Customer reviews from Nespresso USA
Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Average customer rating
3.9
(3,204 Reviews)
Rating breakdown 3,204 reviews
5 Stars
1,989
4 Stars
347
3 Stars
125
2 Stars
181
1 Star
562
72%of customers recommend this product.
(
1,939 out of
2,711)
Customer Reviews for Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Customer Rating
4
Size is perfect
on September 21, 2022
Posted by: River215
[This review was collected as part of a promotion.] This is my second Nespresso, we had issues with the first one not being hot enough (we did not reach out to Nespresso, which is our fault). This one is very hot when it makes coffee! I also love that you can use a carafe when you have more people to serve. My only complaint would be that the water tank could be larger. This is a definite upgrade from the last model and I love the sleek design.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
Cons: Does not have a built-in milk frother, Water tank is too small
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Great cup of coffee
on September 21, 2022
Posted by: pammy6
from Syracuse NY
[This review was collected as part of a promotion.] My daughter has this machine and I really enjoy the quality and flavor. However, when mine came following the directions was very difficult. It didn't explain how to make an expresso or a cup of coffee. When I tried making myself a cup of coffee only a little of the water came out then stopped. I had a full water tank, so I know that wasn't the problem. I couldn't fix the problem with the directions. That is the only reason for a 3 star because it does make great coffee.
Pros: Convenient, Wide assortment of capsules to choose from, Does not take up too much room on my countertop, Wide variety of capsule brands to choose from
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Quality cup of coffee
on September 21, 2022
Posted by: MEarly
from Upstate, SC
[This review was collected as part of a promotion.] I bought the Nespresso about a month ago. It was easy to setup; intuitive to use and the end coffee was fantastic! The depth of the flavor is one of the best I have had.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Delicious!!
on September 21, 2022
Posted by: ChrisC
from Texas
[This review was collected as part of a promotion.] The Nespresso Vertuo Next is wonderful! It is small and does not take up a ton of space on the counter. It is beautiful, stylish. and looks classy in my kitchen. It is super easy to use and the instructions are easy to read! It automatically reads the size of the pods so no adjustments necessary like other coffee maker's.
The coffee comes out at the perfect drinking temperature!
The coffee comes out at the perfect drinking temperature!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Comes with a milk frother, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
So worth the money!
on September 21, 2022
Posted by: Anmattei
from Chicago, IL
[This review was collected as part of a promotion.] You will not regret this machine! Total life changer
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Quick delivery
on September 21, 2022
Posted by: Jake
from Syracuse, NY
[This review was collected as part of a promotion.] I bought 70+ pods on a Monday afternoon and they were at my doorstep Thursday am. Awesome turnaround, even better product!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Great design
on September 21, 2022
Posted by: TL21
from Oklahoma City
[This review was collected as part of a promotion.] I bought this machine for my office, and the small footprint is perfect for my desk! Takes up less space, but same great coffee!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Elegant
on September 21, 2022
Posted by: Lys100
from San Jose
[This review was collected as part of a promotion.] The rose gold is very elegant and matches my kitchen very much. The coffee machine is easy to operate and the coffee tastes very nice. It’s not too hot which is okay for me as I can drink in the morning before work without waiting. I wish there are more flavors of the pods available.
Pros: Convenient, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
Cons: Not enough variety of coffee available, Not enough variety of espressos available
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA