Customer reviews from Nespresso USA
Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Average customer rating
3.9
(3,215 Reviews)
Rating breakdown 3,215 reviews
5 Stars
1,997
4 Stars
349
3 Stars
126
2 Stars
181
1 Star
562
72%of customers recommend this product.
(
1,939 out of
2,711)
Customer Reviews for Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Customer Rating
5
Delicious espresso, instantly!
on September 9, 2022
Posted by: ChelseaT
from FL
[This review was collected as part of a promotion.] First of all, I love how compact and easy to move this is, and it’s so stylish on my counter! My time from taking it out of the box to having a cup of espresso in front of me was less than 15 minutes- the set up process was very straightforward and the manual was very clear.
Now onto the delicious coffee! I’m glad they included pods of the espresso as well, because that’s what I was most excited for. I’m excited to report it was rich, smooth and delicious. The shots of espresso are an amazing pick me up on a stressful work day, or first thing in the morning for a boost of energy!
My partner has been using the Vertuo every morning to make carafes of coffee before work, and says the coffee is blended very well and tastes delicious too. We’re both big fans and will definitely be buying more espresso pods!
Now onto the delicious coffee! I’m glad they included pods of the espresso as well, because that’s what I was most excited for. I’m excited to report it was rich, smooth and delicious. The shots of espresso are an amazing pick me up on a stressful work day, or first thing in the morning for a boost of energy!
My partner has been using the Vertuo every morning to make carafes of coffee before work, and says the coffee is blended very well and tastes delicious too. We’re both big fans and will definitely be buying more espresso pods!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
FINEST EXPRESSO MAKER
on September 9, 2022
Posted by: Barbie88
from Texas
[This review was collected as part of a promotion.] LOVE THE LUXURY OF ROSE GOLD HAS AND SO QUICK YOU GET YOUR EXPRESSO
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
AMAZING!
on September 9, 2022
Posted by: RRM
from Scottsdale, AS
[This review was collected as part of a promotion.] I love this machine and the coffee is simply the smoothest and most tasty coffee ever! I highly recommend it.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
I Can't Live Without my Nespresso
on September 9, 2022
Posted by: EmmyJ98
from Savannah, GA
[This review was collected as part of a promotion.] I was never a religious coffee drinker, but if I had time (& funds) in the morning to run to the nearest cafe, it made all the difference in my day. When I went on vaca with my mom a few weeks ago she brought her Nespresso with her (which I thought was ridiculous). Until I was making about 3 cups a day because it was just SO GOOD. I bought The Vertuo about a week after I returned and now save money while I drink 5 star coffee on my way to work every day :)
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
Doesn't want to work
on September 9, 2022
Posted by: Nicky83
from AL
[This review was collected as part of a promotion.] Right after getting it , I got it all set up and down loaded the app. Read the instructions multiple times and was ready for a great cup of coffee. It kept blinking a light and the app said there was no water in the machine. However it was full of water. After multiple tries it started to work and only made about an inch and a half of coffee. So over this machine!
Cons: Does not make enough coffee in a cup
No, I would not recommend this to a friend.
Response from Nespresso USABy Beth P., Customer Service , September 10, 2022
Thank you for your review. We're sorry to hear your new machine hasn't been working well. If you will call us at 1-800-562-1465 our machine experts will be happy to help.
Written by a customer while visiting Nespresso USA
Customer Rating
1
Don't do it!
on September 9, 2022
Posted by: rtnyc
from New York
Ugh. This is a horrible machine. From the beginning, a yellow light kept coming on and it wouldn't make coffee. I have figured a work around that involves some tweaking and a prayer to the coffee goddess every time I use it, but this machine is a true disappointment. And very clunky to open and close. I've used other Nespresso machines and love the coffee they make. Don't buy this one.
No, I would not recommend this to a friend.
Response from Nespresso USABy Beth P., Customer Service , September 10, 2022
Thank you for your review. We're sorry to hear that you have had a disappointing experience with your Vertuo Next. We would be happy to assist you with any troubleshooting or technical support you require. Our machine experts are available at 1-800-562-1465.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Small and compact coffee maker.
on September 9, 2022
Posted by: juand
from San Francisco, CA
[This review was collected as part of a promotion.] The Nespresso Vertuo Next is a good coffee maker that is small and compact as well as easy to use. The capsules work well and the coffee tastes great. It has a good aroma and I like that their is a wide variety of capsules to choose from.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Makes Delicious Espressos
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Best Cup of Coffee
on September 9, 2022
Posted by: meggyewill
from Athens, Ga
[This review was collected as part of a promotion.] Upon unboxing I was so excited to see what this little machine was capable to do. I can say that the instructions are not very thorough but will walk you thru the most basic functions. I would recommend keeping it clean after every use and regular descaling. I keep my reservoir full even in between uses. I havent had a major issues. It certainly produces one of the best cups of coffee I have had from a machine that is similar.
Pros: Makes Delicious Espressos, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.)
Cons: Does not make enough coffee in a cup, Too Noisy
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA