understand that it automatically knows how much water to pump through, depending on what pods you're using.
I thought that I needed to select the size, so that my cup wouldn't overflow, but I guess it knows on its own.
Honestly if you're going to make me download an app to operate it, the app should have a tutorial.
Pros: Convenient, Makes Delicious Espressos, Does not take up too much room on my countertop
Cons: Does not have a built-in milk frother
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Just like having a cafe at home
on September 23, 2022
Posted by: jsummits
from Stafford, va
[This review was collected as part of a promotion.] After a over-night stay at a friends house who had a/the Nespresso Vertuo Next I/we needed to have one for ourselves. Quick and easy to use the available variety cup packs provide an also endless variety of styles and flavors for even the pickiest of coffee drinkers.
Pros: Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, Does not take up too much room on my countertop, Wide variety of capsule brands to choose from, Appealing Design
Cons: Does not have a built-in milk frother
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love my new Vertua Next
on September 23, 2022
Posted by: Jim
from South Bend, IN
[This review was collected as part of a promotion.] Been a long time Nespresso user using the Pixie model, and I loved the expresso that came out of that line. Just upgraded to the Vertua Next and am ecstatic with the new machine. Fantastic expresso...been using the sample pack that came with it and have new favorites! This new machine is compact, easy to use, and I do like the bluetooth feature to let me know when I should clean it!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
INCREDIBLE!
on September 23, 2022
Posted by: astar
[This review was collected as part of a promotion.] I have wanted an espresso maker for the longest time, and I could not be happier with this device. It's not super bulky so it doesn't take up a ton of counter space, which is a huge plus. I love how you can have an espresso shot, a double espresso shot, a cup of coffee, or even make an entire carafe if you'd like. All with this one machine! I have tried many of the different flavors of coffee and espresso, and they are all phenomenal. You can also connect your machine to an app on your phone and see the status of it. Highly recommend!!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA