Customer reviews from Nespresso USA
Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Average customer rating
3.9
(3,204 Reviews)
Rating breakdown 3,204 reviews
5 Stars
1,989
4 Stars
347
3 Stars
125
2 Stars
181
1 Star
562
72%of customers recommend this product.
(
1,939 out of
2,711)
Customer Reviews for Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Customer Rating
5
Love it!
on September 20, 2022
Posted by: Anonymously Sarah
from Minneapolis, MN
[This review was collected as part of a promotion.] I e never used a Nespresso maker before but I love this thing! One thing that is particularly amazing about it is the small size. It fits neatly among my other countertop appliances and looks sleek.
In terms of brewed coffee, wow! It is so good with the frothy top layer. I add oat milk to my coffee and it works well here, but for some reason, it makes it really cold and I have to heat it in the microwave (I don’t have to do that with coffee from a regular coffee maker). I guess I need to play around with it and see if I can get my coffee hotter out of the machine
Brewing is extremely easy, with only one button on the machine. However, make sure you properly insert the water chamber or you will receive an error.
The biggest issue I had was getting the proper amount of water to flow through the machine. The directions are severely lacking here and I had to Google it. Here’s the trick: turn on the machine, then add pod and lock shut, check water level, then press AND HOLD the brew button until you get enough brewed coffee. The machine will then remember that setting and you won’t need to hold the button going forward. It will brew the perfect amount in less than a minute!
I was able to easily connect the brewer to my app on my phone, which is helpful for decoding errors.
Overall, this is a really good cup of coffee at home. If you like fancy, coffee shop quality, this is your answer!
In terms of brewed coffee, wow! It is so good with the frothy top layer. I add oat milk to my coffee and it works well here, but for some reason, it makes it really cold and I have to heat it in the microwave (I don’t have to do that with coffee from a regular coffee maker). I guess I need to play around with it and see if I can get my coffee hotter out of the machine
Brewing is extremely easy, with only one button on the machine. However, make sure you properly insert the water chamber or you will receive an error.
The biggest issue I had was getting the proper amount of water to flow through the machine. The directions are severely lacking here and I had to Google it. Here’s the trick: turn on the machine, then add pod and lock shut, check water level, then press AND HOLD the brew button until you get enough brewed coffee. The machine will then remember that setting and you won’t need to hold the button going forward. It will brew the perfect amount in less than a minute!
I was able to easily connect the brewer to my app on my phone, which is helpful for decoding errors.
Overall, this is a really good cup of coffee at home. If you like fancy, coffee shop quality, this is your answer!
Pros: Convenient, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.)
Cons: Does not have a built-in milk frother, Does not make coffee hot enough
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
My Favorite Kitchen Appliance!
on September 20, 2022
Posted by: Russv3
from Delta, Pennsylvania
[This review was collected as part of a promotion.] I have been using my new Vertuo Next for a few weeks now, and I love it. It is very easy to use! You take one pod of your favorite flavor and insert the K-cup into the top, lock it with the lock/unlock latch, make sure the water tank is full, and within 30 seconds you have a delicious cup of coffee or expresso! I use the Vertuo Next everyday, and look forward to sampling all of the different flavor options available. I also like the fact that the machine itself fits nicely on my countertop without taking up a lot of room. I will definitely recommend the Vertuo Next to all my family and friends!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Wide variety of capsule brands to choose from, Appealing Design
Cons: Does not make enough coffee in a cup, Bulky
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great coffee
on September 20, 2022
Posted by: JagaPras
from Irving Texas
[This review was collected as part of a promotion.] I bought this a month ago and happy so that I did. Perfect for coffee lovers. Daily I’m enjoying best coffee. It has 1 touch brewing system which is very easy to use. Removable water tanks help to clean it often. Auto eject capsule and storage . It automatically adopt temperature, coffee size based on coffee , espresso capsules. Overall very impressed with quality and value for the money
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
Cons: Crema is too thick
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love it
on September 20, 2022
Posted by: KT12
from Louisiana
[This review was collected as part of a promotion.] This was super easy to set and and super easy to use! I love how this one throws the pod away for you when it's done! I love the app, it makes it so easy and the expresso is delicious! recommend for sure
Pros: Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Nespresso
on September 20, 2022
Posted by: Daniellerene
from Saint louis MO
[This review was collected as part of a promotion.] I did not know how much I needed this until I tried it! It is the best coffee I have ever made at home. It creates a foam on top, and has so much flavor. It is small and does not take up a lot of space on my counter.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great for coffee, especially dark and espresso.
on September 20, 2022
Posted by: brandnew88
from Fredericksburg, VA
[This review was collected as part of a promotion.] After using this for about a week, I can say I am a big fan of the machine. If you are an espresso/dark coffee love, this will be the pod machine for you. The coffee comes out rich, hot, and well mixed. The pods are easy to use, and the used pod receptacle on the side is a great feature that I wish was standard on all machines. Like most machines that can make espresso, it is loud, but not as loud as the machines you would see at a coffee shop, but loud if your maker is near a bedroom, so just be aware. I am interested in trying a reusable pod, as the pods for the machine are quite expensive, but are at least high quality. I will use this as my primary espresso maker. Awesome machine!
Pros: Wide assortment of capsules to choose from, Easy to Use, Makes Delicious Espressos, High Quality Machine, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.)
Cons: Does not have a built-in milk frother
Written by a customer while visiting Nespresso USA
Customer Rating
5
Small but Mighty
on September 20, 2022
Posted by: Kp12345
[This review was collected as part of a promotion.] The Nespresso Vertuo has been a great addition to our coffee bar. I am a huge espresso lover and I love making lattes at home and any other drink that has espresso. First thought about this machine is that it’s skinny, which I prefer. We don’t have a lot of room on our coffee bar so we need machines that don’t take up a lot of room. The setup was pretty simple and there is even an app that’ll kinda keep track of the machine and let us know when maintenance is needed. The single button is nice but not my favorite. I think that would be my only complaint about this machine. You can’t pick your cup size. The machine decides how much espresso based on the pod. I think that concept is cool but now I have to be particular about which pods I buy and check before I place a smaller cup under the machine. Not a huge deal but can be annoying at times. Overall, the coffee has been tasting great and provides a great layer of foam. It works well for my espresso loving self.
Pros: Easy to Use
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Nice design aesthetically
on September 20, 2022
Posted by: Karenh
from Minnesota
[This review was collected as part of a promotion.] I love the thin design to not take up much space. I also like that the espresso pods automatically go back to a bin for easy disposal. I don’t find it super intuitive and the app seems pretty useless. I was hoping to be able to set time to make the espresso or start from the app but I haven’t seen that. Just buy it and if it needs water.
Pros: Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.)
Cons: Does not make enough coffee in a cup, Does not have a built-in milk frother
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA